Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34668 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 12, 2013 — Rated 10 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

You are able to clean carpets so they look new.

Report a concern   December 12, 2013 — Rated 10 out of 10 by E.G. Zerorez Los Angeles
What do you like about our products and services?

My carpets get clean and looking good. Marcel has been at my home more than once; he is professional, respectable, respectful and cooperative.

Report a concern   December 12, 2013 — Rated 10 out of 10 by Tonya Aquilina Zerorez Los Angeles
What do you like about our products and services?

The process you guys use is MUCH more affective at removing stains than regular carpet cleaning...I was so amazed at how many stains came up..my carpet looks better now than it did when I moved in...I will never go back to traditional carpet cleaning again! Thank you so much...the technician that came here was also a very hard worker & very professional.

Report a concern   December 12, 2013 — Rated 10 out of 10 by Andrew Marbach Zerorez Los Angeles
What do you like about our products and services?

On time, professional & the work was done well.

Report a concern   December 12, 2013 — Rated 7 out of 10 by C.H. Zerorez Los Angeles
What could we do to improve?

I was charged double what I was quoated. Also, I was charged alot for a smal area rug and it is still really dirty, in fact it is to dirty to use for company.

Report a concern   December 12, 2013 — Rated 10 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

Service was great

Report a concern   December 12, 2013 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Quick to schedule, punctual technician, polite. Carpets look great. Hope the clean lasts a while.

Report a concern   December 12, 2013 — Rated 10 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

Always a great job!

Report a concern   December 12, 2013 — Rated 10 out of 10 by M.G. Zerorez Los Angeles
What do you like about our products and services?

My service was impeccable! I am a customer for life.

Report a concern   December 12, 2013 — Rated 0 out of 10 by P.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Second time around helped but needs a round three. Very disappointed

Report a concern   December 11, 2013 — Rated 10 out of 10 by Shirley Petroski Zerorez Los Angeles
What do you like about our products and services?

Very professional and courteous. Will always call you.

Report a concern   December 11, 2013 — Rated 10 out of 10 by J.H.S. Zerorez Los Angeles
What do you like about our products and services?

Complete clean. Tech was very knowledgeable, and very nice.

Report a concern   December 11, 2013 — Rated 9 out of 10 by T.C. Zerorez Los Angeles
What do you like about our products and services?

Tech was on time and did very good clean job. Only problem was the phone quote was $254 but I was charged $319. The tech did not know how she came up with that price of $ 254. I felt almost like it was a bait and switch, lower quote to get in the home then bring up the charges. The tech should have confirmed with me before he did the job what the charges would be since he had the $ 254 quote on his electronic device. He did the job then told me the price.

Report a concern   December 11, 2013 — Rated 10 out of 10 by P.C. Zerorez Los Angeles
What do you like about our products and services?

Very good staff and quality work.

Report a concern   December 11, 2013 — Rated 10 out of 10 by B.J.M. Zerorez Los Angeles
What do you like about our products and services?

No Rez as advertised!

Report a concern   December 11, 2013 — Rated 10 out of 10 by M.T. Zerorez Los Angeles
What do you like about our products and services?

The young man was very polite set right to work and did a beautiful job. He was right on time, too, which I appreciated. I recommended Zerorez to my neighbor and she now uses you, too.

Report a concern   December 11, 2013 — Rated 9 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Works remarkably well.

Report a concern   December 11, 2013 — Rated 10 out of 10 by W.C. Zerorez Los Angeles
What do you like about our products and services?

Quick, fast drying time, no smell, cleans great, and very thoughtful employees. We've had Dana both tines...he's great!

Report a concern   December 11, 2013 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

Natural product that works every time, despite what has been done to the carpet

Report a concern   December 11, 2013 — Rated 10 out of 10 by G.P. Zerorez Los Angeles
What do you like about our products and services?

The Best

Report a concern   December 10, 2013 — Rated 10 out of 10 by A.K. Zerorez Los Angeles
What do you like about our products and services?

The carpets stay longer than the old way of cleaning my carpets. It doesn't take hours to do.

Report a concern   December 10, 2013 — Rated 9 out of 10 by J.A. Zerorez Los Angeles
What do you like about our products and services?

Everything cleaned up very well and I very professional

Report a concern   December 10, 2013 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

My carpets were the cleanest they have ever been, the technician was very punctual and knowledgable about service. I will recommend Zerorez to all my family and friends.

Report a concern   December 10, 2013 — Rated 10 out of 10 by Sandra Hamilton Zerorez Los Angeles
What do you like about our products and services?

Works great, office personnel and techs are very friendly

Report a concern   December 10, 2013 — Rated 10 out of 10 by Esther L Girion Zerorez Los Angeles
What do you like about our products and services?

Top-notch quality of your product - cleaned my carpets perfectly. Your technician was polite, professional, and thorough.

Report a concern   December 9, 2013 — Rated 10 out of 10 by Richard Yuen Zerorez Los Angeles
What do you like about our products and services?

Your service techs really care about their products. Their knowledge of carpets and chemicals along with their easy going nature equaled a positive experience.

Report a concern   December 9, 2013 — Rated 10 out of 10 by Carol Pesl Zerorez Los Angeles
What do you like about our products and services?

I like this company. All the tech's are named Dennis! (At least the ones that came to my house.) Previously I had my living room furniture cleaned by Zerorez. I was very happy with the results so I called them back to clean my dining room chairs and the living room carpet. it was very cold that day so the carpet took longer to dry and started to smell. I called them back and they re-cleaned it free of charge!

Report a concern   December 9, 2013 — Rated 10 out of 10 by C.N. Zerorez Los Angeles
What do you like about our products and services?

Robert was very prompt, efficient and professional. My carpet, ceramic tile, travertine shower, and upholstery are beautiful and ready for the new year. Thanks, Robert.

Report a concern   December 9, 2013 — Rated 10 out of 10 by Diane Munoz Zerorez Los Angeles
What do you like about our products and services?

appointments are pretty much right on. This latest tech was professional, helpful, accommodating and informative.

Report a concern   December 9, 2013 — Rated 10 out of 10 by P.S. Zerorez Los Angeles
What do you like about our products and services?

I do love how clean my very old white carpet looks after the tech is done! However, this time, we had him treat a "pet accident" in one of the bedrooms and the smell is WAY worse than it was so we will have to treat it again ourselves. We will know not to do that next time.


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