Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34668 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 21, 2013 — Rated 10 out of 10 by R.W. Zerorez Los Angeles
What do you like about our products and services?

freindly, curtious, and thorough

Report a concern   December 21, 2013 — Rated 10 out of 10 by M.A. Zerorez Los Angeles
What do you like about our products and services?

The products were great for our family, no chemical smell and the carpet looks brand new.

Report a concern   December 21, 2013 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

On time, fast, no smell. Dries very fast.

Report a concern   December 20, 2013 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

On time for appointment, knowledgeable technician, relatively quick process, great results...and don't forget the cute blue plastic booties!

Report a concern   December 20, 2013 — Rated 10 out of 10 by G.M. Zerorez Los Angeles
What do you like about our products and services?

Great service every time!

Report a concern   December 20, 2013 — Rated 10 out of 10 by F.P. Zerorez Los Angeles
What do you like about our products and services?

They were on time, and did a very good job ! Thanks zeroes.

Report a concern   December 20, 2013 — Rated 10 out of 10 by Kathy Wrobel Zerorez Los Angeles
What do you like about our products and services?

Wonderful service, and no smelly chemical lingering after carpets were cleaned.

Report a concern   December 20, 2013 — Rated 10 out of 10 by G.V. Zerorez Los Angeles
What do you like about our products and services?

Service Tech was very attentive to our needs; worked around us! GREAT JOB!

Report a concern   December 20, 2013 — Rated 10 out of 10 by Ronald Kott Zerorez Los Angeles
What do you like about our products and services?

AN EXCELLENT JOB WAS DONE, THE CARPETS LOOK BRAND NEW IN SPITE OF BEING OVER 5 YEARS OLD

Report a concern   December 20, 2013 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

I like your professionalism,promptness and most of all the quality of your product. prior to this last experience,my carpet was clean for over a year.

Report a concern   December 20, 2013 — Rated 10 out of 10 by Sarah McNamara Zerorez Los Angeles
What do you like about our products and services?

I was very impressed with the courtesy and service provided by Zerorez and their technicians. It was very easy to make an appointment that fit my schedule and the technician, Eduardo, gave me a courtesy call about 20-30 minutes before arriving. I was very impressed with Eduardo's professionalism and expertise. He was very helpful and answered all of my questions. Most importantly, our carpets went from looking as if they very badly needed to be replaced to looking like new! I had previously had my carpets cleaned by one of those other guys and there is no comparison! Zerorez is undoubtedly the best when it comes to service, results, and value and I plan to use them for life!

Report a concern   December 19, 2013 — Rated 10 out of 10 by Rosie Freitas Zerorez Los Angeles
What do you like about our products and services?

It works! And the clean lasts unlike the one time I used the other guys and within a couple of months, my carpets were dirtier than ever! I could feel the stiffness of the soap residue. I used Zerorez and I could feel the difference. And I could see the difference in that the carpet stayed cleaner much much longer. I LOVE Zerorez because it works and I will never use anyone else! =)

Report a concern   December 19, 2013 — Rated 10 out of 10 by Fern DeWitt Zerorez Los Angeles
What do you like about our products and services?

Great Service by Great Service Man. No harsh chemicals on my carpet, and great fresh sent in the home afterwards.

Report a concern   December 19, 2013 — Rated 10 out of 10 by A.C. Zerorez Los Angeles
What do you like about our products and services?

Great service - everything very clean.

Report a concern   December 19, 2013 — Rated 5 out of 10 by M.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Cleaning the kitchen tile was so-so. Because of the round head used, the corners of both kitchen and bathroom had dirt deposits left with no attempt to clean them. The small space between the dishwasher and the floor, no attempt was made to clean the grout dirt buildup there. The space between toilet and walls in bathrooms is small, so round head did not clean well in corners and around the toilet itself. This is the second time we used Zerorez, and on both occasions both cleaners seemed to want to do the job as fast as they can and leave. The first occasion was for carpet and I was happier with it, but the cleaning man said he would do some throw rugs for $5.00 each (very inexpensive) but we got what we paid for (not so clean rugs)

Report a concern   December 19, 2013 — Rated 10 out of 10 by Annette Packer Zerorez Los Angeles
What do you like about our products and services?

Technicians are knowledgable and do a fantastic job. Products are without chemicals, which I love.

Report a concern   December 19, 2013 — Rated 4 out of 10 by R.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Our carpet guy said he was 100% positive he could get the smell of dog out of our carpet especially because we have plastic between our carpet and padding.. The smell came back 2 days later

Report a concern   December 19, 2013 — Rated 10 out of 10 by Chris Babbitt Zerorez Los Angeles
What do you like about our products and services?

Always a polite, personable and hard-working representative.

Report a concern   December 19, 2013 — Rated 10 out of 10 by Ron Davis Zerorez Los Angeles
What do you like about our products and services?

Prompt and very professional service

Report a concern   December 19, 2013 — Rated 10 out of 10 by B.P. Zerorez Los Angeles
What do you like about our products and services?

Great service all-around. Thank you !

Report a concern   December 19, 2013 — Rated 10 out of 10 by V.H. Zerorez Los Angeles
What do you like about our products and services?

Knowledge of product

Report a concern   December 19, 2013 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

The service tech was very professional and helpful. He did his job very quickly.

Report a concern   December 19, 2013 — Rated 0 out of 10 by D.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

While cleaning my shower the shower door glass was scratched, I called the office and was told someone would call me back. I'm still waiting. Very disappointed, heard they were very good, but found out the heard way not true.

Report a concern   December 19, 2013 — Rated 9 out of 10 by C.L. Zerorez Los Angeles
What do you like about our products and services?

Carpets are cleaner than any other service.

Report a concern   December 19, 2013 — Rated 10 out of 10 by Phillip Mudge Zerorez Los Angeles
What do you like about our products and services?

Mr. Livingston is very efficient and hard working and completes the job faster than I could ever imagine.
I highly recommend Zerorez.

Report a concern   December 19, 2013 — Rated 10 out of 10 by K.O. Zerorez Los Angeles
What do you like about our products and services?

It works. No soap, no residue. Courteous and fast service.

Report a concern   December 18, 2013 — Rated 10 out of 10 by L.N. Zerorez Los Angeles
What do you like about our products and services?

I like your water based cleaning along with your excellent service.

Report a concern   December 18, 2013 — Rated 10 out of 10 by K.W. Zerorez Los Angeles
What do you like about our products and services?

Chemical free

Report a concern   December 18, 2013 — Rated 8 out of 10 by W.O. Zerorez Los Angeles
What could we do to improve?

This is a wild approximate guess -- I don't have any recent (last 6 to 10 years) for comparison, but don't have any complaints about your service.

Report a concern   December 18, 2013 — Rated 10 out of 10 by D.C. Zerorez Los Angeles
What do you like about our products and services?

My carpet looks great!


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