Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34668 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 4, 2014 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Very happy!
Report a concern   January 4, 2014 — Rated 10 out of 10 by Nicole Andrews Zerorez Los Angeles
What do you like about our products and services?

Hands down, Zero Rez consistently provides the best carpet cleaning service. The end result is great and your technicians are always well groomed and polite.
Report a concern   January 4, 2014 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

Friendly and professional
Report a concern   January 4, 2014 — Rated 10 out of 10 by A.R.T. Zerorez Los Angeles
What do you like about our products and services?

The techs are trained, clean, friendly, and efficient. They do not try to sell you stuff that is not needed but make you aware of recommended services. For repeat customers, it would be good to offer or try to match up the same tech if available.
Report a concern   January 4, 2014 — Rated 9 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

professional and courteous staff; good results!
Report a concern   January 3, 2014 — Rated 10 out of 10 by N.A.I. Zerorez Los Angeles
What do you like about our products and services?

The service person was very responsive to our needs.
Report a concern   January 3, 2014 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

You were outstanding! You responded so quickly with my emergency and you did a great job cleaning my carpet. Thank you!!!
Report a concern   January 3, 2014 — Rated 10 out of 10 by A.B. Zerorez Los Angeles
What do you like about our products and services?

Fantastic outcome!! Carpet and tile look and feel great.
Report a concern   January 3, 2014 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

Great results and Michael was wonderful!!
Highly recommend Zerorez and both Gil and Michael
Report a concern   January 3, 2014 — Rated 7 out of 10 by M.K.P. Zerorez Los Angeles
What could we do to improve?

I have used you for carpet cleaning for years and will continue to do so. I was a little off-put this week when your technician arrived to clean my Travertine floor. When I booked the service, I told the lady my floors were Travertine and she quoted me the special price I called about. When the tech arrived, he told me that Travertine REALLY should be sealed. He quoted me a new amount to add the sealant and I agreed to it. I would have liked this to be mentioned when I got the first quote, not on the spot. It felt like an upsell.

Thank you, First name removed Kelley Pierson
Phone number removed
Report a concern   January 3, 2014 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

On time, efficient, and the carpets look excellent!!
Report a concern   January 3, 2014 — Rated 10 out of 10 by Shannon Hernandez Zerorez Los Angeles
What do you like about our products and services?

The quality of the work. We had a nail polish stain in our closet and even that came clean. You did a spectacular job!
Report a concern   January 3, 2014 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

The carpets look great for longer after cleaning
Report a concern   January 3, 2014 — Rated 10 out of 10 by M.E. Zerorez Los Angeles
What do you like about our products and services?

Clean carpets wonderfully, dries quickly, spots don't come back. Marcel always does a wonderful job.
Report a concern   January 2, 2014 — Rated 10 out of 10 by N.D. Zerorez Los Angeles
What do you like about our products and services?

Environmentally friendly and the customer service is excellent t
Report a concern   January 2, 2014 — Rated 9 out of 10 by T.C.W. Zerorez Los Angeles
What do you like about our products and services?

We needed an ASAP clean for our business and as always everyone was very helpful and speedy to get it done that same afternoon before we closed for business.
Report a concern   January 2, 2014 — Rated 10 out of 10 by A. Zerorez Los Angeles
What do you like about our products and services?

Excellent Job done here
Report a concern   January 2, 2014 — Rated 10 out of 10 by R.C. Zerorez Los Angeles
What do you like about our products and services?

The cleaning is done well. The cost is low. The service tech David V. is a great guy, is knowledgeable and does the job well.
Report a concern   January 2, 2014 — Rated 10 out of 10 by Rosa Lopez Zerorez Los Angeles
What do you like about our products and services?

Great customer service.
Report a concern   January 2, 2014 — Rated 10 out of 10 by A.C. Zerorez Los Angeles
What do you like about our products and services?

The tech was very good and he educated us on carpet care.
Report a concern   January 2, 2014 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Carpet was cleaned. The gentleman who did the job was very professional very informative very quick and very thorough. We had a nice opportunity to visit and discuss the process and he was very helpful to help me understand what your process is doing and what I needed to do..
Report a concern   January 1, 2014 — Rated 10 out of 10 by V.H. Zerorez Los Angeles
What do you like about our products and services?

Robert was great. He took great care with my sofas. I would definitely recommend Robert to my friends, family and business associates.
Report a concern   January 1, 2014 — Rated 10 out of 10 by B.H. Zerorez Los Angeles
What do you like about our products and services?

Michael, the technician, called ahead of time, and arrived ten minutes into the four hour window. He was thorough, got some nasty spots out of my carpet, and was pleasant to deal with. Appreciated the email the night before explaining the service and who to expect.
Report a concern   January 1, 2014 — Rated 10 out of 10 by Jane Campos Zerorez Los Angeles
What do you like about our products and services?

everything!! Dennis was wonderful and my house never looked better :)
Report a concern   January 1, 2014 — Rated 10 out of 10 by G.E. Zerorez Los Angeles
What do you like about our products and services?

I like Robert, the technician, his neatness and the cleanliness and the quick drying of the product used.
Report a concern   January 1, 2014 — Rated 10 out of 10 by L.L.O. Zerorez Los Angeles
What do you like about our products and services?

Great, conscience tech
Report a concern   January 1, 2014 — Rated 10 out of 10 by T.F. Zerorez Los Angeles
What do you like about our products and services?

Good quality cleaning. Friendly service.
Report a concern   December 31, 2013 — Rated 10 out of 10 by S.O. Zerorez Los Angeles
What do you like about our products and services?

The rug is so clean....dry so fast. Keith always does an excellent job. Looks like a new rug.
Report a concern   December 31, 2013 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Great service and very efficient. I like being called 30 minutes prior to arrival to give me a heads-up!!
Report a concern   December 31, 2013 — Rated 10 out of 10 by E.C. Zerorez Los Angeles
What do you like about our products and services?

the customized approach to the job and the unhurried and helpful manner of the technician

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