Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34669 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 6, 2014 — Rated 10 out of 10 by P.H. Zerorez Los Angeles
What do you like about our products and services?

Jose was ontime, very pleasant, efficient and did
A super job!!!
Report a concern   March 6, 2014 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Fast-drying, no residue, no chemicals, gets most stains out of carpet, good at getting grout lines clean.
Report a concern   March 6, 2014 — Rated 10 out of 10 by Selma Cox Zerorez Los Angeles
What do you like about our products and services?

I love the idea that its SO CLEAN! And I don't have to worry about returning dirt.
Report a concern   March 6, 2014 — Rated 9 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

I have grandsons that I watch; I like that there is no strong odor or harmful chemicals that would affect them. This is the second time I have used your company and am pleased with the results.
Report a concern   March 6, 2014 — Rated 10 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

Fast courteous service. My floor looks beautiful!
Report a concern   March 6, 2014 — Rated 10 out of 10 by Phil Yasskin Zerorez Los Angeles
What do you like about our products and services?

Arrives on time. Courteous service pople. Friendly reminders before the service date. EAse of changing dates if necessary. The cleaning process is the best and least invasive.Brian serviced us this time and he is an outstanding representative for your company.
Report a concern   March 6, 2014 — Rated 10 out of 10 by Janette Mortimer Zerorez Los Angeles
What do you like about our products and services?

Did a fantastic job of getting every single stain, I pointed out before hand, completely out of my carpet!
Report a concern   March 6, 2014 — Rated 9 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

Friendly, helpful service and clean, soft carpet.
Report a concern   March 6, 2014 — Rated 10 out of 10 by Robin Perez Zerorez Los Angeles
What do you like about our products and services?

The carpet looks great when it is done and it doesn't take too long to dry. The cleaning is fast and efficient.
Report a concern   March 6, 2014 — Rated 10 out of 10 by G.C. Zerorez Los Angeles
What do you like about our products and services?

Just had our tile floors cleaned with excellent results. No hidden fees. Great customer service as well as technicians.
Report a concern   March 6, 2014 — Rated 10 out of 10 by Charise Buckley Zerorez Los Angeles
What do you like about our products and services?

I was thrilled with the attention Robert gave to our carpet cleaning. He removed every single spot and even feathered the cleaning into the jambs of the doors so there would not be a line! He is the best!!! I will recommend him to everyone!

Charise B.
Report a concern   March 6, 2014 — Rated 10 out of 10 by E.C. Zerorez Los Angeles
What do you like about our products and services?

You have a great product, excellent workmanship and professional personnel.
Report a concern   March 5, 2014 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Service tech was knowledgable, polite and efficient. Great customer service.
Report a concern   March 5, 2014 — Rated 10 out of 10 by G.O.N. Zerorez Los Angeles
What do you like about our products and services?

we like that you uae the chemical free product that cleans the carpets and that the stay clean. We also liked our service tech Brett. He was courteous, knowledgeable and good.
Report a concern   March 5, 2014 — Rated 10 out of 10 by Paula Hebert Zerorez Los Angeles
What do you like about our products and services?

Effectiveness
Report a concern   March 5, 2014 — Rated 7 out of 10 by G.R. Zerorez Los Angeles
What could we do to improve?

Was not happy with the "trip charge". why was I not aware of this charge of $15?
Report a concern   March 5, 2014 — Rated 10 out of 10 by R.C. Zerorez Los Angeles
What do you like about our products and services?

I love that it's just "simple" water that cleans everything. Also, I was very surprised at how barely damp my carpet was left. In the past, with other carpet cleaners, the carpets were left literally "soaked".
Report a concern   March 5, 2014 — Rated 10 out of 10 by J.F.C. Zerorez Los Angeles
What do you like about our products and services?

The technician was very courteous, and the carpets and tile look wonderful!!
Report a concern   March 5, 2014 — Rated 10 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

The gentleman you sent out was very professional. He did a great job
and made the entire experience less stressful!
Report a concern   March 5, 2014 — Rated 10 out of 10 by S.Y. Zerorez Los Angeles
What do you like about our products and services?

Everything! The process is fabulous. Does a great job and I feel confident that it's not damaging my rugs or hard surfaces. Service is excellent -- scheduling my appointment was effortless, the confirmations (email and call the day before) were helpful, technician called shortly before coming on the day of and arrived on time. Pricing is fair. I feel I received a very high value for the amount paid. Finally, the quality of the work and professionalism of Keith, the technician, was unparalleled. He (and the other gentleman who accompanied him) took great care of my home, worked efficiently, transformed my floors and they were very pleasant and personable!

(I also submitted a comment via the website last night. I couldn't wait to let you know that I am a very happy customer thanks to Keith and Zerorez.)

Thank you!!! If you would like to hear more, just ask!
Report a concern   March 5, 2014 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

everything
Report a concern   March 5, 2014 — Rated 10 out of 10 by L.P.T. Zerorez Los Angeles
What do you like about our products and services?

My carpet looks so clean, almost brand new after a cleaning.
Report a concern   March 5, 2014 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

no soap residue!
Report a concern   March 5, 2014 — Rated 10 out of 10 by Ronene Anda Zerorez Los Angeles
What do you like about our products and services?

The service was on time and done in a timely manner. The product left my carpets and hardwood floors very clean with no residue...
Report a concern   March 5, 2014 — Rated 10 out of 10 by J.V. Zerorez Los Angeles
What do you like about our products and services?

You have the equipment to do a great job! The proces really works!!!!!
Report a concern   March 5, 2014 — Rated 10 out of 10 by S.G. Zerorez Los Angeles
What do you like about our products and services?

No chemicals great service
Report a concern   March 5, 2014 — Rated 9 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Keith was very professional about his work. He did an excellent job and we were very pleased.
Report a concern   March 5, 2014 — Rated 10 out of 10 by J.K.K. Zerorez Los Angeles
What do you like about our products and services?

Dana our tech was fantastic!
Report a concern   March 5, 2014 — Rated 5 out of 10 by R.V. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Different techs consider different areas to charge for. First time I was charged for a small hallway attached to a small dining area. Total area of both probably 175 square feet. Becoming too expensive for the service.
Report a concern   March 4, 2014 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

No soapy feeling...carpets feel really clean.

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