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based on 34671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets look beautiful.
It was on time and efficient--and the results were excellent, and dried quickly.
I felt my carpet cleaning went too fast and wanted it to be more thorough.
Totally professional - super in every way!
Our scheduled time was 3-5 pm and the technician called and asked if he could come an hour early! I've become accustomed to waiting for service people running late. The tech was friendly, did a great job! I will recommend Zerorez to friends and family!
ITS SOFTWATER, AND THERE ARE NO CHEMICALS, AND IT CLEANS VERY WELL. MY CARPET HAS BEEN CLEANED BY MANY OTHER METHODS BUT, THIS ONE IS THE BEST AND CLEANEST I'VE SEEN.
Cleans without chemicals ... fast drying and ... carpet looks like NEW!
Our service was professional, fast, efficient and we are completely satisfied.
No detergent residue
Professional, thorough, prompt
It is a thorough cleaning job that lasts.
everything! have always done a great job with a great attitude - Marcel & Jose are awesome!
Everything . . . From the phone call to set up an appointment, to the servicemen who are always great , to the specific job of cleaning my carpets. All professional and reasonably priced.
Cleans better than any other; on-time arrival
great job and very informative, my floors look great, thank you
Seems cleaner, no residue, much dryer
I was amazed at how great my area rug turned out. It looks better than new. really. Great service from Robert Keith.
Your service is great and your product outstanding.
First let me say that the technician was great and the results were very good. I have no problem with that. Here's my issue. I use Zerorez because I was led to believe that the carpets would dry in a few hours. That, however, is not the case. They were still damp on the third day. not a lot but enough so I could feel it. I'm not sure how that would be resolved because, after all, water is being used and unless the drivers have a giant hair dryer that will not change. Overall, I am satisfied and will use Zerorez again.
They were able to remove the stains that I thought would be there forever!
The technician was tidy throughout the cleaning process and knew exactly how to do the job to my carpets needs.
The carpets were so clean and all of the pet stains were gone! My technician was such a terrific young man too. He answered all of my questions so well, he remembered being here before, and he was so efficient isn't.
Easy to make appointment.
Speedy response.
Professionalism of technician.
Marcel is amazing.
I didn't feel a good job was done on the shower. Water was left dripping in the shower. When I turn off the shower it turns off.
Marcel has cleaned my carpets 3 times. He is wonderful!!!!!!!!! He is always on time. He is extremely professional. My carpets always look better than the time before. Thank you for all your help making my house look beautiful.
Alfus was very professional and very congenial and explained the process to me very thoroughly and clearly. I am very happy with the results and will definitely use Zerorez again in the future as well as recommend it to my friends and neighbors.
It actually cleans our carpets without the residue.
Your process works and your service is very reliable
Very efficient and quick. Marcel was very honest and helpful