What our clients think of us!

No chemicals.

Excellent customer service!

For the price, I thought the Technicians should have been more detailed including getting all the windows clean without charging me extra to get the hard water stains off the glass. I also thought they should have been more detailed in cleaning the window track where the windows slide back and forth and finally, they should have cleaned the window sill however, I know the sills are not a requirement so I don't fault them for that.

My carpets look new after the cleaning although they are over 42 years old and the hardwood kitchen floor after the cleaning and buffing hadn't looked this nice in years. The technician Marcel was knowledgeable efficient and very personable I couldn't be happier with the superior service rendered, and the price was comparable with others.

Keith was great, he took his time explaining how the cleaning solution works. He worked really hard and made our carpets and couch look fresh and clean again.

The carpets look absolutely great after the cleaning!

Mike was incredibly helpful and did a great job, Zerorez has always been great for my cleaning needs.

Reprasentativs was Professional and personable (Livingston)
Process cleaned carpet to an almost new condition.
Will definately use ZeroRez again and will (already have) recommend ZeroRez to friends.

Service, knowledge and advice from technician was outstanding. Scheduling communication was misleading at best and certainly below second - rate.

they are superior to the others I have used

Livingston ! He is very good and a great guy on top of it. I like the "clean" feeling on the carpet. My hard wood floors are beautiful. Livingston is always professional and truly likes what he does. I think this is the 4th time I have used Zerorez and wouldn't use any one else.

Carpets always look like new after our once a year cleaning.

Always on time, great work - you really get the carpet cleaner than anybody else I've tried.

I like your service technician. A very good guy.

Good, prompt service, no residue.

Zerorez gets the carpet clean like the day it was first installed!

I liked how clean my carpets were and how fast they dried after cleaning.

Great service and honest employees.

i love the fact that it is safe for pets and the service was great. However the turn around time on the delivery of our rug extended beyond the 10 days and I had to call to check up. For me this wasnt really a big deal but some people may not be so laid back

Service was prompt and service person was courteous.

Very professional service!!!

Soap free cleaning. Robert did a great job!

very clean carpets. better than all other companies we have used. does not look like 23 year old carpet. Friendly service.

it works! I have been using Zerorez for 5 years and the carpets look better than when I started using Zerorez

Carpet feels soft, chemical free with no strong sent. Furniture protected and walls, Livingston is very careful and thorough. I have used him several times and is great at what he does!

Your technician was very professional, he explained up front what he was going to do and he did a great job!!! I will recommend you you and use you again!

Our previous Zerorez visit was to correct a not well completed stone cleaning. The operator on the second visit, Robert Keith, did a remarkably better job and immediately elevated our opinion of the company's products and services to a "I'll call them again" level. This time we bought the wooden floor/carpet cleaning special and requested Robert who arrived with Tim. Robert cleaned the carpets and Tim did the wooden floors. Our floors are bamboo without a poly-coating. I had no preconceived idea what the results would be relying on my frame of reference of the previous stone cleaning which was a major improvement and provided a level of trust and confidence about both the Zerorez products and services rendered.

To be very candid, neither my wife or myself noticed any significant differences with our bamboo floors. They didn't look any different than when our housekeeper mops them down. Some of the existing spots (heel marks, etc) were still present and some were removed. While I didn't expect my floors to look like new, I was anticipating seeing something different than what they were.

I increased the order, bought a recommended carpet protecting sealer and had an area rug cleaned but when the bill was presented, I balked at the cost. We negotiated a lower cost and I'm sure I didn't earn any 'brownie points' with Robert but I thought the initial cost was just too high. We should have discussed it prior to the work commencing, but we didn't.

My conclusion is that I would hire Zerorez for carpet cleaning, but I'm leery of other products because I don't think they perform to the same high level as the carpet cleaning process does. Tim worked hard on cleaning our floors and was sweating profusely, but based on the amount of energy he expended, we just didn't see any improvement in the appearance of the flooring and that's to be construed as a reflection on Tim's work. Without sounding callous, knowing what I do now, I wouldn't have bought that wood cleaning service/product. Maybe the process works better on poli-coated hardwood floors, but based upon my experience, I wouldn't recommend it if asked.

If you have any questions feel free to contact me at your convenience.

Best, Name removed

Easy to work with, arrived on time, couch looks great.

no strong scent afterwards. Just feels and looks clean.

We liked evrything from the cleaning products to Jose who was wonderful.