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based on 34671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
clean, no chemical smell. very professional, friendly service
I like the technique that you use
The young man came in looking clean and pleasant and left the same way. There was no mess, had I known it was that easy to do I would have done it months earlier. Very satisfied.
The carpet is clean with no residue and the dirt spots don't come right back.
No soap. No residue. Robert is the best!! Sal is a great new addition to your family.
Your Tech(Livingston) was very thoural, and informative. I like the fact that no residue was left on my carpet. He was on time, with the window that was provided for me. I will recommend Zerorez to friends and others. Thank you for great service....Carol
He put to much water on the floor. It took 2 days to dry my floor with the heater on.
Eduardo was very polite, professional, and conscientious in the way that he did his job. We appreciated the "extras" like corner protectors in doorways, towels on our wood floors, and the careful way that he wiped up in moisture on our wood floors as part of his clean-up process. The cleaning process itself was also excellent--our carpets look great!
I really like your representative. Very friendly and quick!
Prompt and always courteous service, no scary chemicals, but most importantly, nobody does carpet cleaning better!
Michael was able to remove a large dark stain (coffee ?) from the middle of my living room
that appeared after the first time you cleaned my carpet 5 (?) years ago. I was considering replacing it but now I think it will be fine for a few more years.
You guys show up on time and do a good job.
No soap used. No residue.
PS: Livingston was great and did a spectacular job.
Thanks.
The technician that came to my house was incredibly helpful, knowledgeable and friendly. He had a great disposition. And the service provided excellent results.
I was pleased with how clean my carpet looks. I really didn't think it was going to come out as nice as it did. Thank you!
I like the results of the clean carpet and tile with no chemicals on my floors!!!
Environmentally friendly. Well informed and friendly service people.
I was not happy with the fact the you don't move furniture or my rep didn't. No attempt to get under big items occurred. He did mention up front that he would not be Ableton lift much of the dirt. I appreciated his candor. I just feel I spent a lot of money for very little return. A partial credit would be great.
Prompt (in fact, called to offer to come early!), very friendly and professional service, and very effective: got rid of several stains that I thought might not be removable.
It smelled great. Jose was friendly and knew a lot about the product. He was on time. Our carpet looks good - almost new.
You are all so professional and a pleasure to work with and you do such a good job!!!
My 11 year old heavily soiled carpets look brand new!!
Amazing!! I'm so pleased!! Thank you!!!
The carpet looked dirty relatively soon after it was cleaned and we expected it to be "fluffy" after the cleaning, as well. After spending the kind of money we did to get it cleaned and to have it look dirty so quickly with just my husband and I was a big disappointment.
Michael was great! He seemed to enjoy the challenge of cleaning a reoccurring stain.
Gil was very professional and arrived earlier than expected. First name removed
prompt, considerate, thorough
I was very pleased with the results and the professionalism.
clean, no odor, product dries nicely, Brian the representative so Helpful, very nice and professional. He was on time and efficient.
On Time, Professional, Courteous and best carpet cleaning we have had ever.
Timely, fast and professional.
Friendly and attentive workers. Very focused on getting the job done in a professional way. Very through in making sure all area are cleaned correctly and that all spots are treated first.
A good team and would definitely recommend them to other companies and other home owners.
Keep up the great work effort and friendly communication style . . .it works!