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based on 34869 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zero toxicity, clean & fresh result. Your rep is friendly, courteous and knowledgeable.
The service tech was very friendly and I liked that he asked me to look over the carpet and tile areas after he cleaned them. When asked to go over certain areas a little more thoroughly, he did so immediately and without hesitation. Our grout looked amazing afterwards!
WOW is all I can say. We've been in this place 5 months and the carpet literally looked trashed!!! Your process and Gil gave it a new life. I've never seen ONE guy work his azz off like this guy did and boy does it show it!!!!
Loved the service and the products -- the representative from Zerorez was very accommodating and professional.
I just wanted to send a quick note to share how impressed I was with the Zerorez tech, Dennis. He did an exceptional job cleaning some kitchen chairs that I thought were ready for the trash bin, AND cleaned the carpet to perfection. I have been using zerorez for many years (first heard about you on KFI) with satisfaction, and this last service just reinforced my belief in your product. And although I think all of the technicians have been good, I will request Dennis for my next service.
First name removed Bittourna-Last name removed
10361 Vista Grove St
Alta Loma CA 91737
The carpets get very clean, soft and dry within a day. Robert Keith did the best job so far. My carpets have never been cleaner.
Wonderful results.
Contact via email and phone, including confirmation of appointment and time of arrival; friendly technician; taking the time to have me inspect the carpet after cleaning; lack of chemical smell during and after cleaning; long-lasting 'clean look' to carpet.
Livingston was fantastic!
We really appreciated the care and concern he took with our home and the wonderful job he did.
Thank you Livingston.
First name removed & Larry Last name removed
ease of making appointment
excellent results
priced well
I had a problem with some stains that were on the edge of my carpet, where the tile had been cleaned. Eric (from Zerorez)called me back, sent out someone (Dennis) to take care of the problem. My carpet and tile look like new... Excellent customer service! Thanks so much Dennis for doing a GREAT JOB !!!
Dana was my tech, he did a good job and was very professional
Sal was great! He even gave me some powder (Citrucel) that works on urine smell from pets. He got the carpets spotless!
Sal did an outstanding job on my old sofas and carpet. All is now clean. I have not had any carpet cleaner do such a great job and the carpets stay cleaner much longer. This is the second time we have had Zerorez clean the carpet and it looks great. Thanks so much
We have used you twice. Will never use anyone else. We have a dirty dog and they work hard to make our carpet look and smell amazing.
I loved that the price quoted over the phone was the same price quoted in person by your representative who did a phenomenal job and our floors look amazing. I will recommend you to everyone and anyone I know.
Zerorez has very professional technicians who arrive promptly and conduct themselves in a courteous and impressive manner.
We have two children so we prefer to clean with minimal or no chemicals and Zerorez provides that! Also, our carpets get cleaner and stay cleaner with the Zerorez system! Thanks again for a great cleaning and great service!
No residue. Professional service, well-organized. No hard sales tactics. Setting realistic expectations ("we may not be able to get everything out."). I work in high-level customer service myself, and am impressed every time.
Rigs feel so soft and clean!
Timely arrival of technician, overall cleanliness and professionalism of technician, quick and efficient service for a reasonable price!! Rashad did a wonderful job!!!
Capable personell and excellent rug cleaning. I also like the spotter for use in between cleanings. Its the best spotter I've found.
Rep was very knowlegable and pleasant. Job was fantastic!
It's pure no toxins
Some heavy traffic areas still showing soiled places
Effective!
My carpet it ll years old, and you have cleaned for me at least 8 or 9 times, maybe more. The results always leave me feeling like I have brand new carpet. My carpet is nearly white and requires yearly maintenance. My service rep is Dennis and I think he is great, always request him. He is timely, pleasant and knows exactly what I want and need him to do. I am an interior decorator and I recommend your company all of the time.
Larry was amazing. S!upper friendly and knowledgeable!
Very good job cleaning my carpet. Technician was very professional.
My carpets now look great! I was not satisfied the first time but Zerorez stood by their cleaning promise.