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based on 34869 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We liked that there were no funny odors after the cleaning.
stains left on carpet. contacted person who did work...still WAITING for call back. very disappointed this service
I like that it was quick, no smells of residue from cleaners . Our carpets look terrific and I'm already referring your company to others.
My carpet technician was very nice and dud a superb job!
Thank you Zerorez!!!
Joy
The fact that I was unhappy with my initial service and they came back says a LOT about the integrity of the company.
I will DEFINITELY be using them again and again as well as recommending them!
Is there a FB, Yelp or any other social media accounts that I can give good feedback on?
Green, safe and they work!
everything
The product is works so well and the technicians are very professional and polite.
Friendly staff, efficient scheduling and billing system, Carpets look great!
Spots came back
Carpets get cleaner with Zerorez service and stay clean longer. Techs are very professional as well.
I teach school and I will have to wait until the students get back to see how well the rug will hold up. I have yet to get a receipt for our payment. The person sent out was very helpful.
Our tech Sal was great and thorough! But given the rates charged, things like vacuuming should be part of the deal. The email communication proceeding the service is very detailed but also feels a bit like the customer is doing a lot. I would tighten it up a bit and allow for the technician to be at the home for a bit of time.
I had my carpets cleaned over 2 years ago from your company. They stayed pretty clean in that time. When I used other companies before you my carpet got dirty pretty quickly. Sometimes the same spots came back even before a month passed.
I also like the serviceman. He was very friendly and did such a good job.
All natural....no chemicals
I absolutely LOVE the fact that its a zero residue, environmentally green product that cleans better than any other product or service on the market currently.
My carpet looks AMAZING!!! And no chemicals! But the best part, is the technician!! We especially appreciate his professionalism, his promptness and the fact that he is a genuinely nice guy!! We will be recommending him to everyone!!
Thank you!!!
Very good product and service.
Very thorough cleaning job! The technician also really worked hard to remove the pet urine. Impressive! Your special got my attention and I'm glad I tried it. Tech Dana was friendly and personable. He also took away the dirty water and didn't dump it in the driveway like a previous company. Very pleased with the results - looks beautiful.
Great service, very hard working and committed service guys. We had large areas of yellow blotches the day after carpets cleaned, and took a while to get a response about this. Would help if the possibility and reasons for this happening are explained upfront. When service guy returned, he was very pleasant and willing to rework the areas.
I like the way the stains DO NOT come back, like they do with other cleaning methods. I also like the way there is no residue left on the carpet.
The rep you sent was very personable and treated my home like it was his only job that day even though it was not by far. Thank You!
Carpets stay cleaner longer.
Quick drying. excellent tech
Quick and clean
Robert was a great tech.
Excellent Service - professional, friendly, honest, and easily answered all my questions.
Will definitely call you for future services.
That your product is free of soap and you do other services like carpet repair and tile cleaning.
Our carpets are very clean.
Great customer service on the phone and from your technicians. Very professional!

The technition did a wonderful job cleaning the carpet and showers. Left the carpet soft and feel im good. Wonderful product.