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based on 34671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and efficient.
Time will tell. I will be anxious to see how long before the spots reappear!
Everything looks wonderful now.
Very good results
Fast & courteous service at a reasonable rate!
Excellent detailed cleaning by Dennis. He got out carpet stains I didn't think we're removable.
Quality of work was outstanding, service technician was professional and did a superb job
Zerorez does a better job cleaning our carpet, at a better price, than any other company. And the tech was great.
No soap, heat which I believes gives better and longer-lasting cleaning, extra services like furniture and rugs.
I recommend Zerorez frequently. Lisa Staight Laguna Beach recently used Zerorez on my recommendations. I have been a customer since 2007.
On time, knowledgeable, rugs got very clean, no chemical smell, respectful of my property.
On time. Professional employee not some dirtbag just out of rehab.
Your service men are outstanding... Thus is my 4 the time using your company and the level of service just keeps getting better.. Thank you
I use Zerorez twice a year. My carpets are almost 10 years old now, but they always look new after being cleaned by Zerorez. I really love that the product is residue free. The carpets stay cleaner longer. I just had my first pet stain treatment, so I'm hoping for positive results with that as well.
The carpet after 2 days looks great and soil free. We are happy and would call you back in the future. The service was also excellent.
Always good results. Drying time is a plus. Removal of stains pretty good.
on time, good work, nice technician (Rob), really made a difference in both our tile and carpet. I cannot believe how much better our tile looks in particular. Really fabulous!
Zerorez does what they say they'll do! They clean carpet and upholstery with only water and it stays clean for much longer! Almost always they arrive when they say they will - and in the few instances where that isn't possible they cheerfully reschedule at the customers convenience. Their technicians are friendly and knowledgeable and they work efficiently. When they leave the area where they have cleaned is restored to the original furniture configuration. Price is good, too!
The agent did a very good job and was very professional.
Great job cleaning the carpet.
Carpets look really good, dried fast. Technician was very pleasant and did an excellent job!
Your techs that come out to the house are very good at what they do. They are professional, dedicated and easy to communicate with.
I especially want to inform you that the young man that came out to my home did a great job.
The carpeting was not soaked with water. The hallway dried in less than 4 hours, yet is was pristine clean.
We will again use your service just before Thanksgiving and I would very much like to have the same person come out. He was great.
You always do a good job!
Like that you don't use chemicals or sticky coating on carpets. Always on time and call before arriving. Courteous and clean up afterwards.
I love everything about Zerorez and would recommend them to anyone and everyone. It's easy to make an appointment...no long waiting time, technician is prompt, and carpet and stairs look and feel like new. We had a spot where our dog likes to sleep that got a pretty grungy. The tech said no problem and the spot is completely gone. Call them...you won't be disappointed!
The guy that came out was great, personable, professional and thorough.
The service was excellent, very polite and informative
Great product and friendly competant service
Appointment times not kept.
ZERO communication.
Second chance got better.
Your initial quotes. The two rooms for $199 can be misleading on the total cost of the job. Also the charges for moving furniture - had i known in advance we could have moved the smaller items. Additionally the "travel" charge. Communicating these at the time of payment when the tech is onsite is not very professional. That is the 2nd time I have used you where this has occured.
Excellent, timely and great job
very nice and professional staff, always clean very well