Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34871 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 30, 2014 — Rated 0 out of 10 by D.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I ordered carpet cleaning and wood floor cleaning and buffing in preparation for my home going on the market. I was guaranteed my wood floors would be steam cleaned to remove the dirt. The carpets came out okay but I still don't know how your "wonder" cleaning method is different from others I've used in the past. I never received a confirmation call as was stated in your e-mail. However, the most disappointing was the condition of my wood floors. Not only was the dirt still there, but there were also a few old water spots which could have easily been removed if the process I was promised was performed. Instead, I paid for wood floors that were NOT clean and I ended up spending an additional 6 hours hand scrubbing the floors in time for my first open house. When I contacted the sales associate, Eric, about my displeasure, he did not get back to me in a timely manner (saying he had the wrong phone #). I asked for a specific day to redo the floors and again, there was no confirmation until AFTER the day requested and then I was told he misunderstood I needed the floor redone for the open house. I know all about "red pad" floor cleaning as I was in the business and we provided top-of-the-line service to all of our clients which included immediate solutions to any issues a client may have. Our red pad service removed dirt, etc., and left a high sheen on the floors.

Report a concern   June 30, 2014 — Rated 10 out of 10 by Peter Weingold Zerorez Los Angeles
What do you like about our products and services?

Excellent job; very accommodating and professional.

Report a concern   June 30, 2014 — Rated 10 out of 10 by Cindy Valdivia Zerorez Los Angeles
What do you like about our products and services?

The carpet cleaning made my carpets bright. The tile/grout cleaning was awesome! Looks like brand new tile just out of the box. Exceeded my expectations! And Sal is so nice to work with. He is sweet and extremely thorough and such a hard worker! You can tell he takes pride in his work. We will definitely contact you for our next scheduled cleaning and will request Sal. I have already made a recommendation to friends commending Zerorez.

Report a concern   June 30, 2014 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Quick drying, no residue. Jose was wonderful!

Report a concern   June 30, 2014 — Rated 9 out of 10 by B.L. Zerorez Los Angeles
What do you like about our products and services?

Great service!

Report a concern   June 30, 2014 — Rated 10 out of 10 by Orthopaedic Group OC Zerorez Los Angeles
What do you like about our products and services?

The thing that I like is the carpet was not soaked. And the young man was very polite and on time

Report a concern   June 30, 2014 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

The service given by your cleaning representative, Larry. His attitude and his professionalism were great. I have already recommended you to two neighbors. One already called and had the service done before mine; the other asked for a business card to set up an appointment. The prices are a little high, but the quality of the work needs to be taken into consideration.

Report a concern   June 30, 2014 — Rated 10 out of 10 by John & Daryl Clark Zerorez Los Angeles
What do you like about our products and services?

Made carpets look like new.

Report a concern   June 30, 2014 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

The guys that come to clean our house are always very friendly and do a great job cleaning our carpets!

Report a concern   June 29, 2014 — Rated 10 out of 10 by Marilyn Lachman Zerorez Los Angeles
What do you like about our products and services?

Rashad was on time, courteous and did a fabulous job. Thanks

Report a concern   June 29, 2014 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

No chemicals!

Report a concern   June 29, 2014 — Rated 10 out of 10 by A.P.A. Zerorez Los Angeles
What do you like about our products and services?

On time. Efficient and technician did a good job.

Report a concern   June 29, 2014 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

no after smell, odor or residue and relatively little water on carpets.

Report a concern   June 29, 2014 — Rated 10 out of 10 by Sherrie Brand Zerorez Los Angeles
What do you like about our products and services?

My carpet and tile were professionally cleaned in a short amount of time. Eduardo was very friendly, helpful and professional. Thank you!

Report a concern   June 29, 2014 — Rated 4 out of 10 by S.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

There were still some spots throughout that previous cleaners were able to remove.

Report a concern   June 29, 2014 — Rated 10 out of 10 by Laurie Roberts Zerorez Los Angeles
What do you like about our products and services?

Thorough!

Report a concern   June 29, 2014 — Rated 10 out of 10 by Kathy Giovinazzo Zerorez Los Angeles
What do you like about our products and services?

Carpets clean up nicely. Service tech very nice and thorough.

Report a concern   June 29, 2014 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

The service was great would definitely request dana again

Report a concern   June 28, 2014 — Rated 10 out of 10 by A.H. Zerorez Los Angeles
What do you like about our products and services?

Technician Robert did an amazing job!! I will highly recommend him to my friends.

Report a concern   June 28, 2014 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

The way my carpets look and feel!

Report a concern   June 28, 2014 — Rated 10 out of 10 by Linda Lothamer Zerorez Los Angeles
What do you like about our products and services?

My carpet looks brand new. It's 12 years old!

Report a concern   June 28, 2014 — Rated 10 out of 10 by Ken Allen Zerorez Los Angeles
What do you like about our products and services?

No chemicals.
No sticky carpet feel.
No smell.

Report a concern   June 28, 2014 — Rated 10 out of 10 by C.L. Zerorez Los Angeles
What do you like about our products and services?

Had the right equipment for the cleaning job, protected my hard wood floor and corners from the hoses.

Report a concern   June 28, 2014 — Rated 10 out of 10 by P.D. Zerorez Los Angeles
What do you like about our products and services?

My carpets look like new. Robert's friedly, and did an excellent job.
First name removed D.

Report a concern   June 28, 2014 — Rated 9 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Always on time; cleaning tech was friendly and focused on doing a good job; took care of not damaging our furniture; just a good experience and satisfied with the carpet cleaning.

Report a concern   June 28, 2014 — Rated 10 out of 10 by Dolores Wagner Zerorez Los Angeles
What do you like about our products and services?

There is no smell in the room after cleaning. We like that.

The carpets look new.

Report a concern   June 28, 2014 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Courtesy and competence of technician.

Report a concern   June 28, 2014 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Timely arrival, outstanding cleaning...

Report a concern   June 28, 2014 — Rated 10 out of 10 by J.Z. Zerorez Los Angeles
What do you like about our products and services?

I like that products aren't used that. Ale the carpets crunchy.

Report a concern   June 28, 2014 — Rated 10 out of 10 by C.D.L. Zerorez Los Angeles
What do you like about our products and services?

Customer satisfaction is superb


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