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based on 35044 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
How thorough Dennis Smith is with cleaning any problem areas on the carpets.
Efficent, clean, quick
Would continue to use zerorez. The only problem is last two times too much water was left in carpet so had to call out again to fix
All of the people I have used for myself and my clients always do a great job.
I like the fact that the carpets seem to dry faster than when other services do the job!
Robert is a total professional, does a great job!
Overall positive. Good attitude from all employees. Helpful. Responsive. Yet overall expensive!
And two spots have appeared or reappeared perhaps after cleaning one carpet.
Always great service and available whenever we need you
The technician was polite and knowledgeable. He was efficient and got everything done is good time. Very nice person.
Very courteous and knowledgeable associate. He was able to get almost all stains out.
The rugs on the stairs are cleaner. I think the service is pricey however.
Very thorough on the cleaning and willing to provide a discount.
Organic. No soap. Smells great. Awesome cleaning!
The gentleman that came was very polite, professional, and efficient. I was pleased with the results also.
Sal did a great job,and worked hard, but he said that he could remove some stains if I paid an additional $30.00 for some stain treatment. When he was finished, I told him that it looked good, but we would see what happens when the carpet dries. When the carpet dried, the stains were still there. If you want to refund the %30.00 or do a touch up, I would give you a higher rating. Thank you.
Clean rugs.
On time, technicians are very polite and helpful, job is well done.
Your product thoroughly cleans my carpets. They look beautiful!
The tech was on time and professional. He got the stains out of our carpets. I like that your company doesn't use soap or chemicals. The carpets were clean without any fragrance or residue.
great job as always
My carpet is a cream color that shows every speck of dirt. When Zerorez cleans my carpet, it looks like new. Unlike other companies, the carpet dries quickly and stays clean looking for months. Zerorez also does a great job cleaning furniture. My furniture is also a light cream color. Guest always ask what my secret is to keeping everything clean. I tell them my secret is Zerorez!
Excellent customer service and safe product.
I have used you for years and I've always been happy with the service and results. You get the smell of dog urine out of my carpet, the stains off the stairs. Fresh, clean & happy
No soap, effective, great quality work and great customer service
It really works
very good
Robert does a great job for us. He's been out here alot.. But for some reason the entry
way to our home is worse than it was.. There was a spot that he worked on but now it is alot
bigger... Can we have someone come out and fix it..
I have always cleaned my own carpeting, however after trying Zerorez about three years ago I am now using your company as the results are better than my own.
Thank you
Deborah Last name removed
I have a couple of places with silk rugs and your process does not harm them when being cleaned.
Sal was amazing! He spent quality time cleaning all the carpets in our home. He was very personable and a very hard worker! Our carpets look amazing.
All services were excellent....Your service man was the best!!! I will not hesitate to call again soon.