Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34671 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 23, 2014 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

We have two children so we prefer to clean with minimal or no chemicals and Zerorez provides that! Also, our carpets get cleaner and stay cleaner with the Zerorez system! Thanks again for a great cleaning and great service!

Report a concern   June 23, 2014 — Rated 10 out of 10 by C.T.N. Zerorez Los Angeles
What do you like about our products and services?

No residue. Professional service, well-organized. No hard sales tactics. Setting realistic expectations ("we may not be able to get everything out."). I work in high-level customer service myself, and am impressed every time.

Report a concern   June 23, 2014 — Rated 10 out of 10 by M.G. Zerorez Los Angeles
What do you like about our products and services?

Rigs feel so soft and clean!

Report a concern   June 22, 2014 — Rated 9 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Timely arrival of technician, overall cleanliness and professionalism of technician, quick and efficient service for a reasonable price!! Rashad did a wonderful job!!!

Report a concern   June 22, 2014 — Rated 10 out of 10 by Bruce Sanderson Zerorez Los Angeles
What do you like about our products and services?

Capable personell and excellent rug cleaning. I also like the spotter for use in between cleanings. Its the best spotter I've found.

Report a concern   June 22, 2014 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

Rep was very knowlegable and pleasant. Job was fantastic!

Report a concern   June 21, 2014 — Rated 10 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

It's pure no toxins

Report a concern   June 21, 2014 — Rated 8 out of 10 by A.M. Zerorez Los Angeles
What could we do to improve?

Some heavy traffic areas still showing soiled places

Report a concern   June 21, 2014 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Effective!

Report a concern   June 21, 2014 — Rated 10 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

My carpet it ll years old, and you have cleaned for me at least 8 or 9 times, maybe more. The results always leave me feeling like I have brand new carpet. My carpet is nearly white and requires yearly maintenance. My service rep is Dennis and I think he is great, always request him. He is timely, pleasant and knows exactly what I want and need him to do. I am an interior decorator and I recommend your company all of the time.

Report a concern   June 21, 2014 — Rated 10 out of 10 by T.G. Zerorez Los Angeles
What do you like about our products and services?

Larry was amazing. S!upper friendly and knowledgeable!

Report a concern   June 20, 2014 — Rated 10 out of 10 by G.M. Zerorez Los Angeles
What do you like about our products and services?

Very good job cleaning my carpet. Technician was very professional.

Report a concern   June 20, 2014 — Rated 10 out of 10 by G.M. Zerorez Los Angeles
What do you like about our products and services?

The Technician did a very good job cleaning my carpet.

Report a concern   June 20, 2014 — Rated 10 out of 10 by Pati Clark Zerorez Los Angeles
What do you like about our products and services?

have always had nice techincians and they are careful. I have pet-urine spot--Jury is still of if the extra "Pet treatment" is going to stop smelling....just cleaned yesterday,,,we will see Thanks to Justin P Clark @ Villa Ford

Report a concern   June 20, 2014 — Rated 10 out of 10 by G.V. Zerorez Los Angeles
What do you like about our products and services?

Enviro-friendly methods, great cleaning and good people!

Report a concern   June 20, 2014 — Rated 10 out of 10 by G. Zerorez Los Angeles
What do you like about our products and services?

Environmentally clean process, friendly, honest representatives, hard workers, good work ethic, good follow-up on the appointment time, great product to clean the carpets and tile floors in my home. Will recommend to friends and family members.

Keep up the good work!

Report a concern   June 20, 2014 — Rated 8 out of 10 by H.C. Zerorez Los Angeles
What could we do to improve?

Not sure. The effect of the cleaning does not seem to last very long. The carpet looks great the first day, but by the time it lays flat again you can see all the dirty spots again.

Report a concern   June 20, 2014 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

Great customer service, technician was on time and did a great job.

Report a concern   June 20, 2014 — Rated 9 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

The product seemed pretty good. Noticed a couple of spots that did not come out. Liked the idea of using non-toxic product

Report a concern   June 20, 2014 — Rated 10 out of 10 by M.N. Zerorez Los Angeles
What do you like about our products and services?

they did a great job, very neat and protected my doors and molding. I also like the use of no chemicals in the water, the rugs look great!

Report a concern   June 20, 2014 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

I like the way my carpet stays clean much longer than with other carpet cleaners. Dennis Smith is very professional and I feel like he does the very best job possible. I also feel the price is very reasonable. I will definitely use Zerorez again in the future.

Report a concern   June 20, 2014 — Rated 9 out of 10 by B.J.F. Zerorez Los Angeles
What do you like about our products and services?

carpet seems clean

Report a concern   June 20, 2014 — Rated 10 out of 10 by H.M. Zerorez Los Angeles
What do you like about our products and services?

They work!

Report a concern   June 19, 2014 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

I liked that the materials used are green and that the service and organization of the company is wonderful!

Report a concern   June 19, 2014 — Rated 10 out of 10 by M.E. Zerorez Los Angeles
What do you like about our products and services?

I very much like that the carpeting is not a soggy mess after it is cleaned. Marcel always does a wonderful job with great results. And he is always punctual.

Thanks for the great service.

Report a concern   June 19, 2014 — Rated 10 out of 10 by Z.A.C. Zerorez Los Angeles
What do you like about our products and services?

Prompt courteous service. VERY knowledgeable technician

Report a concern   June 19, 2014 — Rated 10 out of 10 by Chris Ruh Zerorez Los Angeles
What do you like about our products and services?

The lack of harsh chemicals, the quality of service and the professional service people ZeroreZ employs...

Report a concern   June 19, 2014 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

Clean, professional, and overall great.

Report a concern   June 19, 2014 — Rated 10 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

helpfulness of your representative Dana.

Report a concern   June 19, 2014 — Rated 0 out of 10 by K.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

i was over charged and getting a credit for the over charge has been a nightmare, my call to the book keeper we not returned. at this point i will dispute the charges with my credit card company.


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