Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34871 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 17, 2014 — Rated 10 out of 10 by E.R. Zerorez Los Angeles
What do you like about our products and services?

Your company and your man "Livingston" accomplished what we hoped. Thank you for your professionalism!

Report a concern   July 17, 2014 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Robert was very friendly, did a very professional job, and was very informative. I have shared information regarding my satisfaction with Robert's service and the ZeroRez product on the Fusion Homeowners webpage as well.

Report a concern   July 17, 2014 — Rated 10 out of 10 by O.E. Zerorez Los Angeles
What do you like about our products and services?

The associate who cleaned are carpets yesterday was very professional. Quick work, and did a good job!

Report a concern   July 17, 2014 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

The end results! My home was originally installed with high quality plush carpeting which is now 17 years old. Following Zerorez cleaning, it looks brand new again. Our family has three large dogs too and you wouldn't know it after Zerorez was here. Additionally, I really appreciate the professionalism and very hard work performed by the technician Dennis Kennedy, he is a definite asset to your company. His attitude and demeanor is refreshing compared with others, I thought he was the company owner! Keep up the great work folks!

Report a concern   July 17, 2014 — Rated 8 out of 10 by J.H. Zerorez Los Angeles
What could we do to improve?

I would recommend if asked.

Report a concern   July 17, 2014 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Quality service, excellent cleaning, efficient, friendly ... made carpets and flooring like new.

Report a concern   July 17, 2014 — Rated 10 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

On time & honest business practices.

Report a concern   July 16, 2014 — Rated 10 out of 10 by P.G. Zerorez Los Angeles
What do you like about our products and services?

All services were excellent....Your service man was the best!!! I will not hesitate to call again soon.

Report a concern   July 16, 2014 — Rated 10 out of 10 by L.D. Zerorez Los Angeles
What do you like about our products and services?

How thorough Dennis Smith is with cleaning any problem areas on the carpets.

Report a concern   July 16, 2014 — Rated 9 out of 10 by A.G. Zerorez Los Angeles
What do you like about our products and services?

Efficent, clean, quick

Report a concern   July 16, 2014 — Rated 8 out of 10 by A.N. Zerorez Los Angeles
What could we do to improve?

Would continue to use zerorez. The only problem is last two times too much water was left in carpet so had to call out again to fix

Report a concern   July 16, 2014 — Rated 10 out of 10 by I.S. Zerorez Los Angeles
What do you like about our products and services?

All of the people I have used for myself and my clients always do a great job.

Report a concern   July 16, 2014 — Rated 10 out of 10 by David Walters Zerorez Los Angeles
What do you like about our products and services?

I like the fact that the carpets seem to dry faster than when other services do the job!
Robert is a total professional, does a great job!

Report a concern   July 16, 2014 — Rated 5 out of 10 by T.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Overall positive. Good attitude from all employees. Helpful. Responsive. Yet overall expensive!
And two spots have appeared or reappeared perhaps after cleaning one carpet.

Report a concern   July 16, 2014 — Rated 10 out of 10 by A.S.L. Zerorez Los Angeles
What do you like about our products and services?

Always great service and available whenever we need you

Report a concern   July 16, 2014 — Rated 10 out of 10 by D.A. Zerorez Los Angeles
What do you like about our products and services?

The technician was polite and knowledgeable. He was efficient and got everything done is good time. Very nice person.

Report a concern   July 16, 2014 — Rated 9 out of 10 by L.F.B. Zerorez Los Angeles
What do you like about our products and services?

Very courteous and knowledgeable associate. He was able to get almost all stains out.

Report a concern   July 15, 2014 — Rated 9 out of 10 by M.V. Zerorez Los Angeles
What do you like about our products and services?

The rugs on the stairs are cleaner. I think the service is pricey however.

Report a concern   July 15, 2014 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

Very thorough on the cleaning and willing to provide a discount.

Report a concern   July 15, 2014 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

Organic. No soap. Smells great. Awesome cleaning!

Report a concern   July 15, 2014 — Rated 10 out of 10 by D.H. Zerorez Los Angeles
What do you like about our products and services?

The gentleman that came was very polite, professional, and efficient. I was pleased with the results also.

Report a concern   July 15, 2014 — Rated 5 out of 10 by J.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Sal did a great job,and worked hard, but he said that he could remove some stains if I paid an additional $30.00 for some stain treatment. When he was finished, I told him that it looked good, but we would see what happens when the carpet dries. When the carpet dried, the stains were still there. If you want to refund the %30.00 or do a touch up, I would give you a higher rating. Thank you.

Report a concern   July 15, 2014 — Rated 10 out of 10 by D.N. Zerorez Los Angeles
What do you like about our products and services?

Clean rugs.

Report a concern   July 15, 2014 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

On time, technicians are very polite and helpful, job is well done.

Report a concern   July 15, 2014 — Rated 10 out of 10 by M.F. Zerorez Los Angeles
What do you like about our products and services?

Your product thoroughly cleans my carpets. They look beautiful!

Report a concern   July 15, 2014 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

The tech was on time and professional. He got the stains out of our carpets. I like that your company doesn't use soap or chemicals. The carpets were clean without any fragrance or residue.

Report a concern   July 14, 2014 — Rated 10 out of 10 by T.H. Zerorez Los Angeles
What do you like about our products and services?

great job as always

Report a concern   July 14, 2014 — Rated 10 out of 10 by Tenice (Carolyn) Johnson Zerorez Los Angeles
What do you like about our products and services?

My carpet is a cream color that shows every speck of dirt. When Zerorez cleans my carpet, it looks like new. Unlike other companies, the carpet dries quickly and stays clean looking for months. Zerorez also does a great job cleaning furniture. My furniture is also a light cream color. Guest always ask what my secret is to keeping everything clean. I tell them my secret is Zerorez!

Report a concern   July 14, 2014 — Rated 10 out of 10 by G.S. Zerorez Los Angeles
What do you like about our products and services?

Excellent customer service and safe product.

Report a concern   July 14, 2014 — Rated 10 out of 10 by Sally Kassoff Zerorez Los Angeles
What do you like about our products and services?

I have used you for years and I've always been happy with the service and results. You get the smell of dog urine out of my carpet, the stains off the stairs. Fresh, clean & happy


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