Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34671 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 18, 2014 — Rated 10 out of 10 by V.T. Zerorez Los Angeles
What do you like about our products and services?

No chemicals used. Technician Sal was great. He was knowledgeable, prompt, friendly, answered all my questions, very professional. I would definitely use Zerorez again, tell friends, and ask for Sal next time.

Report a concern   June 18, 2014 — Rated 10 out of 10 by Gus Orozco Zerorez Los Angeles
What do you like about our products and services?

Jason was fantastic, he was nice to work with and very knowledgable. I would definitely recommend your serve to my friends and family.

Report a concern   June 18, 2014 — Rated 10 out of 10 by G.L. Zerorez Los Angeles
What do you like about our products and services?

I appreciated the business-like manner of the Zerorez technician. He explained what he was going to do, got at the job and completed it in a very timely manner. It was so appreciated because I was not "tied" to my home all day. Great Job.

Report a concern   June 18, 2014 — Rated 10 out of 10 by V.W. Zerorez Los Angeles
What do you like about our products and services?

The gentleman who did the cleaning was kind and excellent.

Report a concern   June 18, 2014 — Rated 10 out of 10 by N.V. Zerorez Los Angeles
What do you like about our products and services?

Very little residue left, fast drying time, no chemicals.

Report a concern   June 18, 2014 — Rated 10 out of 10 by T.W. Zerorez Los Angeles
What do you like about our products and services?

Sal was extremely good and did a fantastic job on our carpet.

Report a concern   June 18, 2014 — Rated 9 out of 10 by L.H. Zerorez Los Angeles
What do you like about our products and services?

Technician was very patient in explaining to me the differences in the various "levels" of treating my cat urine problem. It was a pleasure to have Michael in my home.

Report a concern   June 18, 2014 — Rated 9 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Technician was very informative and friendly!

Report a concern   June 18, 2014 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

No soapy reZidue and excellent customer service.

Thanks guys

Report a concern   June 18, 2014 — Rated 10 out of 10 by Joyce Feuerhelm Zerorez Los Angeles
What do you like about our products and services?

I like the no chemicals because of my dog.
Also that carpets stay clean longer....spots do not resurface.

Report a concern   June 18, 2014 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

carpet cleaning, tile, grout and hardwood floor cleaning

Report a concern   June 18, 2014 — Rated 9 out of 10 by R.C. Zerorez Los Angeles
What do you like about our products and services?

Professional and knowledgable technicians. Very easy to schedule and communicate with the regional office. Quick and efficient service.

Report a concern   June 18, 2014 — Rated 10 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

Prompt appointment times, excellence in job completion, and professionalism of personnel.

Report a concern   June 18, 2014 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Very happy with how carpets came out and technician was easy to work with and flexible with our moving situation.

Report a concern   June 18, 2014 — Rated 9 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Thank you for your service. I had a neighbor here since I was on vacation. There are two spots in the living room that are very noticeable since the rest of the carpet is clean, and I’m not sure if he didn’t see them or they just wouldn’t come out. Name removed

Report a concern   June 18, 2014 — Rated 10 out of 10 by M.O.H. Zerorez Los Angeles
What do you like about our products and services?

Robert was excellent!

Report a concern   June 18, 2014 — Rated 10 out of 10 by M.L.C. Zerorez Los Angeles
What do you like about our products and services?

Zerorez offers so many types of services. We have had our carpets cleaned, our sofa, and now our A/C vents. Daniel was very efficient, kind, and courteous. He set up, put drop coverings down on the floor, got it done in five of our vents, and cleaned up any debris that was on the floor. I love that kind of service. I recommend Zerorez anytime anyone asks me for a cleaning service. Great job guys!!!!

Report a concern   June 17, 2014 — Rated 10 out of 10 by G.S. Zerorez Los Angeles
What do you like about our products and services?

Workmen are knowledgeable and polite. The carpet dries very quickly and feels good under barefeet

Report a concern   June 17, 2014 — Rated 10 out of 10 by Bud Volberding Zerorez Los Angeles
What do you like about our products and services?

Great personalized service and excellent and reliable performance.

Report a concern   June 17, 2014 — Rated 10 out of 10 by B.K. Zerorez Los Angeles
What do you like about our products and services?

Very professional and cleans well.

Report a concern   June 17, 2014 — Rated 10 out of 10 by Ellie Snyder Zerorez Los Angeles
What do you like about our products and services?

Love the way that our carpet feels after cleaning, not sticky or stiff but, soft, fresh and so clean! Our technician Robert was wonderful! Did an amazing job getting the dirt & stains out of our beige carpet! Beautiful !! Thank you Zerorez! Will never go back to those other carpet cleaning companies!
Blessings,
Ellie Snyder :-)

Report a concern   June 17, 2014 — Rated 6 out of 10 by D.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

My stairs do not look any better and the traffic area from the stairs to the master bedroom is not much better. I would like those areas to be done again. On the other hand the service technician wa on time and very respectful and professional.

Report a concern   June 17, 2014 — Rated 10 out of 10 by Kim Messick Zerorez Los Angeles
What do you like about our products and services?

Great work.

Report a concern   June 17, 2014 — Rated 9 out of 10 by L.A. Zerorez Los Angeles
What do you like about our products and services?

I like that there is no soap to leave residue.

Report a concern   June 17, 2014 — Rated 8 out of 10 by B.S. Zerorez Los Angeles
What could we do to improve?

Try to improve carpet Drying time (to much wettness). Most of the other services I've used dry a little faster. Most people I know, don't want this much moisture left in the carpet. Is there any way you can suck up more of the water out of the carpet? I do love the way my carpet is so well cleaned.

Report a concern   June 17, 2014 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Exceptional results. Spots don't return.

Report a concern   June 17, 2014 — Rated 10 out of 10 by Diana Karsh Zerorez Los Angeles
What do you like about our products and services?

Wonderful job of cleaning carpets. Representative was very efficient and professional.

Report a concern   June 17, 2014 — Rated 6 out of 10 by A.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I was disappointed because I wanted to have several rooms and furniture pieces cleaned for a much better rate than I was presented with. Because I am a returning customer I should have been offered a better rate based on the amount of rooms/furniture pieces I wanted to have cleaned. To make it right, IF I choose to use your services again I expect a much better rate.

Report a concern   June 16, 2014 — Rated 8 out of 10 by M.E. Zerorez Los Angeles
What could we do to improve?

Your Front office availability- When calling several times I never Spoke to a Live Person- Also when I used your interned appointment portal none of the information made it to your systems or reps

Report a concern   June 16, 2014 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

I like how the carpet stays clean for a longer period.


Privacy Policy