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based on 34671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jason was fantastic, he was nice to work with and very knowledgable. I would definitely recommend your serve to my friends and family.
I appreciated the business-like manner of the Zerorez technician. He explained what he was going to do, got at the job and completed it in a very timely manner. It was so appreciated because I was not "tied" to my home all day. Great Job.
The gentleman who did the cleaning was kind and excellent.
Very little residue left, fast drying time, no chemicals.
Sal was extremely good and did a fantastic job on our carpet.
Technician was very patient in explaining to me the differences in the various "levels" of treating my cat urine problem. It was a pleasure to have Michael in my home.
Technician was very informative and friendly!
No soapy reZidue and excellent customer service.
Thanks guys
I like the no chemicals because of my dog.
Also that carpets stay clean longer....spots do not resurface.
carpet cleaning, tile, grout and hardwood floor cleaning
Professional and knowledgable technicians. Very easy to schedule and communicate with the regional office. Quick and efficient service.
Prompt appointment times, excellence in job completion, and professionalism of personnel.
Very happy with how carpets came out and technician was easy to work with and flexible with our moving situation.
Thank you for your service. I had a neighbor here since I was on vacation. There are two spots in the living room that are very noticeable since the rest of the carpet is clean, and I’m not sure if he didn’t see them or they just wouldn’t come out. Name removed
Robert was excellent!
Zerorez offers so many types of services. We have had our carpets cleaned, our sofa, and now our A/C vents. Daniel was very efficient, kind, and courteous. He set up, put drop coverings down on the floor, got it done in five of our vents, and cleaned up any debris that was on the floor. I love that kind of service. I recommend Zerorez anytime anyone asks me for a cleaning service. Great job guys!!!!
Workmen are knowledgeable and polite. The carpet dries very quickly and feels good under barefeet
Great personalized service and excellent and reliable performance.
Very professional and cleans well.
Love the way that our carpet feels after cleaning, not sticky or stiff but, soft, fresh and so clean! Our technician Robert was wonderful! Did an amazing job getting the dirt & stains out of our beige carpet! Beautiful !! Thank you Zerorez! Will never go back to those other carpet cleaning companies!
Blessings,
Ellie Snyder :-)
My stairs do not look any better and the traffic area from the stairs to the master bedroom is not much better. I would like those areas to be done again. On the other hand the service technician wa on time and very respectful and professional.
Great work.
I like that there is no soap to leave residue.
Try to improve carpet Drying time (to much wettness). Most of the other services I've used dry a little faster. Most people I know, don't want this much moisture left in the carpet. Is there any way you can suck up more of the water out of the carpet? I do love the way my carpet is so well cleaned.
Exceptional results. Spots don't return.
Wonderful job of cleaning carpets. Representative was very efficient and professional.
I was disappointed because I wanted to have several rooms and furniture pieces cleaned for a much better rate than I was presented with. Because I am a returning customer I should have been offered a better rate based on the amount of rooms/furniture pieces I wanted to have cleaned. To make it right, IF I choose to use your services again I expect a much better rate.
Your Front office availability- When calling several times I never Spoke to a Live Person- Also when I used your interned appointment portal none of the information made it to your systems or reps
I like how the carpet stays clean for a longer period.

No chemicals used. Technician Sal was great. He was knowledgeable, prompt, friendly, answered all my questions, very professional. I would definitely use Zerorez again, tell friends, and ask for Sal next time.