Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34869 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 18, 2014 — Rated 10 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

Prompt appointment times, excellence in job completion, and professionalism of personnel.

Report a concern   June 18, 2014 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Very happy with how carpets came out and technician was easy to work with and flexible with our moving situation.

Report a concern   June 18, 2014 — Rated 9 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Thank you for your service. I had a neighbor here since I was on vacation. There are two spots in the living room that are very noticeable since the rest of the carpet is clean, and I’m not sure if he didn’t see them or they just wouldn’t come out. Name removed

Report a concern   June 18, 2014 — Rated 10 out of 10 by M.O.H. Zerorez Los Angeles
What do you like about our products and services?

Robert was excellent!

Report a concern   June 18, 2014 — Rated 10 out of 10 by M.L.C. Zerorez Los Angeles
What do you like about our products and services?

Zerorez offers so many types of services. We have had our carpets cleaned, our sofa, and now our A/C vents. Daniel was very efficient, kind, and courteous. He set up, put drop coverings down on the floor, got it done in five of our vents, and cleaned up any debris that was on the floor. I love that kind of service. I recommend Zerorez anytime anyone asks me for a cleaning service. Great job guys!!!!

Report a concern   June 17, 2014 — Rated 10 out of 10 by G.S. Zerorez Los Angeles
What do you like about our products and services?

Workmen are knowledgeable and polite. The carpet dries very quickly and feels good under barefeet

Report a concern   June 17, 2014 — Rated 10 out of 10 by Bud Volberding Zerorez Los Angeles
What do you like about our products and services?

Great personalized service and excellent and reliable performance.

Report a concern   June 17, 2014 — Rated 10 out of 10 by B.K. Zerorez Los Angeles
What do you like about our products and services?

Very professional and cleans well.

Report a concern   June 17, 2014 — Rated 10 out of 10 by Ellie Snyder Zerorez Los Angeles
What do you like about our products and services?

Love the way that our carpet feels after cleaning, not sticky or stiff but, soft, fresh and so clean! Our technician Robert was wonderful! Did an amazing job getting the dirt & stains out of our beige carpet! Beautiful !! Thank you Zerorez! Will never go back to those other carpet cleaning companies!
Blessings,
Ellie Snyder :-)

Report a concern   June 17, 2014 — Rated 6 out of 10 by D.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

My stairs do not look any better and the traffic area from the stairs to the master bedroom is not much better. I would like those areas to be done again. On the other hand the service technician wa on time and very respectful and professional.

Report a concern   June 17, 2014 — Rated 10 out of 10 by Kim Messick Zerorez Los Angeles
What do you like about our products and services?

Great work.

Report a concern   June 17, 2014 — Rated 9 out of 10 by L.A. Zerorez Los Angeles
What do you like about our products and services?

I like that there is no soap to leave residue.

Report a concern   June 17, 2014 — Rated 8 out of 10 by B.S. Zerorez Los Angeles
What could we do to improve?

Try to improve carpet Drying time (to much wettness). Most of the other services I've used dry a little faster. Most people I know, don't want this much moisture left in the carpet. Is there any way you can suck up more of the water out of the carpet? I do love the way my carpet is so well cleaned.

Report a concern   June 17, 2014 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Exceptional results. Spots don't return.

Report a concern   June 17, 2014 — Rated 10 out of 10 by Diana Karsh Zerorez Los Angeles
What do you like about our products and services?

Wonderful job of cleaning carpets. Representative was very efficient and professional.

Report a concern   June 17, 2014 — Rated 6 out of 10 by A.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I was disappointed because I wanted to have several rooms and furniture pieces cleaned for a much better rate than I was presented with. Because I am a returning customer I should have been offered a better rate based on the amount of rooms/furniture pieces I wanted to have cleaned. To make it right, IF I choose to use your services again I expect a much better rate.

Report a concern   June 16, 2014 — Rated 8 out of 10 by M.E. Zerorez Los Angeles
What could we do to improve?

Your Front office availability- When calling several times I never Spoke to a Live Person- Also when I used your interned appointment portal none of the information made it to your systems or reps

Report a concern   June 16, 2014 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

I like how the carpet stays clean for a longer period.

Report a concern   June 16, 2014 — Rated 10 out of 10 by C.D. Zerorez Los Angeles
What do you like about our products and services?

Lack of residue, quickness of service time and knowledge and friendliness of technician.

Report a concern   June 16, 2014 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Carpets looked great and the service was very good. Thanks

Report a concern   June 16, 2014 — Rated 10 out of 10 by Redmond Orthodontics Zerorez Los Angeles
What do you like about our products and services?

It was very easy to make an appointment and great service!

Report a concern   June 16, 2014 — Rated 8 out of 10 by J.D. Zerorez Los Angeles
What could we do to improve?

The carpet cleaning went very well, but the grout around the ceramic tile that was cleaned did not get cleaned very well. The technician indicated he thought it was "stained" by years of use, but when I get out my trusty toothbrush and scrub it a little, it comes clean; and getting down on my hands and knees to scrub was what I was trying to avoid. I cannot recommend your hard surface cleaning.

Report a concern   June 16, 2014 — Rated 10 out of 10 by K.O. Zerorez Los Angeles
What do you like about our products and services?

It works. Clean carpets no residue

Report a concern   June 16, 2014 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Pretty much everything.

Report a concern   June 15, 2014 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

The technician who cleaned my a area rugs and furniture was very thorough. He did a great job and everything was left clean and free if any kind of residue. I would definitely recommend the service.

Report a concern   June 14, 2014 — Rated 10 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

Heat no soap, amazingly clean, our carpet looks brand new!!!

Report a concern   June 14, 2014 — Rated 10 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

I really liked how the product did an amazing job cleaning my showers.

Report a concern   June 14, 2014 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

The service technician is very dedicated and responsive. The method makes a huge difference with pet odors.

Report a concern   June 14, 2014 — Rated 10 out of 10 by J.O. Zerorez Los Angeles
What do you like about our products and services?

Good techs, on time and friendly. I truly think your home spotting kit is the best on the market! Thank you!

Report a concern   June 14, 2014 — Rated 10 out of 10 by N.M. Zerorez Los Angeles
What do you like about our products and services?

great service. Friendly. On time. And the carpets cleaned them out really clean


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