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based on 34671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You are so thorough and your technicians are very professional.
Sal was great!
Like the fact that soap is not used. Your technician, Dennis, was the best ever. He spent the necessary time and didn't stop until we were spotless. Thank You.
The price varied from the phone call to the technician. The cost was too high to have the RV and boat done together. Just did the boat. then after coming home from work and putting the cover back on the boat it was noticed that your truck leaked hydraulic fluid in a puddle about 12 x 6 inches on the driveway....
You arrive on time, and do your job.
Your technician did a good job. However, there is a round spot about a foot in diameter in the master bedroom that can be seen after two days. Thought it was just an extra wet area, but it is still visible. Housekeeping comes on Fri. and I'll see if vacuuming makes a difference. If not, it will need added attention.
Michael was my tech guy and he did an amazing job cleaning my carpet. Michael arrived early and finished the job in a very timely manner. He was very thorough in cleaning my carpet (it looks amazing), I am VERY happy with the results. In addition, Michael even gave me some recommendations on what type of cleaner I should use for spot treatment (I have 2 cats who sometimes throw up hairballs on the carpet). Michael was very knowledgeable, friendly, and professional.
Professionalism of the technician who comes to our home.
This is the third time Brett Spence has worked with us. He does an outstanding job and explains how we can keep our carpet cleaner....longer. The service is always neat and care is taken to protect our furniture. It is always a pleasure to have Brett bring the Zerorez cleaning to our home. Thank you.
very profesional no B.S. sales tactics
Friendly technician, punctual, and very satisfied with the results.
Get all spots out and. Carpet dries quickly
Prompt service, hard working technician, good product-all the spots and stains came out of the carpet.
1. You were very kind when I had to reschedule 2 times. 2. Your technician (Gil) called when he was on his way, got here when he said he would. 3. He listened to my questions and concerns about my carpet and possible cleaning of my chairs. 4. He did an outstanding job. 5. He took his time, was thorough, had me check each room to make sure nothing was missed or needed more cleaning. 6. He did not try to sell me other services, but when I asked about Scotch Guarding, he said it would be a good idea.
On time. Great techs. Great results.
I like the fact that my carpets get clean and stay that way for several months.
Tile job was great! , The carpet in the family room not so much.
Clean Carpets! No residue!
I have a have a baby who is getting ready to crawl soon and I wanted to get my carpets cleaned professionally but I didn't wan all the chemicals. I good friend of mine recommended Zerorez. Our carpet is high quality but it's getting older and has seen better days so I didn't have great expectations. When the carpets were dried I was blown away by how great they looked! Plus I loved how fresh and clean my house smelled with out the need of chemicals. The associate who came out was very nice and professional too. I am so happy and will define be using Zerorez in the future as well as recommending them to all of my friends and family!
my 10 yr old carpet looks new again.
The only thing I noticed that the chemicals that were used on my carpet, it attracted ants.
Robert is fantastic. We are in our 90's and having the carpeting clean can be a difficult chore for us. Robert makes it so easy! He does a fantastic job, is so pleasant I enjoy his being here. The carpet and tile looks beautiful. My husband has had couple of strokes. Therefore he shuffles and drags his feet. The carpet and tile get really filthy. Robert gets them sparkling clean.
Fast service that left carpet very clean. Mike was great!
The service person was on time and very professional. Our carpets look like new again.
Service professionals are consistently hard working and personable. I have never been disappointed by the work that is done or the communication with the techs. We're repeat customers of Zerorez and will continue to be so.
The only carpet cleaner to get all dirt and stains out of our carpet, (Looks like brand new) and LOVE Michael, he is such a hard worker and has done an awesome job both times at our home. I'm sure he is an asset to your company.
Timely delivery. Courteous technician.
My two, over the phone quotes were about $100 off what it cost. Not sure how this problem occurred.
they are very friendly, and have great customer serevice. they were able to make our tile floors really shine
Eco-friendly
In and out with no fuss, did a fabulous job. The technician asked several times during and before he left if there was anything I wanted him to treat/clean again. Willing to please no matter what ! Everyone I came in contact with were true professionals.
Arrived on time, pleasant and professional. Could not have had a better experience! I will happily refer all my friends!