Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34671 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 20, 2014 — Rated 10 out of 10 by V.R. Zerorez Los Angeles
What do you like about our products and services?

The person who cleaned our carpet was very friendly, worked hard and did an excellent job on a carpet that had not been cleaned for a long time.

Report a concern   July 20, 2014 — Rated 10 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

Robert was terrific. He was here to redo my carpet because the week before Alfus had left them still dirty after the cleaning. Robert did a fantastic job, I will be always asking for him for my future appointments.

Report a concern   July 20, 2014 — Rated 10 out of 10 by Gary Dencklau Zerorez Los Angeles
What do you like about our products and services?

Showed up on time. Completed task in a timely manner.

Report a concern   July 20, 2014 — Rated 9 out of 10 by E.R. Zerorez Los Angeles
What do you like about our products and services?

no soap or harsh chemicals used… very friendly and helpful technician

Report a concern   July 19, 2014 — Rated 10 out of 10 by Jean Davis Zerorez Los Angeles
What do you like about our products and services?

Or carpets are like original, nice and clean!

Report a concern   July 19, 2014 — Rated 8 out of 10 by J.F. Zerorez Los Angeles
What could we do to improve?

Not require homeowner to vacuum and move furniture beforehand.

Report a concern   July 19, 2014 — Rated 10 out of 10 by R.O.D. Zerorez Los Angeles
What do you like about our products and services?

everything was good

Report a concern   July 19, 2014 — Rated 10 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

No chemicals or smell

Report a concern   July 19, 2014 — Rated 10 out of 10 by Kathryn Maxwell Zerorez Los Angeles
What do you like about our products and services?

Michael was extremely knowledgeable and the results were phenomenal, my rug is back!!

Report a concern   July 19, 2014 — Rated 10 out of 10 by T.M. Zerorez Los Angeles
What do you like about our products and services?

Great service! Terrific work!

Report a concern   July 19, 2014 — Rated 8 out of 10 by J.H. Zerorez Los Angeles
What could we do to improve?

my technician was VERY NICE and professional

Report a concern   July 19, 2014 — Rated 3 out of 10 by S.L. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Price changes every time I make an appt.
Different technicians will do different parts of the house. One will do one room and the other will say the room is too big and want to charge more.
Need consistency.
Grumpy technicians.

Report a concern   July 19, 2014 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

That you do an excellent job of cleaning carpets, tile floor and grout

Report a concern   July 19, 2014 — Rated 10 out of 10 by Barbara Kavelin Zerorez Los Angeles
What do you like about our products and services?

Very nice service men, carpet stays cleaner way longer.

Report a concern   July 19, 2014 — Rated 8 out of 10 by G.W. Zerorez Los Angeles
What could we do to improve?

Reduce cost

Report a concern   July 19, 2014 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

Great service by Robert like the way it turns out..

Report a concern   July 19, 2014 — Rated 6 out of 10 by L.W. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I have used zero Rez many time but this time I was disappointed. He did not do as good of a job.

Report a concern   July 19, 2014 — Rated 10 out of 10 by B.A. Zerorez Los Angeles
What do you like about our products and services?

Spots don't come back ever!!!!! No soap used to clean. The carpet stays clean.

Report a concern   July 19, 2014 — Rated 10 out of 10 by P.S. Zerorez Los Angeles
What do you like about our products and services?

Friendly knowledgeable employees. Excellent workmanship! Quick and efficient?

Report a concern   July 19, 2014 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

Gil was very thorough and professional. He did a great job!

Report a concern   July 18, 2014 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

clean, no residue. Larry was very nice, and polite!

Report a concern   July 18, 2014 — Rated 9 out of 10 by K.D. Zerorez Los Angeles
What do you like about our products and services?

I liked the smell of oranges before the cleaning.

Report a concern   July 18, 2014 — Rated 10 out of 10 by T.S. Zerorez Los Angeles
What do you like about our products and services?

Awesome Service, People that come to our homes are great,

Report a concern   July 18, 2014 — Rated 10 out of 10 by Jennifer Ford Zerorez Los Angeles
What do you like about our products and services?

it works and keeps my carpets cleaner longer - professional service included!

Report a concern   July 18, 2014 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

The customer service is exceptional. The feel of the carpet after it dried.

Report a concern   July 18, 2014 — Rated 10 out of 10 by Danny Sneed Zerorez Los Angeles
What do you like about our products and services?

Good customer service and excellent work by your technician.

Report a concern   July 18, 2014 — Rated 10 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

No chemicals, beautifully cleaned carpets and Livingston, our tech is very prompt, courteous, and very respectful of our home. This is the second time we have used Zerorez and we couldn't be happier!

Report a concern   July 18, 2014 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

Your representative, MARCEL is so AMAZING, my carpet looks like New and my light gray porcelain tiles look like
the day they were installed!!! No one is as good as Marcel, simply the best carpet cleaning ever!!!!

Report a concern   July 18, 2014 — Rated 10 out of 10 by Carolyn Dick Zerorez Los Angeles
What do you like about our products and services?

Technician was knowledgeable and courteous and our carpets look like New!!!!

Report a concern   July 18, 2014 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Prompt, thorough and very nice technician. Call center was also very helpful and friendly.


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