Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34674 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 24, 2015 — Rated 10 out of 10 by J.B.B. Zerorez Los Angeles
What do you like about our products and services?

Very satisfied.
Report a concern   January 24, 2015 — Rated 10 out of 10 by Carole Ulnick Zerorez Los Angeles
What do you like about our products and services?

Keith did a very thorough job and got rid of the odor in my house. He was very pleasant andhelpful.
Report a concern   January 23, 2015 — Rated 10 out of 10 by E.G. Zerorez Los Angeles
What do you like about our products and services?

My carpeting always looks brand new after Zerorez. The technicians have always been professional, friendly, easy to understand,and work with me to clean needed areas, rather than an entire room or two, at the promotional price.
Report a concern   January 23, 2015 — Rated 9 out of 10 by T.S. Zerorez Los Angeles
What do you like about our products and services?

Very little odor. This is a huge plus to someone who does not tolerate fragrances well.
Also, Michael, the tech, was professional.
This is the first time I have used Zero res. The proof will be in how well the cleaning job holds up. With Last name removed Steamer the cleaning job typically looks good for about 6 months before the same stains start to show again.
We'll see how the Zero res. treatment holds up.
After that time, if all goes well, I will be glad to allow you to use my name for promotional purposes.
Report a concern   January 23, 2015 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

Great people great service now that's a big plus!
Report a concern   January 23, 2015 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Your operators are friendly and efficient
Report a concern   January 23, 2015 — Rated 10 out of 10 by S.E. Zerorez Los Angeles
What do you like about our products and services?

No detergent.
Report a concern   January 23, 2015 — Rated 10 out of 10 by Janet Larsen Zerorez Los Angeles
What do you like about our products and services?

Good job carpet very clean. Guys were super!
Report a concern   January 23, 2015 — Rated 8 out of 10 by R.B. Zerorez Los Angeles
What could we do to improve?

Your tech Robert has done the best he can but we still have a crummy looking carpet. Don't think there's any hope for it but not Zerorez's nor Robert fault.
Report a concern   January 23, 2015 — Rated 10 out of 10 by P.T.B. Zerorez Los Angeles
What do you like about our products and services?

Fast easy appointment. Reliable, Courteous, Through. Great results.
Report a concern   January 23, 2015 — Rated 10 out of 10 by N.A.A. Zerorez Los Angeles
What do you like about our products and services?

Quick and on time. No smell or residue left on carpet.
Report a concern   January 23, 2015 — Rated 9 out of 10 by Kevin Wentworth Zerorez Los Angeles
What do you like about our products and services?

I like that you use water; your service rep was kind and made sure the job was done to satisfaction; and I thought the price was reasonable. The appointment was set very quickly, and the rep called with his ETA. I would highly recommend this company to every one I know. In fact I already have.
Report a concern   January 23, 2015 — Rated 10 out of 10 by S.J.B. Zerorez Los Angeles
What do you like about our products and services?

Works
Report a concern   January 23, 2015 — Rated 9 out of 10 by K.B. Zerorez Los Angeles
What do you like about our products and services?

on time good workers clean carpets and tile floors
Report a concern   January 23, 2015 — Rated 10 out of 10 by Gail Scott Zerorez Los Angeles
What do you like about our products and services?

Product - Like the idea of a product that is not harmful to the environment. I have been a proponent of such products since the early 60's. Too bad more companies aren't in tune with our environment.
Services - Livingstone was my guy. He was great, friendly, did a thorough job - carpet looks brand new. Thank you
Report a concern   January 23, 2015 — Rated 10 out of 10 by C.K. Zerorez Los Angeles
What do you like about our products and services?

Great service and great staff.
Report a concern   January 22, 2015 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

I like the product and how my carpet stands up after it's dry. The techs are always hard working and professional and I feel like they work hard to get good results.
Report a concern   January 22, 2015 — Rated 10 out of 10 by Darlene King Zerorez Los Angeles
What do you like about our products and services?

My carpet looks clean and bright. My service man said they may need to clean once more to make sure stains are completely gone. The stains are residue left from using resolve carpet spray. Glad he informed me.
Report a concern   January 22, 2015 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Matt was very thorough and worked hard to make sure my couch and love seat were cleaned properly. He also was professional, friendly and conscientious.

The drying process took a little more time than I expected, however they look good and I am satisfied with the job. Thank you.
Report a concern   January 22, 2015 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

The young man, Daniel Haire, cleaned our carpet and made it look like new :)
He took his time, making us feel that he really cared. One of the rooms, our son's, was pretty bad and we were amazed when it came out clean, and looked like new!! We are so happy with the results and that the product is natural and leaves no residue. It dried quickly with a couple of fans. We love Zerorez. Thank you!!
Report a concern   January 22, 2015 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

THE SERVICE IS WONDERFULL.SAL ONCE AGAIN WAS IN AND OUT IN A TIMELY MATTER, MOVED WHAT EVER NEEDED TO BE MOVED AND THE PLACE LOOKS GREAT. I HAVE USED SAL BEFORE AND I WILL USE HIM AGAIN HE IS ALSO VERY NICE TO WORK WITH.
Report a concern   January 22, 2015 — Rated 8 out of 10 by S.F. Zerorez Los Angeles
What could we do to improve?

Our cleaning rep was very nice & did an adequate job, but didn't move a couple of chairs or get under our bed very well...next time I will follow him into each room & point out some areas of concern...the stairs are better than they were...maybe as good as they can get, but not great. I do appreciate his work & do not want him in any trouble, just perhaps a little more diligent.
Report a concern   January 22, 2015 — Rated 10 out of 10 by B.H. Zerorez Los Angeles
What do you like about our products and services?

Polite, knowledgable on time.
Report a concern   January 22, 2015 — Rated 5 out of 10 by R.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Still have a strong urine smell in living room. For the price of what we paid that should have been eliminated.
Report a concern   January 22, 2015 — Rated 10 out of 10 by Phoebe Lambeth Zerorez Los Angeles
What do you like about our products and services?

Your products work beautifully and if all your employees are like Sal your company is in great shape!
Report a concern   January 22, 2015 — Rated 10 out of 10 by K.G. Zerorez Los Angeles
What do you like about our products and services?

Safe for my kids to be around, dries quickly. Very efficient!
Report a concern   January 21, 2015 — Rated 10 out of 10 by R.K. Zerorez Los Angeles
What do you like about our products and services?

Ontime, professional, do a quality cleaning. When I am home to meet the technicians they always represent the company well.
Report a concern   January 21, 2015 — Rated 9 out of 10 by K.L. Zerorez Los Angeles
What do you like about our products and services?

on time and good results
Report a concern   January 21, 2015 — Rated 10 out of 10 by D.A. Zerorez Los Angeles
What do you like about our products and services?

Non-toxic/Pet Safe.
Also the technician was very detailed oriented and considerate.
Report a concern   January 21, 2015 — Rated 10 out of 10 by N.R. Zerorez Los Angeles
What do you like about our products and services?

Gill, a very competent and professional person, did a great job. He was really friendly too!
Our sofa and loveseat look new!
Thank you.

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