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based on 34674 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The attendant was very thorough. I like that he took the time to go over individual problem areas of the carpet. He did not rush or do a sloppy job so I would definitely recommend and would like the same person to come out for a future cleaning.
I love the hard effort of work displayed by all your employees and the end results show!
Clone your technician
He was very professional and a joy to deal with.
Normally I ignore surveys but I am so impressed
by your tech I felt I had to say something.
I would hire that man away from you if he could
repair refrigeration
It's very nice,it's clean and I am impressed
Zerorez uses o soap, carpets stay cleaner longer, no soapy smell and residue.
spots go away. No chemicals used.
Very pleased and have recommended you to a friend already.
Zerorez technicians really know about the intelligent care and cleaning of carpet and flooring.
Too expensive
Like the natural products and professional people.
The quality was very high and the person who came here was very professional, helpful and nice
pet friendly, non toxid
I like that my carpets don't have a soap residue and they stay clean much longer as a result.
I also like that the products are green and safe.
No chemicals, quick and clean.
Friendly customer service and non-harsh cleaners.
Gil was prompt, polite and accepted a coupon that I had.
My one disappointment was the price for the exact same area was $299.00 that amount reflected my $35.00 coupon. When they were here 6 mos ago the price was $284.00 with no coupon. That's a pretty hefty jump in 6 mos time. $334 vs. $284 right?
The cleaning came out better than I thought. Was very impressed! Would use you again in a heartbeat.
I already recommended Zerorez to friends. The person spent a good amount of time 2 hours on my bedroom cleaning out the dirt. Also he didn't charge extra for hallway and walk in closet like the other cleaners did.
The carpeting was quite wet, I though the process would be dryer, too expensive.
Best we have ever had.
We were pleased that your organization came back out to redo our carpets. We definitely saw a difference this time around when you redid our carpets. The carpets were damp or wet like last time. We are glad that your organization took the time this time around to redo our carpets. We would of hoped that is how it was done the first time around as we had our son's 3rd birthday party on that Saturday and had to move furniture that day. We are appreciative though that your organization did come out again, to redo yet we had to move our furniture again in order for this to be done correctly. We do realize that you are offering a $75 credit for our next cleaning & may consider redoing some of our staircase & hallway and another room in our home in the future. The only unfortunate & disappointment was having to move our furniture twice & the carpets not being cleaned for the birthday party (again, that is why we scheduled accordingly) :( Thank you again, Marion
The carpets came out great, but we need to see if they hold up.
Polite, knowledgeable technician who showed up on time. Expertly cleaned my carpet. It looks like new.
Carpet feels great, no crusty residue.
Prompt on time service and the uniform technicians.
The carpet was very clean,better than last time.
Your representative was curteous and efficient, and my carpeting looks wonderful.
The technician does what he says. My carpet is both clean AND soft after he leaves😊
technicians do a great job. the dirt spots don't come back.
Brett was very courteous and friendly. My only complaint is the amount I was charged for cleaning the floor. After he was done, i looked at the area which he measured as over 300 sq feet but it does not appear he subtracted for the areas he did not do like where there was an island or a narrow hallway. I feel the charge should have been less. Also, i could not tell the tile was sealed. Maybe it was and i dont know what to look for but it didnt look any different.