Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34674 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 1, 2015 — Rated 10 out of 10 by Michelle Hesse Zerorez Los Angeles
What do you like about our products and services?

Polite, wonderful service techitians, wonderfully clean, no residue, I will never use another company again.
Report a concern   February 1, 2015 — Rated 10 out of 10 by S.T.C. Zerorez Los Angeles
What do you like about our products and services?

Quality service and your process keeps the carpet cleaner then the other guys. Always impressed with the technicians, great customer service and Robert was no exception. We have been using you guys for years now. Thank you.
Report a concern   February 1, 2015 — Rated 10 out of 10 by L.T. Zerorez Los Angeles
What do you like about our products and services?

Cleaning process.
Report a concern   February 1, 2015 — Rated 10 out of 10 by H.D. Zerorez Los Angeles
What do you like about our products and services?

Technician was friendly, efficient, and careful in my house not to track in mud or damage walls with hoses....
Was able to get appointment quickly.
Carpets look great
Report a concern   February 1, 2015 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

Excellent cleaning and superb customer service
Report a concern   February 1, 2015 — Rated 10 out of 10 by Loreli Bischoff Zerorez Los Angeles
What do you like about our products and services?

Your tech, Robert, was very nice and professional. He did a great job! I love Zerorez because my carpet feels so soft, clean and fluffy and looks great too!
Report a concern   February 1, 2015 — Rated 4 out of 10 by S.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

After you cleaned our carpets on Friday, we now have a large spot or stain (about 20" x 30") as you enter our living room and it is still quite wet. We did not have a spot on that part of the carpet prior to the carpet cleaning.

We have found the carpet cleaning to be dependent on the person doing the cleaning. The first time, our carpets were clean and fresh. The second time they were OK except a few of the spots were still visible. This time the carpets appear to be clean but we have the large "spot".
Report a concern   January 31, 2015 — Rated 10 out of 10 by M.C.G. Zerorez Los Angeles
What do you like about our products and services?

Very efficient. Quickly clean without residual chemical
Odors. Excellent service people.
Report a concern   January 31, 2015 — Rated 10 out of 10 by Beckie Holmes Zerorez Los Angeles
What do you like about our products and services?

Hands down, the best carpet and tile floor cleaning service we've ever used! Technicians are always professional and do a great job.
Report a concern   January 31, 2015 — Rated 10 out of 10 by B.M. Zerorez Los Angeles
What do you like about our products and services?

clean
Report a concern   January 31, 2015 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

Dennis us reliable & prompt!
Good job too!!
Report a concern   January 31, 2015 — Rated 10 out of 10 by Peggy/Chet Roher Zerorez Los Angeles
What do you like about our products and services?

We are very pleased with the outcome of our carpet and runner rugs. However, when I discussed pricing with the telephone rep she indicated that our area rugs are much harder to do and require a lot more work so, that is why your cost is so high. Because of that I only selected two of my runner rugs to be cleaned. I had to forego 4 of my rugs. When your worker did our runner rugs it took him ABSOLUTELY no time at all to clean them. So, this is the only thing that will prevent me from using you in the future.
Report a concern   January 31, 2015 — Rated 10 out of 10 by J.W. Zerorez Los Angeles
What do you like about our products and services?

On time, quick, and absolutely the best carpet cleaning I have ever had. Our technician, Gil Rogers, is the best. My carpets haven't looked this good in years!
Report a concern   January 31, 2015 — Rated 10 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

Great communication, on time and did a great job.
Report a concern   January 31, 2015 — Rated 8 out of 10 by C.A. Zerorez Los Angeles
What could we do to improve?

The price was higher than I had hoped for.
Report a concern   January 30, 2015 — Rated 10 out of 10 by Elizabeth Tabb Zerorez Los Angeles
What do you like about our products and services?

Carpets stay cleaner longer. My carpets are 11 yrs old and look like new. Tech tgat was here was friendly and polite. It just always seems it's more bang for your buck with this company!
Report a concern   January 30, 2015 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Rugs are clean - employee nice-
Report a concern   January 30, 2015 — Rated 9 out of 10 by R.K. Zerorez Los Angeles
What do you like about our products and services?

My carpets were much cleaner than I expected. The technician was very professional throughout the visit.
Report a concern   January 30, 2015 — Rated 8 out of 10 by C.C. Zerorez Los Angeles
What could we do to improve?

Prices are higher than other services, even with the special
Report a concern   January 30, 2015 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

I am very pleased with the carpet cleaning. The carpets looked great and the service technicians have always been very professional. I recently took advantage of your offer to clean floor tile and grout. Unfortunately, the results were not what I expected. The grout does look better, but not great; and when the floor dried, there were watermarks left on the tiles. The grout in the bathroom, on the other hand, does not look good at all. I will most likely use your service for carpet cleaning in the future, but I seriously doubt that I would use or recommend the tile/grout cleaning.
Report a concern   January 30, 2015 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

Polite technicians, on-time, good results.
Report a concern   January 30, 2015 — Rated 9 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

I have used Zerorez in my home in Long Beach Calif for many years, with mixed results. The cleaning process is fine, but on several occasions the technicians were careless and seemed in a hurry to be done with the job. My most recent experience with Rashad at my parent's home in Woodland Hills was excellent. It was Rashad which made the difference. He was efficient, thorough and very pleasant.
Report a concern   January 30, 2015 — Rated 10 out of 10 by M.P. Zerorez Los Angeles
What do you like about our products and services?

I love the cleaning solution kit for cleaning my floors, counters etc. I had my shower, floors and carpet cleaned.I had good service and good results
Report a concern   January 30, 2015 — Rated 10 out of 10 by A.A. Zerorez Los Angeles
What do you like about our products and services?

Every thing was very well done. The carpet looked new.
Report a concern   January 29, 2015 — Rated 10 out of 10 by H.W. Zerorez Los Angeles
What do you like about our products and services?

Product is excellent. I have almost white carpets on stairs, in hallway,4 bedrooms and living room. All areas get used a lot. My carpets look like new when Zerorez cleans them.
This time I had a couch that my twin grand-sons shot paint balls on it - yellow and green very bright colors. The material was a suede dark brown. I was concerned that it was ruined. It was a medical ! I know Zerorez is an awesome product, but you employee, Keith Almanza was an excellent worker. He worked on those spots and it was truly a miracle. The couch looks like brand new.
Report a concern   January 29, 2015 — Rated 10 out of 10 by A.B. Zerorez Los Angeles
What do you like about our products and services?

The cleaning was amazing. I saw it happen right before my eyes. And the man who did the work (sorry I don't remember his name) couldn't have been more professional or efficient and very nice, too.
Report a concern   January 29, 2015 — Rated 10 out of 10 by H.T. Zerorez Los Angeles
What do you like about our products and services?

Very happy with the service. The young man who came was very professional
And hard working. Please thank him for us.
Report a concern   January 29, 2015 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

Sal did a great job. He was an excellent Zerorez representative.
Report a concern   January 29, 2015 — Rated 10 out of 10 by P.O. Zerorez Los Angeles
What do you like about our products and services?

I like that there is no soap to leave residue in the carpet to collect dirt. And Chris was very polite and helpful.
But please don't use ny name but I will recommend.
Report a concern   January 29, 2015 — Rated 9 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

carpets are clean!

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