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based on 34885 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very knowledgeable service techs.
The original time was changed without any notification. There is two sticky spots in the middle. The guy worked hard,but am worried about spot that is still on carpet . That it will get worse. I have used zero res before and not had a spot left.
The results!
I like the results. I like your technicians. I like that there is no soap residue. There isn't anything I don't like about zerorez.
No sticky residue. Technician Sal was great!
The quality of service is # 1 with us. We always make a special request that Jose do our carpet cleaning because he is professional, efficient, and gets the work done in a timely manner.
There's never a 'chemical smell' after Zerorez has cleaned the rugs, carpets and couches. Everything looks and smells fresh and clean. The service agents are very thorough, and the company is driven to provide great customer satisfaction, even in the unlikely event of the need for a 'do-over'.
Courteous, professional service
Matt did a great job but I several pots that have already come back.
I like that no harsh chemicals are used
I have used your services in the past but my last carpet cleaning I was having a party 2days after and when I moved my sofa noticed the tech never cleaned the carpet under the sofa and loveseat. This has only happened one other time but disappointing and not worth what I spent.
Carpet looks great, no chemical smell. Technician arrived on time, was friendly and efficient and even left booties to keep our shoes off the carpet until it dried.
He did a solid job.
clean, neat, & efficient.
It is very expensive.
I like the chemical and soap free process. My carpets look great now! Thank you!
There are white spots where the technician spot cleaned and his response was not acceptable. I have to replace the carpet in my closet now or just live with the damage.
GREAT CUSTOMER SERVICE!!!! Our technician Livingston was professional, Clean and courteous.. GREAT JOB ZEROREZ!! P.S The carpets came out BEAUTIFUL... Thanks Guys..
Easy to contact, schedule and get an estimate
on time, good recommendations, very courteous
Not sure yet still waiting for a resolution to my problem
The service was great and the final product was perfect!
rug still dirty
offer a discount program if I schedule carpet cleaning every 5 to 6 months
It's still too soon to tell if the cleaning was well done. It's been my experience over the years that many times dirt & grime re-appear after fabrics dry well. But, as of now, the couch cushions look great!
I LOVE the WAY THE STAINS COME UP AND IT DOESN'T TAKE"FOREVER To DRY"
Gill was the one that cleaned my carpets and I CALLED & TOLD THEM HE WAS GOOD.
10 YEARS AGO when I first had you clean my carpets, the OWNER, JEFF cleaned them
Wonderful, swift service. Very pleasant 2-man team. Forgot their names but they were terrific. Rugs and couch look and smell great. Thanks Haines and Cross (Zerorez system) Janie and Chris Ingalls
Courteous on time service.
Clean carpet!
BS"D
The best thing is that the stains--95% of them--come out and stay out. And the last guy who came, Carlos, was very thorough, which I really appreciated.
Carpets came out looking good.
Environmental and pet friendly. Courteous staff and service providers.