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based on 34681 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that there are no chemicals used with your service. I've used your service four times and every technician has been clean and courteous!
I didn't expect my carpet to be so stiff after cleaning--would have been nice to know to expect that. Is it normal? How do I soften it up?
Great Job done by Keith
They are environmentally safe and do not leave a soap residue.
The products works well. There is no awful smell. Associate is polite and does a great job
Zerorez got the dirtiest parts of my carpet very clean and my carpet is creamy white in color. My family used the booties given to us and that evening 85% of the carpet was dry. By morning, 100% dry. I've used Zerorez for 3 yrs. now and recommend them to everyone.
Service was quick and very effective. Carpet dried very quickly. Technician was very knowledgeable and nice.
I like that you show up when you say you will and your people are friendly and couteous. They also do a very good job.We have had your company four times and will certainly have you again.
Michael was prompt, clean and efficient. I could really see the difference in our carpets when he was finished
Cleans graet and your employees have all been great.. Alex was great this time.
The products work and Gil did a great job!
It works.
Cleans well, good drying time, exceptional customer service, good prices
Brian, was my service rep. and did a outstanding job.
The professionalism and quality of your product.
Not one single thing was wrong
My impression with a company merger ........is not much would change, only get better like the advertisement states.
In this case only the customer information was sold, NOTHING is the same as the company I had used the passed two years.
My mistake.
Carpets are super clean! The technician was wonderful. Did a great job! (I think his name was Bryan.) he was very professional and curtious.
Our ZEROREZ technician Brett was prompt, friendly and courteous as he explained to us what he was going to do and approximately how long the process would take. He was very efficient bringing the equipment upstairs to our second story apartment, and did a thorough job in each room. My girlfriend and I were surprised he was able to remove some of the most stubborn stains from high traffic areas like the front entrance, given that we have very light colored, almost white, carpets. Overall, we we're very impressed with the fast professional service experience provided by ZEROREZ and technician Brett Spence, and will definitely be using them in the future. When you need professional, non-toxic cleaning of tile, grout, flooring, stairs, or carpeting, ZEROREZ is the only place to call.
Thanks ZEROREZ, for bringing our carpets back to life just in time for the Holidays!
The employees. Their commitment to service is incredible and is to be commended.
The carpet is never soaked and always comes out nice. We are also very happy with Brett, he does an excellent job and is very professional.
First of all, I liked how professional and friendly Robert, out technician, was during the whole process. He wanted to make sure that we were completely satisfied with his work. I LOVE how clean my carpets and sofa now look, which happens to be much better than other companies we used in the past. I have already told many people about my experience. What initially interested us in choosing Zerorez is the absence of harsh chemicals or residue.
no soap.
The carpet is CLEAN!
I have been using Zerorez for several years now and I am very happy with the way my carpets look and feel when they are done. I believe my carpet has lasted longer because of the way they are cleaned. the servicemen have always been very professional.
Easy to make appt. you work quickly and it always looks good after. Plus there is never any hard selling to try and get me to add on extra services.
Well organized. Punctual.friendly. Good job!
Excellent. Robert was excellent and very professional. Handled the job very maturely for his assumed age. Very impressive.
Thank you for sending out a diligent and hardworking employee. I would recommend you to friends. Thanks
Cleaning is great. My carpets are challenging.
Michael has been out to the house several times and I am always pleased with his work
Very professional yet friendly and helpful technician serviced our house. The carpets look lovely now and we think he did a thorough job. Thank you!