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based on 34681 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your techs always do a great job. They are on time and courteous.
they work!
fast, great job and very friendly and accomodating. My carpets look like new again and they are 25 years old.
I like that they are non toxic
Your staff is professional, friendly and ON TIME; my carpets come out very clean despite grandchildren and pets :)
I liked the automated appointment system and knowing the costs up front. I also liked that the representative that cleaned my carpet didn't pressure me to buy extra things. He offered them but didn't act offended when I didn't buy them.
My carpet looks good even though it is old. I will be calling again.
My carpets looked brand new when finished being cleaned. No chemical smells. Dennis was very professional, on time and took his time and did a fantastic job.
Your representative, Marcel was friendly, did his work efficiency, and did a great job. My carpets look wonderful. I was happy to see that Marcel had heavy cloths to spread on the hardwood floor of one room that lead to the carpeted rooms, thus protecting the floor of that room. Marie V.
The carpets always look great after cleaning and the spots don't come back like they did with our previous carpet cleaner.
I love the clean smell after Zerorez is done cleaning our carpets and/or tile. There is no perfume or soap smell and I feel good knowing I have just had our home flooring cleaned of dirt, dog and cat hair, saliva and spit-up or anything else that may have spilled, in the healthiest way possible. Every tech I have ever had has been super nice and professional and has been on time. They call just before heading over to the house so I can meet them there at the same time and I appreciate being able to do this. They are quick and efficient tp get the job done and get out. I wouldn't use anyone else.
They service agents are courtious, efficient and do an amazing job in cleaning my carpet, every time.
good price, clean rug
Your products always have worked as you advertized. Alex was our tech and he proved to be very polite, thoughtful and above all very professional. I understand his direct report is a gentleman named Larry and I would appreciate it if he were told personally of our experience with Alex.
I have already promoted your company to many senior citizens who live in Laguna Woods.
To all of your staff we wish Happy Holidays.
R Last name removed
The spots never come back.
The carpets come out amazingly clean despite all the dirt my dogs throw at them!
The carpets looked great after and they were not soaking wet for a long time. Our carpets were completely dry in about 2 hours (it was 90 degrees that day though) Also our technicion, Brett Spence was awesome!
The technician was friendly, very through, well versed in all types of carpet care knowledge. My carpet was horrible, much worse than I thought - stains, pet urine, horrible!!! It looks like new!
Our tech warned us that some stains may come back because I had cleaned the rug myself, but we haven't seen any yet.
First time clients...and I am already looking for more stuff to clean!!!!
no chemicals
Darren was very knowledgeable. Left carpet clean & fluffy. Love no chemicals. Will use again.
There is no moldy smell. The carpets look and feel clean. Spots are removed, and it takes 4 or 5 months before they reappear. With other companies, I have had spots still faintly visible and are back agin in a week or two. This is the third time I have used Zerorez. I recommended Zerorez to a friend. She was also pleased with the results.
You have among the most professional, pleasant and lovely people working
on your trucks as ever I've seen. I've had the pleasure of dealing with
three of your men -- maybe four -- and I've been impressed with each one.
Sal is just the latest in the long line of pros you have sent to my house.
It works and the cleaner has always arrived on time.
I have used Zerorez many times, actually won't have anyone else do the carpets in my house. The service is amazing and the results exceed expectations.
The service man was extremely professional, courteous and a delight to work with. We are very satisfied with the quslity of your service. Bob was awesome!
How clean the end result is. I had Rashid (Rashad?). Amazing young man. So professional, so thorough. Last years guy left me in a sea of soppy carpets. Rashad left me with a properly done carpet. All visible stains are gone. House looks great. If you promote him, promise me he will still do my carpets.
WONDERFUL
You're expensive. However, the re-do of my traffic areas left it the cleanest I've seen it from carpet cleaning. Robert worked extra hard.
On time , no soap, professional

Carpets look amazing and your employee Livingston was very friendly and did a job well done. Definely a customer for life.