Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34885 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 29, 2016 — Rated 10 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

Carpets came out better than expected and the service provided was exceptional

Report a concern   March 29, 2016 — Rated 10 out of 10 by R.H. Zerorez Los Angeles
What do you like about our products and services?

No residue, really gets the carpet clean

Report a concern   March 29, 2016 — Rated 10 out of 10 by E.B. Zerorez Los Angeles
What do you like about our products and services?

Cleaned by natural water and heat. No detergents.

Report a concern   March 29, 2016 — Rated 10 out of 10 by W.R. Zerorez Los Angeles
What do you like about our products and services?

Fast Clean Reasonable Cost

Report a concern   March 28, 2016 — Rated 10 out of 10 by Teri Yates Zerorez Los Angeles
What do you like about our products and services?

I appreciate the professionalism of everyone I have ever dealt with in the company, from the receptionists to the actual technicians. Scheduling is very easy; I receive a reminder; the technician calls when on the way and always within the time window I had been given. The cleaning services are very thorough and respectful of my time and my possessions. I always recommend Zerorez to friends and family.

Report a concern   March 28, 2016 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

I like that your cleaning system is a green product. I also appreciate that your technicians work at getting the water removed from the carpets as well. They do an overall good job.

Report a concern   March 28, 2016 — Rated 10 out of 10 by G.S. Zerorez Los Angeles
What do you like about our products and services?

Very clean and the service was excellent

Report a concern   March 28, 2016 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Easy to schedule and our carpets look new again!

Report a concern   March 28, 2016 — Rated 10 out of 10 by Joanne Garrisi Zerorez Los Angeles
What do you like about our products and services?

The carpet comes out spotless & stays clean longer. Technician friendly & professional (Robert)

Report a concern   March 28, 2016 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

I appreciate the professionalism from the staff and technicians. It's always a pleasure!

Report a concern   March 28, 2016 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

Excellent service tech, Dennis

Report a concern   March 27, 2016 — Rated 0 out of 10 by I.I. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The carpet looks exactly the same and if not worse in certain spots. We were very disappointed. We thought our carpet would be clean, and most stains dealt with and that was not the case. Paying what we paid we expected what we were guaranteed . We will not be using Zerorex again and will recommend to our friends not to use it.

Report a concern   March 27, 2016 — Rated 10 out of 10 by R.J. Zerorez Los Angeles
What do you like about our products and services?

NICE. CARPET LOOKS GREAT.

Report a concern   March 27, 2016 — Rated 10 out of 10 by Chris Ruh Zerorez Los Angeles
What do you like about our products and services?

The fact that you don't use chemicals, the prices are reasonable, and the technicians are professional / honest.

Report a concern   March 26, 2016 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

You removed spots/stains that others could not.

Report a concern   March 26, 2016 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Jose was prompt and explained the process very well. I told him that I have two kitties that will be in hiding and probable very scared. He made sure that the door wasn't so wide and it would be safe. My carpet is sooo clean and it dried in about three hours. This was my first time using zerorez and I won't use anyone else from now on. Jose was very efficient and made it a wonderful experience!

Report a concern   March 26, 2016 — Rated 10 out of 10 by M.K. Zerorez Los Angeles
What do you like about our products and services?

Straightforward. Gave good advice on carpet and floor care.

Report a concern   March 26, 2016 — Rated 9 out of 10 by F.D. Zerorez Los Angeles
What do you like about our products and services?

Quality product but somewhat pricey.

Report a concern   March 26, 2016 — Rated 10 out of 10 by Y.W. Zerorez Los Angeles
What do you like about our products and services?

Cleans my carpets very good. I like that Livingston will
fit me in at the end of his day if I need a quick clean

Report a concern   March 26, 2016 — Rated 10 out of 10 by A.W. Zerorez Los Angeles
What do you like about our products and services?

Brian did a great job in explaining what he needed to do and left the carpet in great condition after.

Report a concern   March 25, 2016 — Rated 10 out of 10 by Kay Chresaidos Zerorez Los Angeles
What do you like about our products and services?

Well informed, courteous, he did a wonderful job on my pet stained carpet. I will only use zerorez from now on.

Report a concern   March 25, 2016 — Rated 10 out of 10 by Linda Nies Zerorez Los Angeles
What do you like about our products and services?

We have been using your services for years. It is definitely the best way to clean carpets...stains do not reappear. We have had the same service man for the last couple of times and he is courteous and does a very professional job.

Report a concern   March 25, 2016 — Rated 10 out of 10 by John T. Stone Zerorez Los Angeles
What do you like about our products and services?

always on time doing the best under adverse situations

Report a concern   March 25, 2016 — Rated 2 out of 10 by P.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Although the carpets were cleaned very well, I feel that the price Zerorez charged this time was outrageous for the task. My husband, who is very ill, handled the payment and was not told of extra charges for pet urine ahead of time. He feels as though he was taken advantage of.

Report a concern   March 25, 2016 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

Very pleased. Old stains out!! tech Brian was very nice.

Report a concern   March 25, 2016 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

Dennis Smith was fabulous, very professional and did an excellent job. Based on his performance, I would recommend HIM. Based on the performance of the office staff and scheduling personnel, I would say DO NOT use Zerorez. People in the call center were were unprofessional, not very bright, unable to track a conversation and provide responsive answers, and each successive person was clueless as to what the prior person had said. It was a very frustrating experience -- a MAJOR customer service overhaul is needed.

Report a concern   March 24, 2016 — Rated 9 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

They smell wonderful, and you take the dirt out. Only thing different from the company I used before, it took much longer for my carpet to dry.

Report a concern   March 24, 2016 — Rated 10 out of 10 by D.J. Zerorez Los Angeles
What do you like about our products and services?

Quick and clean. fast drying.

Report a concern   March 24, 2016 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

The carpets look like new-the horrible coffee stain is gone and Jose was very professional!

Report a concern   March 24, 2016 — Rated 9 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

Professional friendly service


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