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based on 34885 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Was dissapointed that light furniture was not moved and carpet underneath not cleaned. All previous vendors have always moved the lighter furniture, cleaned and then put the furniture up on styrofoam pads until the carpet dried.
Paid to have a deodorizer put in certain areas and the odor we were trying to remove/mask is even stronger.
Technician was great....very professional.
Don't know if I would use Zerorez again just due to the fact that not all areas that normally would be cleaned were cleaned and the fact that the pet urine areas that did not smell previously now smell.
Cleans without the soapy residue.
Great professional quality service & loved the result with no shampoo or chemicals.
The technician did an excellent job, very accommodating.
The idea that it's clean without soap.
My carpet is always amazing. Dennis is professional and courteous and an expert at what he does.
I liked that you were able to clean my carpets with out using any soap or harsh chemicals. The gentleman you sent out was great! Very courteous and informative explaining what he was doing as he cleaned.
First rate always.
This time we were supposed to get a call between 12 and 2 but were surprised that we got a call at 11:40
Technicians are always friendly, conscientious, and hard working (Sal was great!). Process is clean, dependable and exactly what I want every time.
You arrive on time,get right to work,answer any questions, get the job done &your on your way.
Well done job
Carpet is sparkling clean when I thought it was beyond repair. Even high traffic areas look new! Hoping they'll stay that way.
Carpet cleaning
Friendly, on time service, and the fact that no harsh chemicals are used.
Professional
Carpet dries quickly
No soapy residue
Very nice and hard working service man.
Carpets look great. Your technician was very professional and did a great job. Will use you again.
love the way my carpet looks after a viait. Very professional techs
Onsite arrival and professional staff.
Quick response and excellent customer service. Thank you!
Your employee, Alex, was awesome. Very knowledgeable and really nice.
Have had your service for years; your techs are always very professional. My last tech Darnel was exceptional.
Carpet cleans well and dries quickly!
Robert did an excellent and thorough job and he made sure the carpet was well ventilated with air blowers to help dry it quicker. Plus he did an extra, last minute add-on service cleaning and resealing our stone tile floors without hurrying to get it done, even though it took another hour and a half or so of his long day. We want him to do our next service job, and hope he might consider going out of his usual service area!
technician was very professional and knowledgeable. Been a long time since any cleaning, but first time I had seen the corner guards used to protect moldings. nice touch
It works.
Service is professional and well done.
Alex Roldan did an excellent, professional job. I like your product and results.
Alex Roldan was extremely professional and my carpet came out very nice and especially the Rug that he had to work on so much to get the urine odor out of it. I also had him do my wood floors which looked amazing.
Your technician, Michael, was excellent! He was professional and thorough! All of the spots in my carpet are gone!! Thank you Michael!! I will be calling to have you come again!!!