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based on 34885 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service and results! Love when you run special price promotions.
On time and Alex was very professional!
Very professional, knowledgeable, polite. Arrived in time. After the job was done carpet was spotless. Thank you very much.
Very curious.
Everything!
Professional service, from employee's to the finished product, great results. Our carpets look better today then when they were laid 3 years ago. So good that were having your tech come back to clean the ceramic tile next week.
Professional service and no harmful chemicals
it is great
No soap, cleans great, drys quickly
The technician was knowledgeable, timely, friendly and took his job seriously. And, of course, my carpets looked great!
The product was great, there was no lingering smell, residue or chemicals and best of all the carpet is clean. Some of the stains I didn't expect to come out but they did.
Also Robert Keith was very professional, informative about the product and procedure, and cared about the job he was doing. I feel very comfortable recommending this service to anyone and we will use from now on. Thank you.
Very friendly technician, good communication and thorough job
Livingston was very professional took extra time working on the few pet stains
We had ...
We was exceptional and would definitely as for him to come in our home again
The whole family loved him including our two Sm dogs 🐕🐕
Very please. Right on time for the appointment and very professional.
I have already been spreading the word about Zerorez and your services. Your rep was professional, upbeat, very friendly and extremely thorough. I got the sense he cares about his customers and providing top quality work was his first priority. I've had other companies come in with less than stellar results.
Friendly, efficient service, good results.
We appreciated the quick response time for scheduling and personable and professional service. Thanks!
The rugs were delivered yesterday and after unpacking all the small rugs I noticed the same utine odor that I had them treated for but instead of one rug smelling all three smell now! I will be speaking to Eric to see what happened
At this point I am very unhappy. What if any final checks are there at Zerorez? First name removed
Excellent follow-through and customer service.
They did what they said, did a great job, and the price was reasonable. Didn't try to up-sell me.
We thought it was time to purchase new carpets, but Robert Keith was able to make them look almost new..
you charge too much for protect spray,
The technician was great, was on time and started immediately, he was thorough
Friendly and helpful employees, excellent cleaning, drys quickly.
The technician was very friendly, called ahead to let me know when to expect him, explained what he was doing, moved the furniture, and picked up after himself.
The products smell very good and don't leave a sticky residue.
No chemicals. Great service b
The tech was late in arriving and only called to notify us of his late arrival ten minutes prior to his scheduled arrival time. My wife and I made arrangements to be home from work early to accommodate the tech. Would have been nice to save those vacation hours.
In addition, the tech lost control of a hose during his visit, which sent it flying down the stairwell and damaged our wall. We did receive a call from his boss, but have yet to hear about any repairs that will be made.
The best our carpet and tile have looked in a long time. And it dries fast!
non toxic, not harmful to carpets
Friendly, professional, knowledgeable staff and proven method

Simply put, you guys get the job done - more than any other company I've used. Your technicians really care about doing a good job, too.