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based on 34886 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Both your product and your service are excellent. And, we are so happy that Robert was able to dye our carpet where it got bleached. He did a fantastic job!
You have an excellent process and very capable people to implement it.
Great rep. However, it was not noted that we wanted a spot remover which I was told we would receive. Please send it to me. Thanks,
The tech was excellent!
Problem=I was charged $50.00 for the fourth bedroom when it was supposed to be included in the $199.00. The technician would not clean it unless I paid an additional $50.00. Please respond.
I like you service man that comes to my house. This is the second time
and he is great.
Thank you
My carpets always look and smell great. The gentleman that comes and does are carpet is friendly explains everything asked if we have any question when he is done explaining.
The other thing I like most of all he makes sure we are happy with everything he has done before leaving.
I will recommend and continue to use them.
Thank You for your hard work
Helen
The technician was very friendly and I liked the notifications saying he was on his way. I also like the fact that there is no residue on the carpets to attract dirt.
I was very please with the results, particularly how my old sectional sofa looks, so bright and like new. Also the tiled floor grout looks like its original color. There was no smell from the product used. My technician, Rashad was very professional and discussed with me each room he was going to clean before starting.
it was great
The technician Jeff was very prompt, nice, professional, fast. He did a great job. Called ahead of time and was there when he said and within the time given.
Very professional and answered my questions. He also explained what he was going to do. All was clean when I returned.
I have heard your commercials on Radio 710.
Very quick and easy. Technician was great and made sure the carpets were very clean.
My 100% wool carpeting cannot tolerate anything but steam cleaning. I have had 3 Zero Rez technicians to my house over the years and they all have been wonderful. My only issue is that I have a very small house and pay for one bedroom, one stairway and one small landing. I can never benefit from any promotional sales because of the stairs. I pay more than a 3,550 sq. ft. home would pay for 3 areas.
Green. No chemicals. Little water used so carpet dries fast.
I don't believe you are qualified to handle stone or marble. My kitchen floor could have used more cleaning. Spots were missed and residue was left on bath floor.
Detergent free cleaning. Shorter dry time compared to other methods.
Excellent service!! We recommend your services to every one.
Brian did a fantastic job! Thanks!!
There was no mess, Brett was very accommodating and worked very hard. The floors and carpets looked wonderful and the whole house is much fresher and clean.
Always on time. Very professional. Excellent service.
Thank you so much. This is our second time using your Company.The Carpet technician is always curious. If we have any questions he take time to answer is. I will referral your company. You make my carpet look new again.
Thank You,
Mr & Mrs Richard Garcia .
We have had our carpets cleaned several times by Zerorez and each time has been great. The carpets feel brand new. Robert Keith has been the technician that has cleaned our carpets each time. He is knowledgeable and thorough. I have recommended Zerorez to all of my friends and coworkers.
Friendly service and a very clean carpet.
Service provider was on time and the carpet looks great!
Carpets were cleaned better than the service I had been using for the past 20 years and seemed to remain cleaner longer.
No"up selling"as per my request except for offering the protectant at the end which I idid not feel was necessary.
The gentleman that did the cleaning was courteous, diligent and showed pride in his work.
To start with Customer Service is professional and kind. Robert your technician is incredible and I highly recommend him. I would use no other!!
Speed, courtesy, results.
I have contracted with Zerorez for over 9 years now for all of my cleaning requirements. I started working with them for the obvious carpet needs but soon realized that they do hard floor / ceramic tile surfaces, upholstery and leather restoration. Their staff is incredible! They are professional, courteous and knowledgeable. I would never use anyone but Zerorez and I always recommend to everyone I know. Thank you for being the company that you say you are. You're the best!!!

Our technician was very good. Carpets and upholstery looked great. He communicated his arrival time, and he was very prompt and efficient.