- Phone: (949) 387-2222
- Visit Website
based on 34886 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet is the super cheap apartment carpeting and is at least 15 yrs old (and a very light color).
It has wrinkles and is now getting bald spots. It had a terrible smell from someone that attempted to clean the carpet but had left so much detergent and water in it that it still wasn't completely dry a week later when your technician came.
Even in it's terrible condition, the carpet is cleaner than when we moved in 12 yrs ago. The smell is gone. I am REALLY happy with your services!!!
Cleaner doesn't leave a residue
We loved Keith
He did a great job/ very knowledgable
Great technicians and awesome job on the carpets!!!
Daniel was fantastic! Very courteous and did a great job. We have already told our neighbors how satisfied we are.
Thank you!
No chemicals
Always friendly, great service, clean rugs!
The young man who has serviced us 2-3 times, is very pleasant and does the BEST job! Thanks!
The rep was awesome! He was polite, thorough, and knowledgeable. Thank you!
Compared to other carpet cleaning services in the past whom have left our carpet soggy upoon departure, ZEROREZ has minimal dampness and our carpet is usually completly dry withiin 3 hours after service.
You do a great job with cleaning the carpets and are very professional. The entire process was very smooth!
Tech was very professional. I had scheduled for carpets and hardwood floors but the tech looked at the hardwood and felt the cleaning/buffing would not improve the look and what we were currently doing was a similar process. We decided on only doing the carpet.
The representative was on time, he did a good job and provided the service agreed to for the agreed to price
I will use your company again and I will recommend to my friends
Prompt, professional service. The tech, Robert was very efficient and worked very hard to restore the carpet. I will refer Zerorez to friends and family. Very pleased with the service.
The service tech was very good, he did a great job, and we like the zerorez process.
The best I've ever had.
Our tech arrived in time, we received a call prior to arrival to let us know how far away he was which helped us manage our time. Carpets looked great after cleaning!
Prompt, professional, efficient and good results!
I like that the produces are chemical-free yet this is easiest the best cleaning I ever had. The service was super nice and informative. The technician answered all my questions and I was comfortable with the cleaning process. I definitely recommend them to all my friends and family.
Your carpet cleaning really does an excellent job!
While the service was excellent, I do have one problem. We had a stain in the entry way that I believed were due to dog urine. So I requested a treatment for that. When the gentleman was done, the carpet looked perfect. But the very next day, as the carpet dried, the stain returned roughly half as bad as they were, but still unsightly. The technician mentioned that in order for Zerorez to guarantee urine spots, it would cost, I think he said $60 per spot. I wish I would have requested this, as the cleaning simply didn't last. I still may call for the enhanced cleaning. In fact the spot is by the edge of the carpet. My phone is Phone number removed. Name is Name removed.
WHAT I LIKE ABOUT THE PRODUCT IS YOU DONT USE ANY SOAP
Robert did a great job as usual. We have had other technicians in the past who were good, but since we got Robert several years ago, we always request him to do our annual rug cleaning.
I believe Keith does the best work. I always ask for him and I would refer my friends ask for him as well.
Excellent service and quality
Robert did an excellent job. My carpet looks like new!
Better pricing. No water treatment charge.
Tech was friendly, professional and knowledgeable. Cleaning job was outstanding. Thank you!
Great service, techs do a great job
Your tech did s fantastic job removing all the carpet stains and working tirelessly to meet my requests to reach as far as possible under unloveable furniture. He was timely and courteous. Thanks Zerorez!

The technician explained everything that he was doing. He did a very good job cleaning my carpets, rugs and furniture.