Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34685 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 15, 2016 — Rated 10 out of 10 by A.R. Zerorez Los Angeles
What do you like about our products and services?

Technician was courteous and professional

Report a concern   July 15, 2016 — Rated 10 out of 10 by Roger Lunceford Zerorez Los Angeles
What do you like about our products and services?

Very clean & fast drying

Report a concern   July 15, 2016 — Rated 10 out of 10 by A.H. Zerorez Los Angeles
What do you like about our products and services?

Always professional, on time, courteous and work until the carpets are spotless. Carpets look new when cleaned and don't have any cleaning residue.

Report a concern   July 15, 2016 — Rated 10 out of 10 by K.G. Zerorez Los Angeles
What do you like about our products and services?

Clean and the technician Sal, was amazingly polite and very good results! My carpet looks new again

Report a concern   July 15, 2016 — Rated 10 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

I have older carpeting in the home I rent. I only get them cleaned once a year. They are pretty dirty. Always come out cleaner than expected and the staff are always professional and courteous.

Report a concern   July 15, 2016 — Rated 10 out of 10 by Steve Hoff Zerorez Los Angeles
What do you like about our products and services?

The communication was very good, but the carpet looks excellent.

Report a concern   July 15, 2016 — Rated 5 out of 10 by L.W. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Too expensive

Report a concern   July 15, 2016 — Rated 10 out of 10 by K.J.S. Zerorez Los Angeles
What do you like about our products and services?

It's natural and it works. Lasts longer than other companies.

Report a concern   July 15, 2016 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

On time knowledgeable thorough
ů5

Report a concern   July 15, 2016 — Rated 10 out of 10 by T.V. Zerorez Los Angeles
What do you like about our products and services?

Very professional, respectful, and courteous technician. I didn't feel I had to watch his every move. Good attitude. Good work. Will recommend to all who need work done.

Report a concern   July 15, 2016 — Rated 10 out of 10 by David Mannen Zerorez Los Angeles
What do you like about our products and services?

No chemicals, on time, and professional employees. It was a great experience and our carpets / brick entry way look amazing. Jason was very knowledgable and gave us suggestions on how to keep our carpets clean.

Truly a great experience, we will use them again if needed.

Report a concern   July 15, 2016 — Rated 9 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

What i like about is that my carpet is so clean and no smell of any chemicals , dries easily(just overnite). Its a bit pricey but i think
Its worth it definitely will call again for another service.

Report a concern   July 14, 2016 — Rated 8 out of 10 by J.J.B. Zerorez Los Angeles
What could we do to improve?

Be on time. I understand it's hard to pinpoint when u can be here. But it's great when services r on time.

Report a concern   July 14, 2016 — Rated 10 out of 10 by Carlene Reuscher Zerorez Los Angeles
What do you like about our products and services?

Products don't leave residue and service is done in a timely, efficient, and friendly manner.

Report a concern   July 14, 2016 — Rated 10 out of 10 by C.M.M. Zerorez Los Angeles
What do you like about our products and services?

Jose was very efficient and knowledgable..

Report a concern   July 14, 2016 — Rated 6 out of 10 by G.F. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

My wife has allergies. Previous cleanings were odor free. In this recent cleaning the cleaning fluid had a mild citrus odor. The man cleaning the carpet tried his best to use a mild, in terms of citrus odor, cleaning.

I would appreciate it if you had an odor-free cleaning fluid.

Report a concern   July 14, 2016 — Rated 10 out of 10 by C.K. Zerorez Los Angeles
What do you like about our products and services?

Friendly and reliable!

Report a concern   July 14, 2016 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Fast response for scheduling appointments, techs on time and call ahead and do a great job. Its an easy company to do business with!

Report a concern   July 14, 2016 — Rated 10 out of 10 by Heidi Soufa Zerorez Los Angeles
What do you like about our products and services?

Everyone I dealt with, from my first phone conversation to the gentleman that did such a marvelous job cleaning our carpets, was extremely polite and pleasant to deal with. This stands out in a world where customer service seems to have largely become extinct. Our carpets look fantastic, and it was clear that the result was important to the worker who did the job. His name is Daniel, and I will probably request him for the next cleaning.

Report a concern   July 14, 2016 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

good stain removal, extremely customer friendly, good communication & workmanship from Sal, the one who did my carpets.

Report a concern   July 14, 2016 — Rated 10 out of 10 by Ken Osborn Zerorez Los Angeles
What do you like about our products and services?

professional, knowledgeable and friendly tech plus the results were fantastic. carpets came out looking really nice but the tile floors look like they were just installed.

Report a concern   July 14, 2016 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Always professional and knowledgeable. Old stains never come back.

Report a concern   July 13, 2016 — Rated 9 out of 10 by P.R. Zerorez Los Angeles
What do you like about our products and services?

Carpets look great. Well done, very professional

Report a concern   July 13, 2016 — Rated 10 out of 10 by Y.Y. Zerorez Los Angeles
What do you like about our products and services?

I,m very satisfied their service.
I had very comfortable experience from my first call .
Worker Franky is goog artitude and hard working man . He made my marble floor very shiny . I can see ceiling light reflection again , clearly !
He also cleaned and polished Mexican tile entry .
I don't have any frustrating moment with them.
Thank you .

Yosh.

Report a concern   July 13, 2016 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Good quality work

Report a concern   July 13, 2016 — Rated 10 out of 10 by R.H. Zerorez Los Angeles
What do you like about our products and services?

No smell and dries fast! Turns out beautifully .

Report a concern   July 13, 2016 — Rated 10 out of 10 by Christina Luyben Zerorez Los Angeles
What do you like about our products and services?

We had heard about Zerorez on the radio. With a large party coming up in our home, I was embarrassed by the condition of our dirty carpets and gave them a call. I was able to get a next day appointment. Michael, the tech who came out, was outstanding. He actually called and asked if he could come early! He was a perfectionist at getting our carpets cleaned. The heavy traffic areas and random dirt spots literally vanished. There was no odor from chemicals because they don't use any--I was very impressed. The carpet was dry in about 6-7 hours. He did a phenomenal job and took pride in the quality of his work. The carpet looks brand new. I am extremely pleased with Zerorez and will be a regular customer from now on. The price was fair and I highly recommend Zerorez to anyone looking to get their carpets cleaned.

Report a concern   July 13, 2016 — Rated 10 out of 10 by J.L. Zerorez Los Angeles
What do you like about our products and services?

The carpet looked cleaner than the other service we used. It dried faster and was softer to the touch. Our technician was polite and conducted himself professionally. Thank you!

Report a concern   July 13, 2016 — Rated 10 out of 10 by Ken Bertucci Zerorez Los Angeles
What do you like about our products and services?

I like the fact that the process is chemical free.

Report a concern   July 13, 2016 — Rated 10 out of 10 by Lindsay Hendricksen Zerorez Los Angeles
What do you like about our products and services?

Daniel, the technician, was great. And the follow up emails and appointment confirmation calls after I made the appointment were great.


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