Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34886 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 29, 2016 — Rated 10 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

For carpet cleaning I like the very powerful spray/suction hose that work together to rid carpet of pet hairs down into the tightly woven knapp of the carpet and remove spots that have settled in also
I would like to compliment Jose' for his meticulous, professional service. I was in awe of my carpet!!!

Report a concern   July 29, 2016 — Rated 10 out of 10 by Huy Huynh Zerorez Los Angeles
What do you like about our products and services?

Sal was great, knowledgeable and explained all of the options. Looking forward to having you guys come back in the future.

Report a concern   July 29, 2016 — Rated 10 out of 10 by Ryan Wilkes Zerorez Los Angeles
What do you like about our products and services?

No Chemicals

Report a concern   July 29, 2016 — Rated 10 out of 10 by R.A. Zerorez Los Angeles
What do you like about our products and services?

Communication with your company was excellent.

Marcel was the best! Very helpful, polite, and did a great job.

Report a concern   July 29, 2016 — Rated 9 out of 10 by John & Diane Dunham Zerorez Los Angeles
What do you like about our products and services?

Carpet feels much cleaner,

Report a concern   July 29, 2016 — Rated 10 out of 10 by Jerry Lewis Zerorez Los Angeles
What do you like about our products and services?

The products worked well and the services were excelant.

Report a concern   July 29, 2016 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

Very friendly, knowledgeable and timely! And carpets look amazing!

Report a concern   July 28, 2016 — Rated 8 out of 10 by D.M. Zerorez Los Angeles
What could we do to improve?

No chemicals, friendly service. Finished fairly quickly. There were a few things that the owner of the house forgot to move that would've been nice to have had the service guy pick up. Like a small table lamp on the floor and he just went around it with the carpet cleaner! I feel like he could've just picked it up really quick and put it on the table. Also, should it remove the smell of dog urine? I feel like there may be places it still smells even after the cleaning.

Report a concern   July 28, 2016 — Rated 9 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

Great Cleaning Job! Daniel was polite and very efficient. Zerorez was a little more pricey than cleanings we have used in the past but I would use you again.

Report a concern   July 28, 2016 — Rated 9 out of 10 by E.G. Zerorez Los Angeles
What do you like about our products and services?

Job well done

Report a concern   July 28, 2016 — Rated 10 out of 10 by L.H.S. Zerorez Los Angeles
What do you like about our products and services?

Zerorez gets my carpet really clean. Cleaners are helpful and informative.

Report a concern   July 28, 2016 — Rated 10 out of 10 by Dave Stanton Zerorez Los Angeles
What do you like about our products and services?

Execellent products have been using zerorez for the past 10 years and would not use anyone else.

Report a concern   July 28, 2016 — Rated 10 out of 10 by Jean Sims Zerorez Los Angeles
What do you like about our products and services?

Chemical FREE! The service is excellent. Rashad has been to our home twice & is always professional, clean & does a great job cleaning our floors & carpet.

Report a concern   July 28, 2016 — Rated 10 out of 10 by T.W. Zerorez Los Angeles
What do you like about our products and services?

It seems like a safer, healthier cleaning option for those of us with pets.

Report a concern   July 28, 2016 — Rated 10 out of 10 by M.V. Zerorez Los Angeles
What do you like about our products and services?

Superlative professional technicians achieving maximum cleaning results. Every time.

Report a concern   July 28, 2016 — Rated 10 out of 10 by A.S.L. Zerorez Los Angeles
What do you like about our products and services?

Excellent service!

Report a concern   July 28, 2016 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

I like that no chemicals are used. The technicians are courteous, prompt and informative.

Report a concern   July 28, 2016 — Rated 10 out of 10 by Donna Ward Zerorez Los Angeles
What do you like about our products and services?

The fact that there is no residue.

Report a concern   July 28, 2016 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Rashad used just the right amount of product to clean the carpet without soaking it.

Report a concern   July 28, 2016 — Rated 10 out of 10 by D.H. Zerorez Los Angeles
What do you like about our products and services?

Daniel did a great job and as he predicted it would dry in short time because of his technique!

Report a concern   July 27, 2016 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Efficient and professional. Carpets dry Very quickly and stains don't re-appear.

Report a concern   July 27, 2016 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

The people and the result

Report a concern   July 27, 2016 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

The Tech that came to our house was helpful and professional in his appearance and demeanor. He did a Great Job and the carpet was expertly cleaned. I opted to get the stain repellent and hope this extends the cleaning.

Very Pleased.

Report a concern   July 27, 2016 — Rated 7 out of 10 by C.L. Zerorez Los Angeles
What could we do to improve?

Make certain that if the tech damages something that he tells the homeowner right away. Be sure that the small plastic square go under all the wood furniture so the wood does not stain the carpet.

Report a concern   July 27, 2016 — Rated 10 out of 10 by Mary Abel Zerorez Los Angeles
What do you like about our products and services?

Carpet had no spots. Yay! Your tech was very good and efficient too!! Definitely will call again! Thankyou.

Report a concern   July 27, 2016 — Rated 3 out of 10 by M.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

My technician was more than an hour late, so I had to reschedule for the next day. And then that technician was also more than an hour late. While my carpets feel softer, they still smell slightly like the previous house owner's dog. The pet smell, which isn't even that strong, was my main concern and it's still here. I paid almost $400 dollars to get my carpets clean. If you're going to charge so much more than your competitors you'd think that you'd a) be on time and b) do a good job to take care of a customer's main concern.

Report a concern   July 27, 2016 — Rated 10 out of 10 by Barbara Colston Zerorez Los Angeles
What do you like about our products and services?

Much more safe, and environmentaly safe.

Report a concern   July 27, 2016 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

Robert does an excellent job in cleaning our carpets. He cleaned my mother's house (Maryanne McNamara) last week and her carpets look great.

Report a concern   July 27, 2016 — Rated 10 out of 10 by E.S. Zerorez Los Angeles
What do you like about our products and services?

Carpets stay cleaner longer without a residue

Report a concern   July 26, 2016 — Rated 9 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Zero rez works. The technicians are always professional and do a thorough job. They always arrive
within the appointed time. I've never had any 'issues'; I actually think of the carpet cleaning as a present
for myself.


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