Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34685 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 19, 2016 — Rated 10 out of 10 by G.B. Zerorez Los Angeles
What do you like about our products and services?

Service tech was on time, polite, did a good job. Very happy with the results

Report a concern   May 19, 2016 — Rated 3 out of 10 by J.G.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

You missed half of a room. We have already contacted you and you have promised to take care of it.

Report a concern   May 19, 2016 — Rated 10 out of 10 by Ann Snider Zerorez Los Angeles
What do you like about our products and services?

Eco-friendly, not harsh, no smell. My carpets look new!
Servicemen are professional in both skill and deportment.
I will continue to use your top notch services
every year.

Report a concern   May 19, 2016 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

Safe for carpet. Timely and professional.

Report a concern   May 19, 2016 — Rated 10 out of 10 by M.K. Zerorez Los Angeles
What do you like about our products and services?

I like that all the chemicals used are "clean," all your technicians have been very polite and personable, and the communication is always good.

Report a concern   May 19, 2016 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Carpet cleaning is fast, effective and professional.

Report a concern   May 19, 2016 — Rated 10 out of 10 by G.B.H. Zerorez Los Angeles
What do you like about our products and services?

Efficient and well done

Report a concern   May 19, 2016 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

The result is very satisfying.

Report a concern   May 18, 2016 — Rated 10 out of 10 by Katherine Enders Zerorez Los Angeles
What do you like about our products and services?

I have already referred two neighbors and my son. We have lived in our home forty eight years and have had a number of carpet cleaners. Zerorez is the best! Aside from the fact that the carpets look great, the technicians we have had have always been well froomed and friendly.

Report a concern   May 18, 2016 — Rated 10 out of 10 by Wayne Clift Zerorez Los Angeles
What do you like about our products and services?

No harmful chemicals used and exceptional cleaning. No chemical smell, which is much appreciated. Professional, pleasant employees and very efficiently run company. I would never use the regular type of carpet cleaning services that use harmful, dangerous chemicals. Bad for people, pets, the environment. Zerorez is the best. I highly recommend and am very satisfied customer.

Report a concern   May 18, 2016 — Rated 10 out of 10 by D.S.H. Zerorez Los Angeles
What do you like about our products and services?

I like that my carpets smell fresh, they don't smell like some artificial deodorizer. I like how they feel after cleaning and that they stay clean much, much longer than if they were cleaned with soap.
Every technician has been helpful, informative and courteous.

Report a concern   May 18, 2016 — Rated 8 out of 10 by A.S. Zerorez Los Angeles
What could we do to improve?

Figure out a way to vacuum more of the moisture to make drying quicker. I had all my windows and patio door open and it still took 24 hours to get dry. Other than this, I am very happy.

Report a concern   May 18, 2016 — Rated 10 out of 10 by T.H. Zerorez Los Angeles
What do you like about our products and services?

OUTSTANDING - YOUR SERVICE EXCEEDS OUR EXPECTATION

Report a concern   May 18, 2016 — Rated 9 out of 10 by C.D. Zerorez Los Angeles
What do you like about our products and services?

Professional, did a great job on our carpet and tile. Thorough work while not taking more time then needed.

Report a concern   May 18, 2016 — Rated 7 out of 10 by J.B. Zerorez Los Angeles
What could we do to improve?

I was very happy with the technician and his prompt arrival.

I was a bit disappointed with stains that reappeared soon after the cleaning.

Report a concern   May 18, 2016 — Rated 10 out of 10 by Tom & Marie Baldridge Zerorez Los Angeles
What do you like about our products and services?

The best carpet cleaning company that is toxic free and pet friendly.

Report a concern   May 18, 2016 — Rated 10 out of 10 by Valerie Montoya Zerorez Los Angeles
What do you like about our products and services?

The actual service was fine and the carpet came out great.

I am very upset and disappointed that the person at Zerorez handling my request through Angie's list did not follow my directions to set up everything and confirm through my home phone and through my mother at my home phone number. I strictly stated I do not want calls or confirmations to be directed to my cell phone because I am at work during your business hours and I am unable to handle these types of communications. I give Zerorez a big 0 for not obeying my instructions in my Angie's list purchase.

Report a concern   May 17, 2016 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

I like that you don't use too many chemicals.

Report a concern   May 17, 2016 — Rated 10 out of 10 by Frank Braun Zerorez Los Angeles
What do you like about our products and services?

Love how quick the carpet dried. All of the solution used was completely cleaned out of the carpet, zero rezidue left over. The guy that performed the service, Juan, was professional and courteous. Shared some good tips to help keep the carpet clean.

Report a concern   May 17, 2016 — Rated 10 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

On time, efficient and professional.

Report a concern   May 17, 2016 — Rated 9 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

Great technicians like Jose who are professional and friendly. My carpet always looks amazing when they leave

Report a concern   May 17, 2016 — Rated 10 out of 10 by L.R. Zerorez Los Angeles
What do you like about our products and services?

Chemical free

Report a concern   May 17, 2016 — Rated 10 out of 10 by G.F. Zerorez Los Angeles
What do you like about our products and services?

Amazing results! Was contemplating replacing carpet but it came back like new. Friendly and helpful staff who are totally customer centric.

Report a concern   May 17, 2016 — Rated 9 out of 10 by V.B. Zerorez Los Angeles
What do you like about our products and services?

Very polite on time and clean system for carper care.

Report a concern   May 17, 2016 — Rated 8 out of 10 by J.S. Zerorez Los Angeles
What could we do to improve?

I was mis-informed by your front/receptionist female (young lady) on the phone, who gave me wrong information by 80%. Her communication was wrong for the most part. On the day of arrival I and my staff were highly stressed and frustrated due to this wrong information. While I did like the quality of your cleaning with PH water and that was the only reason I hired you. I was highly disappointed and discouraged about your front office staff communication and follow through. Please pay attention to this.

Report a concern   May 17, 2016 — Rated 3 out of 10 by C.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

i am very disappointed as I wanted blood spots removed from my bedroom carpet and they are still there. This was the only reason I hired your company as my living room and hall way carpet have been replaced the past year so needed minimal cleaning. What can I do about my bedroom carpet - which is more than 20 years old. Can you suggest anything I can do to fade the blood spots which were the result of an accident.

Name removed

Report a concern   May 17, 2016 — Rated 7 out of 10 by B.K. Zerorez Los Angeles
What could we do to improve?

Carpets did not get clean. Grout showed discoloration. Tiles were not cleaned evenly.

Report a concern   May 17, 2016 — Rated 10 out of 10 by F.C. Zerorez Los Angeles
What do you like about our products and services?

Great cleaning job on my carpets - no sticky residue, fresh smelling and restored pile. Have now used Zerorez for the last 3 years.

Report a concern   May 16, 2016 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Cleaning without residue. The volume discount is nice, technicians are always on-time and professional.

Report a concern   May 16, 2016 — Rated 10 out of 10 by W.M. Zerorez Los Angeles
What do you like about our products and services?

The service technician provided a profession, friendly, and detail oriented cleaning procedure.


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