- Phone: (949) 387-2222
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based on 34685 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You missed half of a room. We have already contacted you and you have promised to take care of it.
Eco-friendly, not harsh, no smell. My carpets look new!
Servicemen are professional in both skill and deportment.
I will continue to use your top notch services
every year.
Safe for carpet. Timely and professional.
I like that all the chemicals used are "clean," all your technicians have been very polite and personable, and the communication is always good.
Carpet cleaning is fast, effective and professional.
Efficient and well done
The result is very satisfying.
I have already referred two neighbors and my son. We have lived in our home forty eight years and have had a number of carpet cleaners. Zerorez is the best! Aside from the fact that the carpets look great, the technicians we have had have always been well froomed and friendly.
No harmful chemicals used and exceptional cleaning. No chemical smell, which is much appreciated. Professional, pleasant employees and very efficiently run company. I would never use the regular type of carpet cleaning services that use harmful, dangerous chemicals. Bad for people, pets, the environment. Zerorez is the best. I highly recommend and am very satisfied customer.
I like that my carpets smell fresh, they don't smell like some artificial deodorizer. I like how they feel after cleaning and that they stay clean much, much longer than if they were cleaned with soap.
Every technician has been helpful, informative and courteous.
Figure out a way to vacuum more of the moisture to make drying quicker. I had all my windows and patio door open and it still took 24 hours to get dry. Other than this, I am very happy.
OUTSTANDING - YOUR SERVICE EXCEEDS OUR EXPECTATION
Professional, did a great job on our carpet and tile. Thorough work while not taking more time then needed.
I was very happy with the technician and his prompt arrival.
I was a bit disappointed with stains that reappeared soon after the cleaning.
The best carpet cleaning company that is toxic free and pet friendly.
The actual service was fine and the carpet came out great.
I am very upset and disappointed that the person at Zerorez handling my request through Angie's list did not follow my directions to set up everything and confirm through my home phone and through my mother at my home phone number. I strictly stated I do not want calls or confirmations to be directed to my cell phone because I am at work during your business hours and I am unable to handle these types of communications. I give Zerorez a big 0 for not obeying my instructions in my Angie's list purchase.
I like that you don't use too many chemicals.
Love how quick the carpet dried. All of the solution used was completely cleaned out of the carpet, zero rezidue left over. The guy that performed the service, Juan, was professional and courteous. Shared some good tips to help keep the carpet clean.
On time, efficient and professional.
Great technicians like Jose who are professional and friendly. My carpet always looks amazing when they leave
Chemical free
Amazing results! Was contemplating replacing carpet but it came back like new. Friendly and helpful staff who are totally customer centric.
Very polite on time and clean system for carper care.
I was mis-informed by your front/receptionist female (young lady) on the phone, who gave me wrong information by 80%. Her communication was wrong for the most part. On the day of arrival I and my staff were highly stressed and frustrated due to this wrong information. While I did like the quality of your cleaning with PH water and that was the only reason I hired you. I was highly disappointed and discouraged about your front office staff communication and follow through. Please pay attention to this.
i am very disappointed as I wanted blood spots removed from my bedroom carpet and they are still there. This was the only reason I hired your company as my living room and hall way carpet have been replaced the past year so needed minimal cleaning. What can I do about my bedroom carpet - which is more than 20 years old. Can you suggest anything I can do to fade the blood spots which were the result of an accident.
Name removed
Carpets did not get clean. Grout showed discoloration. Tiles were not cleaned evenly.
Great cleaning job on my carpets - no sticky residue, fresh smelling and restored pile. Have now used Zerorez for the last 3 years.
Cleaning without residue. The volume discount is nice, technicians are always on-time and professional.
The service technician provided a profession, friendly, and detail oriented cleaning procedure.

Service tech was on time, polite, did a good job. Very happy with the results