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based on 34886 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Robert did a great job cleaning my carpet. He was professional and courteous.
Fast, friendly, clean and efficient.
Pet and kid friendly cleaners.
Everything
Servicemen did a very good job and very helpful.
Everything goes very smoothly. I called to make an appointment, I received a confirmation phone call and and an email. Our technician, Rashad Jordan, called to confirm his arrival time. He is very efficient and knows how to get the job done. Our carpet looks great.
Rapid response to my initial request for services; excellent phone interview determining my needs; very knowledgeable cleaning specialist who gave me an accurate estimate of costs, and outstanding cleaning service in one day!!
Friendly and terrific service
My carpet comes out so well. Was I supposed to get a free bottle of spot cleaner? I didn't.
It cleans!!! And lasts for more that a month. That is all that I care about. The best carpet cleaning ever.
So far so good... Out carpet looks very refreshed! we have a couple of tough spots, but hopefully over time, they will fade.
Robert was very good and gave great service!!
prompt,courteous,well dressed,polite
The professionalism ,on time, courteous well educated technician.
It doesn't leave a film on your carpet. NO SOAP. Service is great
I like that your product does not leave a soapy residue on the carpet that attracts dirt,
and I like the protectorant you can put on after the carpet is cleaned.
Quality service everytime. This is the 3rd time I have used Zerorez and have been pleased each time.
Efficient, well-priced. Cleaner than I've experienced with other carpet cleaning services.
They messed up my appountment. We're not prepared to clean my tile floor only carpets because they didnt want to empty their tank. Very overpriced.
Everything
My carpet looks brand new after getting cleaned by Zerorez. I was surprised at how fast the carpet dried. Robert Keith did an outstanding job. This is definitely the right way to clean my carpets now and in the future.
I have used your services on numerous occasions and I am always very pleased. The people who answer the phone are helpful, and I am appreciative of the technicians which come to do the work. They are always professional, neatly groomed and polite. They show up on time and work quickly. Your excellent service is truly distinctive in today's schlock customer service climate. I do have one complaint however. The rooms in my house are very small, particularly the bedrooms. In those rooms he may only clean the traffic patterns, that are a fraction of the whole room, yet I get charged for a full room. Also, a 4'x10' hallway counts as a room?!? Seem like every cleaning it gets more expensive.
The carpets are clean, dry easily and the serviceman is very polite,thoughtful and respectful, and conveys desire to satisfy the customer.
Zero residue. Great service
Great technicians,like Eduardo, who take great pride in a job well done.
Very good, very satisfied.
The technician DANIEL was great. He was friendly and easy to talk with. And more importantly he took the time to do a great job.
I feel the end product was compatible to a less exspensive solution. The pet spots I expected to come out came back again in less then 24 hours. I was hoping that zerorez would actually fix this issue.
quality of the work is great...Everything looks brand new..
Our carpets dried very quickly which we liked.
quote on additional rooms prior to arrival. didn't feel as though the choosing solution was sufficiently apllied. such a quick small spray...can't see how that was enough.