Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34710 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 9, 2016 — Rated 10 out of 10 by C.J. Zerorez Los Angeles
What do you like about our products and services?

Robert was great as usual!! on time and took extra care where need. he is the best!

Report a concern   October 9, 2016 — Rated 10 out of 10 by E.H. Zerorez Los Angeles
What do you like about our products and services?

carpet looks like new.Brett who performed the service was very professional and did an awesome job

Report a concern   October 9, 2016 — Rated 0 out of 10 by K.G. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The tile and grout were left wet. When the grout dried it was all different colors. I had to reclamation the grout. Also the technician left marks on the walls downstairs and the machine has splattered dirty water all over the baseboards. I had to spend time cleaning the walls and baseboards after the tech left. Definitely not worth the money.

Report a concern   October 9, 2016 — Rated 10 out of 10 by Karen Newsome Zerorez Los Angeles
What do you like about our products and services?

Technician was on time. Called 30 min. prior to arrival. Came prepared. Was respectful of our home and it's contents.

Report a concern   October 9, 2016 — Rated 5 out of 10 by D.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The tech left new soil spots

Report a concern   October 9, 2016 — Rated 10 out of 10 by E.D. Zerorez Los Angeles
What do you like about our products and services?

Love how clean the carpet is when it's done and that you're only using water. Great care and attention to detail by Marcel.

Report a concern   October 9, 2016 — Rated 10 out of 10 by K.R. Zerorez Los Angeles
What do you like about our products and services?

Kept me informed about appointment time. Technician was on time. Provided information on the cleaning process and possible additional services and prices. Good cleaning for a reasonable price.

Report a concern   October 9, 2016 — Rated 10 out of 10 by Henriette Cox Zerorez Los Angeles
What do you like about our products and services?

I like your equipment and process of cleaning the carpet.

Report a concern   October 9, 2016 — Rated 9 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

I had one area that couldn't be cleaned but he did a very good job on my tile. I was disappointed that there was no solution for my problem area though

Report a concern   October 8, 2016 — Rated 8 out of 10 by D.W. Zerorez Los Angeles
What could we do to improve?

Did not put foam blocks under furniture as has been done on previous cleanings.
Other than that, the job looks very good!

Report a concern   October 8, 2016 — Rated 4 out of 10 by A.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

There are still spots in the carpet.

Report a concern   October 8, 2016 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

Nice smell.

Report a concern   October 8, 2016 — Rated 10 out of 10 by S.S.B. Zerorez Los Angeles
What do you like about our products and services?

Quality service people

Report a concern   October 8, 2016 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

Have used Zerorez for years; very pleased with service. Dennis has been outstanding over the years. He is reliable, polite, knowledgable; always feel confident that he will do an excellent job, and he has never let us down.

Report a concern   October 8, 2016 — Rated 10 out of 10 by P.L. Zerorez Los Angeles
What do you like about our products and services?

Your operator, Robert, was wonderful. He knew what type of carpet we had; he told me what he would be doing; he was careful and efficient; he even told me what type of stain remover not to use. I have heard about Zerorez from the Bill Handle radio station for years. I am very glad I tried the product, my carpet dried quickly and looks great. One last trait of Robert's is that he said he always gives a little bit more.His little-bit-more was to clean my five stairs and the landing and gave me a small bottle of your stain remover. Few people give just-a-little-more these days. He is a good worker and valuable asset. Name removed

Report a concern   October 8, 2016 — Rated 10 out of 10 by P.J.L.A. Zerorez Los Angeles
What do you like about our products and services?

The carpet is less dMp and stays clean longer

Report a concern   October 8, 2016 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

The genteman was timely in arriving and I am happy with my clean carpets

Report a concern   October 8, 2016 — Rated 10 out of 10 by D.C. Zerorez Los Angeles
What do you like about our products and services?

your professionals came; did a great job and I was left with an extremely clean home! Well done to your team. Dave Last name removed

Report a concern   October 8, 2016 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Carpet looks great! Service was awesome!

Report a concern   October 7, 2016 — Rated 10 out of 10 by L.A. Zerorez Los Angeles
What do you like about our products and services?

Great customer service (promptness, courteous service, and cleaning thoroughness

Report a concern   October 7, 2016 — Rated 10 out of 10 by R.F. Zerorez Los Angeles
What do you like about our products and services?

Carpet is clean and not crunchy after cleaning. And there is no residue for dirt to stick to.

Report a concern   October 7, 2016 — Rated 10 out of 10 by M.N. Zerorez Los Angeles
What do you like about our products and services?

The tecnition was very helpful and friendly

Report a concern   October 7, 2016 — Rated 10 out of 10 by N.S.F. Zerorez Los Angeles
What do you like about our products and services?

Professional and job well done.

Report a concern   October 7, 2016 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Professional, courteous and great customer service
Keith was awesome

Report a concern   October 7, 2016 — Rated 10 out of 10 by P.L. Zerorez Los Angeles
What do you like about our products and services?

Clean service

Report a concern   October 7, 2016 — Rated 10 out of 10 by F.S. Zerorez Los Angeles
What do you like about our products and services?

clean carpet, fresh smelling, quick drying, no dirt build up right after cleaning

Report a concern   October 7, 2016 — Rated 10 out of 10 by Ann Myers Zerorez Los Angeles
What do you like about our products and services?

Quality of service, service providers, chemical free

Report a concern   October 6, 2016 — Rated 10 out of 10 by G.B. Zerorez Los Angeles
What do you like about our products and services?

Our technician, Jose Osoria was wonderful! He did a great job and had a super attitude. It is because of him that we are referring all of our friends to your company!
Thank you!

Report a concern   October 6, 2016 — Rated 10 out of 10 by G.D. Zerorez Los Angeles
What do you like about our products and services?

Very polite and professional.

Report a concern   October 6, 2016 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

It is a pleasure to do business with a company that does what it says, when it is to be done and in a timely manner - plus doing an excellent job. I found you many years ago and at that time you did a wonderful job. The same this time. Spencer, your representative called 5 minutes before arriving, was right on time, presented himself in a graceful, wonderful manner and did an excellent job. Thanks again - everything looks great. Sincerely,

Judy Last name removed - Rancho Palos Verdes, CA 90275


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