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based on 34886 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
non-toxic products and prompt service
Fast, efficient, dries quickly and the carpets come out looking great
Always on time. We have used Zerorez for the last 10 years. I am always pleased with the professionalism and quality of the work
Does a excellent job. The technician knew what he was doing and was straight polite.
The carpeting stays clean and the people that come know what needs to be done and are very polite. Great to work with.
Knowledgeable technicians, prompt & courteous, & does a thorough job.
they were friendly and professional and did a great job .
Robert did a great job explaining what he had done to fulfill the requests we had made when we first called Zererez! He was very thorough and careful in his work. He even gave suggestions as to what could be done to maintain the cleaning that was done.
Always get the carpets clean.
Everything was great...... thank you
Our technician,jose,did a good job.
My house looks great and the Zerorez technician was knowledgable, courteous and respectful.
The stains showed right back up as it dried . Disappointed :-(
dirt was missed on our sofa. also-a chair had to be redone because technician didn't follow nap of fabric and patterns resulted. you had to return as a follow up in order to rectify the situation.
I loved everything! The guy was great (forgot his name?) Clean, professional, quick, and nice! I have used other companies and the carpet is "crunchy" after the service. I will use your company again to clean my wood floors and anything else that needs cleaning.
Thank you
I have always been happy with the service but my last cleaning at 6 Marquesa did not take out the pet stain in the carpet. That was the objective of the cleaning. I brought in another carpet cleaner and he was able to work on the stain and improve it but next time I will use him first since he seems to know better how to treat these types of stains
Brett did an amazing job- the carpets hadn't been done in quite some time and he really went the xtra mile(s).
Very professional, and a week later; they are continuing to look wonderful. I'm convinced the tough stains he got out of the white carpet
are long gone and not going to re surface ! I highly recommend Zerorez. Thanks Brett!!
End result and technician personality.
It was well done, no residue, carpet looks new.
Super clean when done. No residue at all. Technicians are very professional and use care when in your home.
Professional and good value
Trustworthy! Honest! Dependable! On time! A job well done!
Floor is as clean as new. Service person was excellent. Very courteous and on time.
Just average, nothing special. Technician was nice and efficient. However, he did not go above and beyond. My stairs were very dirty and he gave it only one pass. Under The circumstances a second pass was in order. I had to point out obvious spots. The carpet looks clean but there were areas I felt need two or three passes to pull out compacted dirt. I am always annoyed when technicians use cell phones and he called twice to let people know what time he would be there. It was business and I am sure that is your protocol, but I felt he was rushed and under the gun. Again the carpets look clean but I fear most of the dirt is still embedded deep in the carpet. My next door neighbors had a technician who they said took the time to do it right. I wish I had asked for him.
Check my return email from the invoice i sent back
End result
on time, quality cleaning, friendly cleaners
On time and got rid of traffic pattern problem.
I like that Zerorez does not use soaps or detergents.

The service is excellent and you do not use chemicals.