Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34886 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 30, 2016 — Rated 10 out of 10 by B.K. Zerorez Los Angeles
What do you like about our products and services?

The service is excellent and you do not use chemicals.

Report a concern   October 30, 2016 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

non-toxic products and prompt service

Report a concern   October 30, 2016 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Fast, efficient, dries quickly and the carpets come out looking great

Report a concern   October 30, 2016 — Rated 10 out of 10 by Chris Weinstein Zerorez Los Angeles
What do you like about our products and services?

Always on time. We have used Zerorez for the last 10 years. I am always pleased with the professionalism and quality of the work

Report a concern   October 30, 2016 — Rated 10 out of 10 by T.M. Zerorez Los Angeles
What do you like about our products and services?

Does a excellent job. The technician knew what he was doing and was straight polite.

Report a concern   October 29, 2016 — Rated 10 out of 10 by Marilyn Falk Zerorez Los Angeles
What do you like about our products and services?

The carpeting stays clean and the people that come know what needs to be done and are very polite. Great to work with.

Report a concern   October 29, 2016 — Rated 10 out of 10 by Karen J Smith Zerorez Los Angeles
What do you like about our products and services?

Knowledgeable technicians, prompt & courteous, & does a thorough job.

Report a concern   October 29, 2016 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

they were friendly and professional and did a great job .

Report a concern   October 29, 2016 — Rated 10 out of 10 by Duane Nishimoto Zerorez Los Angeles
What do you like about our products and services?

Robert did a great job explaining what he had done to fulfill the requests we had made when we first called Zererez! He was very thorough and careful in his work. He even gave suggestions as to what could be done to maintain the cleaning that was done.

Report a concern   October 29, 2016 — Rated 9 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

Always get the carpets clean.

Report a concern   October 29, 2016 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Everything was great...... thank you

Report a concern   October 28, 2016 — Rated 9 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Our technician,jose,did a good job.

Report a concern   October 28, 2016 — Rated 10 out of 10 by Karen Davis Zerorez Los Angeles
What do you like about our products and services?

My house looks great and the Zerorez technician was knowledgable, courteous and respectful.

Report a concern   October 28, 2016 — Rated 5 out of 10 by L.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The stains showed right back up as it dried . Disappointed :-(

Report a concern   October 28, 2016 — Rated 8 out of 10 by B.M.N. Zerorez Los Angeles
What could we do to improve?

dirt was missed on our sofa. also-a chair had to be redone because technician didn't follow nap of fabric and patterns resulted. you had to return as a follow up in order to rectify the situation.

Report a concern   October 28, 2016 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

I loved everything! The guy was great (forgot his name?) Clean, professional, quick, and nice! I have used other companies and the carpet is "crunchy" after the service. I will use your company again to clean my wood floors and anything else that needs cleaning.

Thank you

Report a concern   October 28, 2016 — Rated 5 out of 10 by C.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I have always been happy with the service but my last cleaning at 6 Marquesa did not take out the pet stain in the carpet. That was the objective of the cleaning. I brought in another carpet cleaner and he was able to work on the stain and improve it but next time I will use him first since he seems to know better how to treat these types of stains

Report a concern   October 28, 2016 — Rated 10 out of 10 by N.F. Zerorez Los Angeles
What do you like about our products and services?

Brett did an amazing job- the carpets hadn't been done in quite some time and he really went the xtra mile(s).
Very professional, and a week later; they are continuing to look wonderful. I'm convinced the tough stains he got out of the white carpet
are long gone and not going to re surface ! I highly recommend Zerorez. Thanks Brett!!

Report a concern   October 28, 2016 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

End result and technician personality.

Report a concern   October 28, 2016 — Rated 10 out of 10 by T.F. Zerorez Los Angeles
What do you like about our products and services?

It was well done, no residue, carpet looks new.

Report a concern   October 28, 2016 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

Super clean when done. No residue at all. Technicians are very professional and use care when in your home.

Report a concern   October 28, 2016 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Professional and good value

Report a concern   October 28, 2016 — Rated 10 out of 10 by K.C. Shepard Zerorez Los Angeles
What do you like about our products and services?

Trustworthy! Honest! Dependable! On time! A job well done!

Report a concern   October 28, 2016 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

Floor is as clean as new. Service person was excellent. Very courteous and on time.

Report a concern   October 28, 2016 — Rated 7 out of 10 by S.D. Zerorez Los Angeles
What could we do to improve?

Just average, nothing special. Technician was nice and efficient. However, he did not go above and beyond. My stairs were very dirty and he gave it only one pass. Under The circumstances a second pass was in order. I had to point out obvious spots. The carpet looks clean but there were areas I felt need two or three passes to pull out compacted dirt. I am always annoyed when technicians use cell phones and he called twice to let people know what time he would be there. It was business and I am sure that is your protocol, but I felt he was rushed and under the gun. Again the carpets look clean but I fear most of the dirt is still embedded deep in the carpet. My next door neighbors had a technician who they said took the time to do it right. I wish I had asked for him.

Report a concern   October 28, 2016 — Rated 10 out of 10 by James Webb Zerorez Los Angeles
What do you like about our products and services?

Check my return email from the invoice i sent back

Report a concern   October 28, 2016 — Rated 10 out of 10 by H.K. Zerorez Los Angeles
What do you like about our products and services?

End result

Report a concern   October 27, 2016 — Rated 9 out of 10 by C.R. Zerorez Los Angeles
What do you like about our products and services?

on time, quality cleaning, friendly cleaners

Report a concern   October 27, 2016 — Rated 9 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

On time and got rid of traffic pattern problem.

Report a concern   October 27, 2016 — Rated 10 out of 10 by J.J. Zerorez Los Angeles
What do you like about our products and services?

I like that Zerorez does not use soaps or detergents.


Privacy Policy