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based on 34886 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpeting appears to still have some remnants of stains after the cleaning was done.
Jeff was great! He was professional, courteous, informative, and did an awesome job cleaning our carpets and sofas. I will definitely go with Zerorez for next services
Technician Jeff was very polite and professional. He did his job in an excellent manner.
Not chemical based.
Technician was fabulous and everything was perfect.
Juan did a fantastic job cleaning our carpets and tile floors. This is the second time using your company and will definitely use your company again.
i have white carpets and they always do a good job to get them cleaned. I especially like the service people who do,the work. They are always
Pleasant and helpful.!!
My carpets get very clean, the service tech is always very professional and friendly, and they are ontime.
Jose was great. Our carpets look wonderful, and what a difference the cleaning made on our tile floors!
Everything
Chemical Free, WORKS GREAT! nice people that come to your house
Train employees in pro actively contact their customers when they can not meet an apppoitment.
Give your customers the choice to have a firm apppointment time, not a 2hrs window....even if that means waiting for the first available first apointment of the day.
Great service, good people, but the unreliability of window schedules is a big negative to repeat and more frequent business.
Jose did an EXCELLENT job of cleaning our carpet. Thank you!
The technician was very professional and the carpets got very clean.
These guys did a great job of cleaning my three rugs
Non toxic
Great service. Carpet looks awesome!
Not cleaned well. Spots still very obvious, high traffic areas still gray, sofa and chair arms not clean, one marked spot totally missed. I have to assume you guys tried, but its not clean, so perhaps your cleaning solution is not effective on our off-white carpets and furniture. Perhaps a solution with some bleach would have been more effective, but Zi don't know the carpet cleaning secrets. I have been using this company since the very early years if Haibes&Cross, but this was the most fisappointing job you have ever done for me.
Everything including the service technician.
Arrived on time, did a fantastic job on both rooms and a large 7 X 10 area rug as well. Matt the tech was very informed about the services available, and the job was done promptly and quite well.
I will definitely be calling in the near future to get sofa and chairs cleaned, and the tile floor in the kitchen as well.carpets all dried in a veey short amount of time.
Thanks Matt, Great Job.
There was no lingering smell with the cleaning of my carpet & couch.
Technician was on time, polite, protected my hardwood floor, and did a great job cleaning my carpet & couch.
Natural and your technician Alex is so courteous and professional and does a great job
Carpets came out really clean and dried fast. Fair price, technician on time and very efficient.
Bret was very friendly and efficient. So far, the rugs look great!
Darnell was great. Very professional and hard working.
He did a great job.
I would highly recommend this service
Thanks
Quick, non toxic,
Very helpful and nice people! Loved the way carpet felt and looked after treatment!
Will definitely call again!
No residue! We have animals who already add residue:(
friendly and courteous employee. excellent work
Very professional and delivered what u advertised. Happy with the outcome!