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based on 34714 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technicians are wonderful and my carpet always looks totally clean. I have a yellow cut Berber carpet over 10 years old and it still looks great
Results were fantastic. had carpet and a couch cleaned. technician arrived on time and explained what needs to be done. Communication before appointment was outstanding will use again
The gentleman was polite and very professional
My carpets look great
All the spots were removed
I am very happy
As usual, Sal did an excellent job! Marianne
Carpet looks like new!
no chemicals
No chemicals and cleaning is very thorough.
Effective cleaning and friendly service people.
Marcel (I think was his name) was great and took the time to explain everything and worked very hard and got out all my stains.
Everything...customer service, price, and results are unmatched.
Excellent job
Carpets are clean and stay clean - spots are gone and don't return
I like your promotions. My carpets are in great shape after eleven years because you are the only carpet cleaners I use. Your Technicians are very responsible and considerate.
Quick drying, low residue, nice technicians.
I will always use zerorez. The service people are prompt, professional,and knowledgeable. That always do a great job. We've had Marcel a couple of times and will always request him in the future. What a great representative for your company!!
It's personable, thorough and competent.
Clean, easy and fast!
Very efficient did a great job. Thanks
Eduardo
quick, efficient, timely and well done
The results after cleaning exceeded my expectations. The grout and tile came out like new after I
had tried to scrub it so many times. I also like that you use chemical free products and
the cleaning solution smells very clean. Also, Eduardo, showed us how the floor would come
out before he did the rest of the floor. He did a wonderful job and was very courteous.
I will definitely recommend your service.
Fast, easy, no detergents. Great job of cleaning carpets
Very professional. Good cleaning.
My carpet always looks great and the service is great!
prompt and excellent results
Very pleased with the outcome of the carpet cleaning. Technician reviewed expectations before starting. He did a test on the tile grout so we could decide whether to go ahead with the cleaning and sealing.
Friendly and great service.
Thorough carpet cleaning - thanks!
Your company was recommended by our neighbors. We gave our name & number to whoever serviced Berkery's home in San Juan Capistrano. It took the office at least 6 weeks to call us to schedule an appointment.
Then when we were scheduled, I was told the serviceman would arrive between 8 and 10am. I asked when the first appointment was, and was told mine was the first. I questioned why the first appointment of the day has a two hour window.
I was not happy with the office and had decided to not use your company again.
What changed my mind was the serviceman that came. He was very nice and did a very good job. He saved a customer for you.
Serviceman was cleanly dressed and very nice . Did good work too. Very happy!
couldn't get some spots out