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based on 34715 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Trustworthy! Honest! Dependable! On time! A job well done!
Floor is as clean as new. Service person was excellent. Very courteous and on time.
Just average, nothing special. Technician was nice and efficient. However, he did not go above and beyond. My stairs were very dirty and he gave it only one pass. Under The circumstances a second pass was in order. I had to point out obvious spots. The carpet looks clean but there were areas I felt need two or three passes to pull out compacted dirt. I am always annoyed when technicians use cell phones and he called twice to let people know what time he would be there. It was business and I am sure that is your protocol, but I felt he was rushed and under the gun. Again the carpets look clean but I fear most of the dirt is still embedded deep in the carpet. My next door neighbors had a technician who they said took the time to do it right. I wish I had asked for him.
Check my return email from the invoice i sent back
End result
on time, quality cleaning, friendly cleaners
On time and got rid of traffic pattern problem.
I like that Zerorez does not use soaps or detergents.
I WAS SO DELIGHTED WITH THE WORK ZEROREZ CLEANER DID FOR US!! HE DID AN AMAZING JOB ON A VERY DIRTY CARPET!! I WILL NOT HESITATE TO CONTINUE TO USE ZEROREZ SERVICES FOR ALL MY CLEANING NEEDS. THANKS SO MUCH YOU'VE MADE ME VERY HAPPY!!
Rashad was friendly, on time, gave me the head-up call, and helpful when my kitty wasn't cooperating. He's terrific! And he did a great job cleaning the carpet, too!
Excellent customer service
The guys who come out are extremely friendly and hard working!
On time, good result, knowledgeable tech, and nice looking hardware.
Price and add ons
Daniel was professional, polite, and worked very hard to clean our carpet. We will ask for him and zerorez again. Thanks.
Arrived as scheduled . Workers well organized, careful and clean. I have always felt comfortable having the workers from Zerorez in my home.
Great cleaning results. Great serviceman!
Overall, we were very pleased with the results.
I liked our service provider Robert. He was very thorough and also careful within our home. He ensured I was happy with the service. I will definitely continue to use Zerorez and request Robert.
Our carpet is over 20 years old and every time Zeroez cleans it it looks new.
To give a 10 in this area I would need a couple months to see if the dirty areas of my carpet return! So far, they look great!
It take a few days before I can say how well the job was done
There is no residue from the product and the carpet looks great. Service is always very professional!
Courtesy of your technician and his attention to details and he was very careful with walls and furniture
Price seems high. I have a tiny little house with roughly 500 sq ft of carpeted area. Cost was just under $200.
Your cleaning method to keep soap out of the carpet, and your reasonable prices.
Carpet feels like it did when it was new. Doesn't do that with the standard steam cleaners.
The carpet looks great!
Our technician Darrell was FANTASTIC! Listened to my concerns about our carpet and what we hoped to have done, was neat and tidy and super polite and friendly. I will definitely use you all again and hope to have Darrell back the next time!
The carpet looked beautiful after the cleaning. We were very pleased.
Professional and good value