Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34886 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 27, 2016 — Rated 10 out of 10 by G.R. Zerorez Los Angeles
What do you like about our products and services?

Very timely and very professional person. Rolando was our service tech.

Report a concern   November 27, 2016 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Great product. Superior service!

Report a concern   November 27, 2016 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Super high-quality products. Servicemen are efficient, great attitudes (they LOVE their work), knowledgeable, English is their first language.

Report a concern   November 27, 2016 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Great and prompt service, we are always happy with our experience.

Report a concern   November 27, 2016 — Rated 10 out of 10 by L.N. Zerorez Los Angeles
What do you like about our products and services?

nothing smells and no shampoo residue left over.

Report a concern   November 27, 2016 — Rated 10 out of 10 by M.A.M. Zerorez Los Angeles
What do you like about our products and services?

Very accommodating , very efficient. They do excellent work!

Report a concern   November 27, 2016 — Rated 5 out of 10 by L.R. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

One of the main services we requested (and were charged for!) was not completed. Our patio furniture pads were not cleaned and that was part of the service we paid for. It's even listed on the invoice I was emailed after the service was completed.

We were out of town and left a check for the technician. I expect to have the resolved as early as possible this week.

Report a concern   November 27, 2016 — Rated 10 out of 10 by R.W. Zerorez Los Angeles
What do you like about our products and services?

Arrived on time, explained what he was about to do, quick and effective! Carpet is like new!

Report a concern   November 27, 2016 — Rated 8 out of 10 by P.S. Zerorez Los Angeles
What could we do to improve?

Bring a big industrial vacume to vacuum prior to cleaning

Report a concern   November 27, 2016 — Rated 10 out of 10 by T.C. Zerorez Los Angeles
What do you like about our products and services?

Your service has always been great and my carpets have never looked cleaner. Also, your service personnel were very knowledgeable about spot removal. Thank you!

Report a concern   November 27, 2016 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

It is a clean process, protects the environment and my carpets are not sticky and soapy.

Report a concern   November 27, 2016 — Rated 10 out of 10 by D.R. Zerorez Los Angeles
What do you like about our products and services?

Very friendly people and no chemicals, soaps or detergents used to clean the carpets.

Report a concern   November 27, 2016 — Rated 8 out of 10 by P.W. Zerorez Los Angeles
What could we do to improve?

Cost.

Report a concern   November 27, 2016 — Rated 10 out of 10 by M.V. Zerorez Los Angeles
What do you like about our products and services?

Zerorez gets my carpets cleaner than any other rug cleaning company that I have used.

Report a concern   November 27, 2016 — Rated 10 out of 10 by Nancy Poulen Zerorez Los Angeles
What do you like about our products and services?

On time, courteous, helpful, clean, conscientious and incredibly beautiful results! What more can you ask for? Not only that, but I forgot to move the dining room table for our Thanks Giving dinner so there was a small section overlooked... and the technician made time to come back and get it done before company came! I highly recommend them and look forward to doing biz with them again.

Report a concern   November 26, 2016 — Rated 10 out of 10 by Marie Loscalzo Zerorez Los Angeles
What do you like about our products and services?

On time, no mess during or after, friendly workers, zerorez.

Report a concern   November 26, 2016 — Rated 10 out of 10 by Allison Bjoin Zerorez Los Angeles
What do you like about our products and services?

No soap, carpets dry quickly, friendly staff

Report a concern   November 26, 2016 — Rated 9 out of 10 by E.M. Zerorez Los Angeles
What do you like about our products and services?

I like tgat there aren't a lot of chemicals used

Report a concern   November 26, 2016 — Rated 10 out of 10 by Laurel Kemper Zerorez Los Angeles
What do you like about our products and services?

Zerorez is amazing in the way it cleans. I have never had a spot on my carpet, or furniture, that
they can't remove. I have two large rescue dogs, who make lots of spots for different reasons, and I don't have to worry because I know Zerorez can remove them. Thanks for a great service!

Report a concern   November 26, 2016 — Rated 10 out of 10 by Dale Van Ness Zerorez Los Angeles
What do you like about our products and services?

That there is no soap and the carpet stays cleaner longer.And the technicians that I have worked with are friendly and reliable. Sal Alvarez was so helpful and considerate of my concerns. I would recommend him and would request him in the future.

Report a concern   November 26, 2016 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

The tech polite professional and did an excellent job

Report a concern   November 26, 2016 — Rated 10 out of 10 by P.Y. Zerorez Los Angeles
What do you like about our products and services?

On time, good cleaning products and great service people. Daniel had been here before and he does outstanding work and aims to please.

Report a concern   November 26, 2016 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Service personnel, in this case Livingston, was courteous and professional. The carpets looked great and there was no after odor.

Report a concern   November 26, 2016 — Rated 10 out of 10 by K.A.D. Zerorez Los Angeles
What do you like about our products and services?

I like the quality of the cleaning. We have 2 large dogs and our carpet takes a beating. Zerorez always brings it back to looking like new again.

Report a concern   November 25, 2016 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

I like the whole process of cleaning without detergents or soaps. I have been using Zerorez for years and would not use any other company or process. The technicians are professional and very kind. They couldn't be nicer.

Report a concern   November 25, 2016 — Rated 10 out of 10 by D.V.E. Zerorez Los Angeles
What do you like about our products and services?

They work well.

Report a concern   November 25, 2016 — Rated 10 out of 10 by B.K. Zerorez Los Angeles
What do you like about our products and services?

Effective, no residue and says cleaner longer.

Report a concern   November 25, 2016 — Rated 10 out of 10 by Rodney Plotzke Zerorez Los Angeles
What do you like about our products and services?

I've had the same techSal for many years. I like the fact that Zerorez will assist in scheduling the same tech on each visit. Also, have been a customer since day one when they first came to Irvine. Excellent job always. Thank you zerorez. RP. Irvine, ca

Report a concern   November 25, 2016 — Rated 5 out of 10 by J.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I had an area rug cleaned, and it didn't look clean. It still has a dark spot that should have come out much lighter. I had a beverage stain that occurred a week earlier and it was still darker but I really didn't know how it would come out

Report a concern   November 24, 2016 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

Always willing to accommodate.


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