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based on 34886 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great product. Superior service!
Super high-quality products. Servicemen are efficient, great attitudes (they LOVE their work), knowledgeable, English is their first language.
Great and prompt service, we are always happy with our experience.
nothing smells and no shampoo residue left over.
Very accommodating , very efficient. They do excellent work!
One of the main services we requested (and were charged for!) was not completed. Our patio furniture pads were not cleaned and that was part of the service we paid for. It's even listed on the invoice I was emailed after the service was completed.
We were out of town and left a check for the technician. I expect to have the resolved as early as possible this week.
Arrived on time, explained what he was about to do, quick and effective! Carpet is like new!
Bring a big industrial vacume to vacuum prior to cleaning
Your service has always been great and my carpets have never looked cleaner. Also, your service personnel were very knowledgeable about spot removal. Thank you!
It is a clean process, protects the environment and my carpets are not sticky and soapy.
Very friendly people and no chemicals, soaps or detergents used to clean the carpets.
Zerorez gets my carpets cleaner than any other rug cleaning company that I have used.
On time, courteous, helpful, clean, conscientious and incredibly beautiful results! What more can you ask for? Not only that, but I forgot to move the dining room table for our Thanks Giving dinner so there was a small section overlooked... and the technician made time to come back and get it done before company came! I highly recommend them and look forward to doing biz with them again.
On time, no mess during or after, friendly workers, zerorez.
No soap, carpets dry quickly, friendly staff
I like tgat there aren't a lot of chemicals used
Zerorez is amazing in the way it cleans. I have never had a spot on my carpet, or furniture, that
they can't remove. I have two large rescue dogs, who make lots of spots for different reasons, and I don't have to worry because I know Zerorez can remove them. Thanks for a great service!
That there is no soap and the carpet stays cleaner longer.And the technicians that I have worked with are friendly and reliable. Sal Alvarez was so helpful and considerate of my concerns. I would recommend him and would request him in the future.
The tech polite professional and did an excellent job
On time, good cleaning products and great service people. Daniel had been here before and he does outstanding work and aims to please.
Service personnel, in this case Livingston, was courteous and professional. The carpets looked great and there was no after odor.
I like the quality of the cleaning. We have 2 large dogs and our carpet takes a beating. Zerorez always brings it back to looking like new again.
I like the whole process of cleaning without detergents or soaps. I have been using Zerorez for years and would not use any other company or process. The technicians are professional and very kind. They couldn't be nicer.
They work well.
Effective, no residue and says cleaner longer.
I've had the same techSal for many years. I like the fact that Zerorez will assist in scheduling the same tech on each visit. Also, have been a customer since day one when they first came to Irvine. Excellent job always. Thank you zerorez. RP. Irvine, ca
I had an area rug cleaned, and it didn't look clean. It still has a dark spot that should have come out much lighter. I had a beverage stain that occurred a week earlier and it was still darker but I really didn't know how it would come out
Always willing to accommodate.

Very timely and very professional person. Rolando was our service tech.