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based on 34886 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The people we have used over the years were very professional and helpful. Would highly recommend them to anyone who needs a great carpet cleaning service
We used OC Zero Rez. Sal was very friendly and did an excellent job of cleaning our carpets. It was easy to make an appointment and I appreciated talking to a live person not a message machine. Zero Rez called the day before and sent an email to confirm our appt. and Sal called about 1/2 hr before his arrival.
My technician Eduardo was amazing and so helpful. The carpets keep amazing and they feel so much better - soft and pure.
We've used Zerorez for roughly eight years now. The carpets always look great and continue to look great for a long time. The technicians are always pleasant and very customer service oriented.
great service. clean products
Clean smelling, fast drying time. Alex, the technician, was awesome. Very thorough in explaining process and length of time. Very polite and pleasant to talk to! Definitely will use again in the future!!
Work was done timely, efficiently and looks great with minimal dry time.
My carpet doesn't not look as good as when I clean it. There is spots all over it
Why does the rep wear his regular shoes thruout the house + on the carpets as cleaning - surely he tracked in dirt from the parking lot and walked on carpet as steamed areas, altho walked behind the steamer.
I've used Zerorez 3 times and have always been impressed with the prompt service and respectful technitions. I love the natural products you use as well. Especially considering I have small grandchildren who are on the rug a lot. Thank you.
The people are nice, the work ethic is excellent, the carpets and sofas are clean!
Got the carpets very clean! But had an area rug that I had moved on a travertine floor. The area rug had no underpad, and there is a mark where the floor was steam cleaned. Not really Zerorez fault, because it means the whole floor needs to be steam cleaned! But, it would have been nice to know. However, the technician was AWESOME!!!
No chemicals and I still get a clean carpet.
It gets my carpets clean and they stay clean longer. No soap build up. If you don't use zerorez you might as well not clean your carpets at all. They are the very best out there!!!!!
The service technician was amazing and did a great job on the carpet. The products used are amazing! I have never had any stains re-appear after the cleaning and there is never any residue of the cleaning agent. Zerorez is the only cleaning company I will ever use. I also have white carpet.
Excellent service and you did an amazing job on my stone flooring and grout! Won't go anywhere else.
The product makes my carpets look like new.
Your technicians are always so professional. They are on time, nearly dressed and groomed and are very thorough. I couldn't be more pleased with Keith and how my carpets turned out.
I like it all. Been with you for years! Trying PHUR this time, so far so good.
I have tried other carpet cleaning services and Zerorez is the only one I can recommend to family members. THe carpets look like brand new and Daniel needs to teach other employees his courteous, pleasant and professional presentation. I will have my two local children to use Zerorez and insist on requesting Daniel.
Good customer support and services
Fast reliable competent
Everything! The non-chemically treated water is the perfect solution with a puppy in the house and it cleans great. Nice service workers, friendly , on time and they do a great job. Love this company!!!
My husband and I like your carpet cleaning products, no soapy residue left on the carpets to attract dirt. Zerorez offers great promotional deals. I have never been let down. Awesome customer service. Keep up the great work!
Excellent service person! Jose was great!
Fast, good job, and dries fast.
Friendly, on time, easy to set up appointments, and great cleaning!
Very good experience and friendly and knowledgeable service person. Will use you again
Thank you very much
Name removed
shows up on time and did a good job
The advertisement in local magazine sounded healthy and safe for children and pets...important to our family. Called partner Chris, and he was very helpful with further questions. He scheduled Keith, who did an excellent professional job. We are happily waiting for our carpets to dry...and very pleased so far with results. Thank you...we will refer friends, and use you again.