Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34888 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 27, 2016 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Zerorez cleaned my white carpet so it looks good again. They also got some tough stains out of 3 sofas. I am very pleased with the results.

Report a concern   December 25, 2016 — Rated 9 out of 10 by C.E. Zerorez Los Angeles
What do you like about our products and services?

It dries quickly and it does a great job of getting out the stains.

Report a concern   December 25, 2016 — Rated 10 out of 10 by M.F. Zerorez Los Angeles
What do you like about our products and services?

Great Customer service

Report a concern   December 25, 2016 — Rated 10 out of 10 by Doug Campbell Zerorez Los Angeles
What do you like about our products and services?

You delivered what was promised. The tech was on time & knew what he was doing. I am a permanent customer.

Report a concern   December 24, 2016 — Rated 10 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

I love our clean carpets and your friendly staff!

Report a concern   December 23, 2016 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

environmentally friendly

Report a concern   December 23, 2016 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

We are very happy with the quality of cleaning, and service tech are very prompt, polite and efficient.

Report a concern   December 23, 2016 — Rated 10 out of 10 by M.K. Zerorez Los Angeles
What do you like about our products and services?

Employees were very friendly. The person that cleaned my carpet was prompt, explained what he was doing and was very courteous.

Report a concern   December 23, 2016 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

Great communication and service.

Report a concern   December 23, 2016 — Rated 10 out of 10 by B.G. Zerorez Los Angeles
What do you like about our products and services?

green. great service

Report a concern   December 22, 2016 — Rated 10 out of 10 by B.G.T. Zerorez Los Angeles
What do you like about our products and services?

The tech. who came to our home was prompt, courteous, professional, did an excellent job.

Report a concern   December 22, 2016 — Rated 10 out of 10 by F.C. Zerorez Los Angeles
What do you like about our products and services?

The technology surprised me-- the heart of the operation from the van. Alex was a nice guy, professional, and able to answer all of my questions. The stinky, animal-smell carpets are clean and fresh smelling!

Report a concern   December 22, 2016 — Rated 10 out of 10 by B.B. Zerorez Los Angeles
What do you like about our products and services?

I like the fresh smell and how clean it is.

The technician was great. Very professional and
took the time to explain the process to me. He is a good representative for Zerorez.

Report a concern   December 22, 2016 — Rated 10 out of 10 by Sandra Alexander Zerorez Los Angeles
What do you like about our products and services?

Professionalism and punctuality.

Report a concern   December 21, 2016 — Rated 10 out of 10 by R.T. Zerorez Los Angeles
What do you like about our products and services?

Consistent excellence.

Report a concern   December 21, 2016 — Rated 10 out of 10 by E.A. Zerorez Los Angeles
What do you like about our products and services?

The 'You can drink the water challenge'

Report a concern   December 21, 2016 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

Very good cleaning result, safe and green, easy to schedule, on time, relatively short time to complete the job, seems shorter completion time than other companies yet excellent result.

Report a concern   December 21, 2016 — Rated 10 out of 10 by Kelli Erspamer Zerorez Los Angeles
What do you like about our products and services?

You are always on time, do great work, clean up everything and are very friendly. Love it!!

Report a concern   December 21, 2016 — Rated 10 out of 10 by H.H. Zerorez Los Angeles
What do you like about our products and services?

Environmentally friendly. And service was on time, quick and well done. Brett, the carpet cleaner, was very polite.

Report a concern   December 21, 2016 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

Fair pricing, on time for appts or notice of running late, incredible clean carpets when through with the job. Brett from Irvine is excellent as is Keith. Thank you for a supurb job!

Report a concern   December 21, 2016 — Rated 10 out of 10 by Rob Burke Zerorez Los Angeles
What do you like about our products and services?

Clean and clean

Report a concern   December 21, 2016 — Rated 10 out of 10 by Judy A. Evans Zerorez Los Angeles
What do you like about our products and services?

We have white carpet and Zerorez leaves it cleaner and softer than any other process. It also, stays clean longer than any other process we've used.

Report a concern   December 21, 2016 — Rated 10 out of 10 by D.H. Zerorez Los Angeles
What do you like about our products and services?

You're on time, your technicians do a thorough job (even when we as customers *might* not notice if you didn't), and you are careful with our homes!

Report a concern   December 21, 2016 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Excellence of cleaning...great service, as always. Thank you!

Report a concern   December 21, 2016 — Rated 10 out of 10 by T.Y. Zerorez Los Angeles
What do you like about our products and services?

Customer service is accurate and efficient. The technicians arrive as promised (in this case earlier) and do an excellent job. I have never been disapapointed by a Zerorez treatment of my carpets. All the employees that I have had dealings with are pleasant and very efficient. Communication is excellent.

Report a concern   December 21, 2016 — Rated 10 out of 10 by Keren Olson Zerorez Los Angeles
What do you like about our products and services?

My Tech called early and showed up early and did a great job. He was personable and took the time to go around the house while I told him what types of stains I had in each room. He was quick and efficient in getting the rooms done and the stains out. I am pleased and plan to have them come back to do other parts of the house once my nephew moves out.

Report a concern   December 20, 2016 — Rated 8 out of 10 by J.P. Zerorez Los Angeles
What could we do to improve?

I didn't receive a receipt that was supposed to show up online.

Report a concern   December 20, 2016 — Rated 8 out of 10 by T.T. Zerorez Los Angeles
What could we do to improve?

The representative was great and so was the cleaning of the couch. The only issue was the pet treatment used... It's advertised as some type of break-through product for pet stains and urine odor but it didn't work. It was a new stain from a cat only a day earlier but it didn't remove stain or odor.

Report a concern   December 20, 2016 — Rated 9 out of 10 by K.G. Zerorez Los Angeles
What do you like about our products and services?

Friendly staff, on time, do good work and staff seems knowledgeable.

Report a concern   December 20, 2016 — Rated 1 out of 10 by C.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The carpets were very wet. We turned on the heater and they were still wet the next morning. Also, he didn't get all the way I. The cracks against the baseboards. He came by himself so it may have been hard to move the sofas alone.


Privacy Policy