What our clients think of us!

The techs are friendly and not pushy about their products. The rooms look great after they are done, and they are almost dry, as well.

I have been very happy with Zerorez in the past, however, two issues this time. I have made you aware of the first one, and had planned to discuss the second when someone called me from your office. Having not heard from you, here they are:
1. I confirmed with your office that I needed to leave my home by 1:15 for an appointment (the window was Noon-2) I was told that as long as I was okay with leaving the tech here, you could make it work. No one had shown up, nor contacted me at 1:15 when I had to head to my appointment. My husband had to leave work and come -- and then there was still not contact until 2:20, and the tech didn't show up until 3. Lots of wasted time for both of us that day.
2. After two vaccumings, lots of foot traffic and 6 days, there are still "scrape marks" on two rugs and a couple areas of upstairs carpet. They appear to be permanent. I'm not sure what kind of compensation there is for that kind of damage, but it really is disappointing.

The service was right on time and the work was done very well and efficiently, Our rug looks very clean and it dried in about 8hours - convenient for us.
We especially enjoyed our technician, Micheal!! He was very polite and carefully explained the cleaning process to us. He also made some timely suggestions about our tile/grout flooring and partially cleaned it for us after doing the rug. We are very grateful and happy with his work and for our clean floors. We will recommend Zerorez to our friends and family!

Wow. Where to begin. First, our sofa smells so bad we haven't been able to close the windows since the "cleaning." It's December, my wife is pregnant and our house has to either be cold or smell DISGUSTING. We might have been ok with that except for the streakiness that is all over the sofa now. Granted, it is cleaner, but it looked better dirty than completely unevenly clean and not so clean in discernible streaks. And finally, there is a sticky coating all over our floor and coffee table. My wife has mopped the floor FOUR TIMES since the "cleaning" and we still can't walk through our living room without our feet literally sticking to the floor. Whatever you guys used, I seriously doubt that truly green products would l;eave so much stink and sticky residue. Now I have to pay someone to come in and hopefully rid my house of the scourge you all left behind. I will be calling you and strongly requesting a refund. If not refund is given easily, then I will certainly be billing you for the cleanup I am being charged.

Very clean and the techs are conscientious

Did a thorough job and cleaned up afterwards.

An excellent job done by your service staff. I especially like the products used.

The people, the process and the results. Zerorez is the only company we have used for years now.

Robert Keith did another fantastic job, I'll be requesting Robert again next year.

The fact that they are non toxic and still do the job. My carpet looks great and Robert was exceptional.

We were very pleased with our technician Robert. The floor hadn't had a deep clean in years. Added to that after a 40 person Thanksgiving the floor was in sad shape both carpets and tile. In tough areas of which there were a lot Robert got down on hands and knees to get the grunge out of the grout. It is great to see there are still people out there that take pride in their job no matter what. I raised my kids that if they cleaned toilets best they have the cleanest ones in town. Clearly Robert has the same ethics. You are lucky to have him.
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technician was great and i like that the product doesn't leave any residue

Very good experience with Daniel and the process.

It works. Technician is very helpful.

No order or soap film

Levon was great carpets look great

Always helpful and courteous!

VERY GOOD CLEAN PRODUCTS AND VERY GOOD SERVICE

Thank you guys so much my carpet looks new again. You guys are a God send..

Carpet cleaned up beautifully Technician did great job.

actually works

Professional manner& really clean carpets which dry quickly & smell clean!

Best cleaning job we've ever had. Brett got rid of stains we thought were permanent. By the way, he was super polite and efficient. Next time we need carpet cleaned or if anyone asks for a recommendation, we will definitely call/recommend Zerorez.

I like the clean aspect, also your service providers are all very good. Brett is a standout, does a great job, very thorough and has a great attitude. He's a pleasure to have in our home.

my white carpet looks amazing! There were so many spots from my dog, cats and kids. They are all gone!

Compare to the other carpet cleaners, the extra money I paid does not measure up to the hype about ZEROREZ, I've had a return service to re-do the Master Bathroom, one "Highest Traffic Area" I pointed out to the service technician before the first cleaning to take extra care of.

The technicians was courteous and professional. The carpets dried within a few days, I liked that a lot, also, the tech worked to get up old stains from my pets. Next time I will ask about pre-treating areas of hard stains. Overall, zerorez did a very good job on some very filthy carpets.

Carpet wasn't as clean as I had expected. It's only 3 years old and the traffic areas still look soiled. The technician was very Nice and respectful .

Robert did a fantastic job! He was on time, explained everything, listened to our concerns, and did a very thorough job!

The technician was helpful and personable. As the service was only done yesterday, so far the carpet looks great. Keeping my fingers crossed that stains don't come back.