Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34707 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 18, 2016 — Rated 10 out of 10 by Rick Stack Zerorez Los Angeles
What do you like about our products and services?

Rashad did a fantastic job on our carpets! Cleanest ever and fresh smelling.

Report a concern   September 18, 2016 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Your service is great, carpets look terrific and the technician is friendly, helpful and knowledgeable.

Report a concern   September 18, 2016 — Rated 10 out of 10 by R.H. Zerorez Los Angeles
What do you like about our products and services?

Friendly and professional service and great quality of work!!

Report a concern   September 18, 2016 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

When done in honor and perfection by a technician like Rashid, there is no better floor cleaning system.

Report a concern   September 17, 2016 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

We clean with Zerorez every year. Had a little trouble with the schedule this time, but the technician did an excellent job with our carpet.

Report a concern   September 17, 2016 — Rated 10 out of 10 by K.O.G. Zerorez Los Angeles
What do you like about our products and services?

I really like the guys who come to my home to clean. They are friendly, helpful and considerate of me and my home.

Report a concern   September 17, 2016 — Rated 10 out of 10 by H.R. Zerorez Los Angeles
What do you like about our products and services?

How well they work!
Also, Robert Keith is a very hard worker with a fantastic attitude.

Report a concern   September 17, 2016 — Rated 10 out of 10 by N.J.D. Zerorez Los Angeles
What do you like about our products and services?

the carpet looks perfect when you are done and no chemicals!

Report a concern   September 17, 2016 — Rated 10 out of 10 by J.I. Zerorez Los Angeles
What do you like about our products and services?

Timeliness and professionalism of the service.

Report a concern   September 17, 2016 — Rated 4 out of 10 by M.F. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The first time i used your company the Tech took his time and got every stain out of my carpet. He used something called the claw. I requested that you bring the claw again. Marcel said he had it but he never used it. I got a simple spray over and vacuum which left a lot of the heavy traffic areas still showing dirt. Marcel claimed that was the best it was going to get. After he left I rented a machine from Home Depot and spent 3-4 hours going over the heavy traffic spots and removed 99% of the dirt. You could actually see a big difference. I would have paid extra, like we did the first time to have him stay and do the job right the first time.

Report a concern   September 17, 2016 — Rated 10 out of 10 by T.S. Zerorez Los Angeles
What do you like about our products and services?

Easy to schedule, I received a call 30 mins before arrival, Livingston was friendly & helpful, but most of all my carpet looked so nice after he was all done! Great job!

Report a concern   September 16, 2016 — Rated 5 out of 10 by T.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

We were happy with the carpets and rugs that were cleaned but we are very dissatisfied with the couch and love seat that were cleaned. I wanted to wait a couple of days before calling to make sure that what we saw was the final result (I.e. before being cleaned they were soiled in an even pattern. Now there are darker areas of different sizes, the piping on the cushions is still dirty. We feel that the couches look worse now than they did before they were cleaned. I can take a photo and send it to you for you to see if you want but we would like a technician to return and remediate the problem.

Report a concern   September 16, 2016 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

Arrived on time. Carpets looked great.

Report a concern   September 16, 2016 — Rated 10 out of 10 by Gerald Goldstein Zerorez Los Angeles
What do you like about our products and services?

on time and efficient.

Report a concern   September 16, 2016 — Rated 10 out of 10 by C.D. Zerorez Los Angeles
What do you like about our products and services?

Once again, Zeorez came through with flying colors (THANKS, KEITH!) This is the first time I have had the hard wood floors done and now don't know why I waited so long. They look great, as do the carpets that were done the week before. I'll never use anyone else!
Service, quality and professionalism can't be beaten!

Report a concern   September 16, 2016 — Rated 10 out of 10 by P.O. Zerorez Los Angeles
What do you like about our products and services?

Great staff and quality of the product. That said I didn't receive a invoice by e-mail as promised.

Report a concern   September 16, 2016 — Rated 8 out of 10 by M.M. Zerorez Los Angeles
What could we do to improve?

Brett was on time, efficient and very helpful. I would want him to come again.

My only issue is the price of $240.00 to clean an indoor/outdoor rug which I had only paid 99,00 for at Target. I could have replaced it for less.

Report a concern   September 16, 2016 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

Great service and cleaning is the best.

Report a concern   September 16, 2016 — Rated 10 out of 10 by A.A. Zerorez Los Angeles
What do you like about our products and services?

The man did a spectacular job. I wish i knew his name because he was perfect.

Report a concern   September 15, 2016 — Rated 10 out of 10 by Carly Pollard Zerorez Los Angeles
What do you like about our products and services?

That it is green

Report a concern   September 15, 2016 — Rated 10 out of 10 by J.F.C. Zerorez Los Angeles
What do you like about our products and services?

Floor came really clean!! Serviceman was efficient, nice, and did a good job.

Report a concern   September 15, 2016 — Rated 10 out of 10 by Terry Brodeen Zerorez Los Angeles
What do you like about our products and services?

Quick, easy and no toxic fumes.

Report a concern   September 15, 2016 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Levon did a fantastic job. He makes the product even better! Thanks.

Report a concern   September 15, 2016 — Rated 10 out of 10 by G.W. Zerorez Los Angeles
What do you like about our products and services?

No chemicals, service was good, job well done

Report a concern   September 15, 2016 — Rated 10 out of 10 by Richard Faust Zerorez Los Angeles
What do you like about our products and services?

Very clean, no chemicals, nice on phone, nice representative, very professional job.

Report a concern   September 15, 2016 — Rated 10 out of 10 by P.K. Zerorez Los Angeles
What do you like about our products and services?

Great products and Brett was efficient & timely!!! We will definitely ask for him now on!! 10+++++

Report a concern   September 15, 2016 — Rated 10 out of 10 by K.L. Zerorez Los Angeles
What do you like about our products and services?

Clean, good service, easy to schedule

Report a concern   September 15, 2016 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

Excellent results and technician worked very hard

Report a concern   September 15, 2016 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

Efficient & on time. Products - Rugs look great!

Report a concern   September 15, 2016 — Rated 10 out of 10 by Nate Cordray Zerorez Los Angeles
What do you like about our products and services?

Excellent Service and will definitely use again!


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