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based on 35027 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your operator, Robert, was wonderful. He knew what type of carpet we had; he told me what he would be doing; he was careful and efficient; he even told me what type of stain remover not to use. I have heard about Zerorez from the Bill Handle radio station for years. I am very glad I tried the product, my carpet dried quickly and looks great. One last trait of Robert's is that he said he always gives a little bit more.His little-bit-more was to clean my five stairs and the landing and gave me a small bottle of your stain remover. Few people give just-a-little-more these days. He is a good worker and valuable asset. Name removed
The carpet is less dMp and stays clean longer
The genteman was timely in arriving and I am happy with my clean carpets
your professionals came; did a great job and I was left with an extremely clean home! Well done to your team. Dave Last name removed
Carpet looks great! Service was awesome!
Great customer service (promptness, courteous service, and cleaning thoroughness
Carpet is clean and not crunchy after cleaning. And there is no residue for dirt to stick to.
The tecnition was very helpful and friendly
Professional and job well done.
Professional, courteous and great customer service
Keith was awesome
Clean service
clean carpet, fresh smelling, quick drying, no dirt build up right after cleaning
Quality of service, service providers, chemical free
Our technician, Jose Osoria was wonderful! He did a great job and had a super attitude. It is because of him that we are referring all of our friends to your company!
Thank you!
Very polite and professional.
It is a pleasure to do business with a company that does what it says, when it is to be done and in a timely manner - plus doing an excellent job. I found you many years ago and at that time you did a wonderful job. The same this time. Spencer, your representative called 5 minutes before arriving, was right on time, presented himself in a graceful, wonderful manner and did an excellent job. Thanks again - everything looks great. Sincerely,
Judy Last name removed - Rancho Palos Verdes, CA 90275
Friendly, fast and conscientious
Thanks for an excellent service. Sal did a professional job in every way. He was on time, thorough, careful, caring, and explained the process along the way. We are very happy with his work.
Prompt arrival time and quick to clean our area rug too!
Very happy with how my carpets turned out.
Quality, communication, people
Eduardo is great. Arrives on time, professional, and does a wonderful job. Thank you
Alkaline water. Choice of using chemicals or not using chemicals. Ease of scheduling. Technicians show up during scheduled time and call when they are on their way.
Hello, first of all your team was very professional, Jeff with good customer service over the phone, then I met Eric very cordial and knowledgeable about hardwood floors. My only recommendations are that you should provide Jose with some more training. Jose was cordial enough but lacking of knowledge when it comes to be careful with minor details. Details that are very important such as floors and surrounding spills. Other than that everything was good Thanks very much
odor free and fairly dry product used.
Highly efficient, excellent job and VERY personable representative!
Carpets and sofa looked great-Jose was on time and very courteous
My dog had to take diuretics for several years and would pee whenever and wherever. The zero residue, no urine smell and clean carpet is what I like about your products. Daniel has cleaned my carpet several times and I totally appreciate his professionalism, dedication and kindness.
Daniel was great, so this is a complement for Daniel:Called prior to arriving, (we like that).
Right on time, (we like that also). Everything looks great, except a residue on the floor, which came up effortlessly after a quick washing. Hope to see Daniel again so we can keep our floors looking great!! P.S. Took a little longer to dry, but worth the wait.
Have used Zerorez for years; very pleased with service. Dennis has been outstanding over the years. He is reliable, polite, knowledgable; always feel confident that he will do an excellent job, and he has never let us down.