- Phone: (949) 387-2222
- Visit Website
based on 35027 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional service. All spots were removed and did not reappear! Technician was friendly, professional, and efficient.
Robert , has been cleaning my carpet for 7 or maybe more years. Robert is the biggest reason I continue to call on your company. There is no questioning the job Robert will do. He always does his best. It is very hard to find good employees that take pride in there work. Robert is that employee, you are blessed to have him.
As far as the company, I respect how Zerorez is always trying to improve.
Thank you
Name removed
Carpets stay clean longer than other carpet cleaning businesses. Our technician was professional , polite , efficient!
You can share, but can you only use my first name and last initial? You can use my city.
Keith was fantastic. He was friendly, knowledgable and professional. My carpets look great and no smell. My shower needed a good cleaning and he took time to make it perfect.
High quality and professionalism of staff. Most recently, Keith Almanza (Invoice #66800) did top notch work and was extremely polite & professional. It is the recurrent job well done and workers like Keith that keep me returning to Zerorez time and time again. Don't change anything.
Your service techs are extremely well educated about their products and cleaning. They are polite, professional and super helpful, giving me the feeling that we'll get everything done and back in order. Makes me smile. Please give a shout out to Sal and thank him again for us. He made our day! And, if possible, we'd like to have him be our "regular guy", when we're ready to clean again.
The method of cleaning was very pleasing to me -- no chemicals and wondering if all the solution / soaps came out of the carpet.
The technician was very professional and did a beautiful job.
All the spots came out and have not returned. The service tech was friendly and professional.
The professional and courtesy attitude of your associates
The young man was very polite & presentable explained the process.
Quick, single person not a huge crew, no need for house hookups everything is contained in the van. English speaker and understood my needs. Did not push for more services eg special cleaners or other floor areas.
The information provided by Sal, who cleaned our carpet.
Great cleaning job
Minimal odor and makes the carlets look like new!
My Carpets look like new!! Sal came to my home on Friday and cleaned my carpeting. Did a wonderful job and was very careful doing his work. Very professional and I definitely will request him to come to my home when my carpets need cleaning again. Thank You, Name removed
The removal of the bad odors is the best benefit of using ZeroRez. The use of a powerful vaccuum and water leaves the carpet very clean, looking new and removes smells.
Sal was professional and a quick worker.
The technician, Brett, is awesome, and professional.
Very good service. No residue. Only method that removes some very tough stains.
Everything. Arrival on time; polite, very accommodating and the job was outstanding.
Clean and fast drying. It took the spot out that was there for a long time
Robert always goes the extra yard to make sure everything is perfect when he leaves. Great job!
Friendly and competent gentleman Sal did a great job on carpets and floors- was on time- called beforehand - and left everything neat and clean. Carpet and floor look fantastic !
Zerorez is GREAT!!! We have ALWAYS been satisfied with any type of service they provide. The technicians are courteous, knowledgeable, and efficient in their jobs. The office staff is wonderful too!! We would recommend Zerorez to anyone and they truly are THE BEST!!!
Professional staff
No soapy residue.very professional technician
Excellent customer service, awesome technicians and Clean carpets with no chemical smell
The tech explained the process and was very professional. His name was Matt. I was amazed at how well the product cleaned my area rugs. They look beautiful. The colors are very vibrant.
I could schedule online and the service tech came on tmie.
The guy we had seemed reluctant to move any furniture at all--our couch is very light and elevated on legs. I can move it all by myself, but he didn't even try to move it so I did. Same with our living room chair. He wasn't very thorough, and took less than half the time the last guy took. And the last guy moved our dining room table back an forth to get under it, this one didn't even try to clean around it much. Other than that, the carpets do look better.