- Phone: (949) 387-2222
- Visit Website
based on 34889 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the worker who came out was thorough & did an excellent job. The carpet looks great.
The high 12 PH alkaline water and less chemicals used cleaned my off white carpet well and are also better for my home and the environment.
The process was quick and technician explained everything. He gave me a suggestion to get a carpet runner for the high traffic area in front of our sofa.
The name says it all ~ Zerorez
Professionalism and knowledge from staff. Great service.
It was very easy to make the appointment, which was followed up with a confirmation email and a reminder phone call the day before.
Then on the day of service, Brad, our cleaning rep called 30 min before to inform us he was on his way. He set up the hoses and started the work right away. He answered my questions very efficiently.
When I came back, the carpet looked clean and smelled so nice. Brad provided the plastic shoes to walk around as carpet was wet from the cleaning. He gave me his advice on how to dry the carpet quicker.
Overall great service!
Service was fantastic, Robert is very professional and he did a great job on my home and my boat. Also he was on time!
Good job, timely, nice service.
Michael was amazing. He came in and was fast. Very friendly and got the carpet so it looks
new again. We will be calling again we were so happy with the results. Thank you
Safety of cleaner product. Efficiency and reliability of employees.
All
The technician was very knowledgeable and professional. He explained the system and its benefits and then in the end......what he said ACTUALLY came true (unlike half a dozen other carpet cleaners I've used! The carpet was super clean and smelled great. He was fast yet thorough and so courteous. The carpet was dry when he said it would be and left us booties to wear too!! Very happy. I am moving out so I'm a little jealous of the new owner. I wish I could stay and enjoy it!!
Service this time was best ever!
Great cleaning job, quick, on time, Keith was very professional and carefully took care of our problems.
SERVICE WAS RELIABLE AND THE RESULTS WERE SATISFACTORY. I WOULD USE YOUR SERVICES AGAIN.
I adore Gabriel! Jonathan came this time to do our carpets and did a great job. He was friendly, professional and explained how your service deals with cat urine in the carpet and what your service would do for us.
Will need to see you often if the cat doesn't get herself together!!!
Many Thanks and we'll see you soon!!
First name removed
Thorough and detail oriented. Brett is very professional and gives good customer service.
ZeroRez is simply the only cleaning service we've used for over a decade, and it's the best. Technicians always courteous & a pleasure to have in your home. Techs also clearly love this company and their jobs - which means the company is run well. It's just a smart, healthy way to clean your carpets and flooring!
I've used zero Rez three times. The first time I was sold. An excellent job was done on my carpets as well as the stairs. I was especially impressed because we hadn't had our carpets cleaned in about five years. The second time, not so good or thorough. We had our fabric couch cleaned because of smell at where the head rests but the smell was never removed. I decided to give it one more go(remembering how impressed I was with the first job) and I was greatly disappointed again. It seemed as though the guy just straight out neglected problem spots that I had pointed out. He said that he'd been cleaning carpets for 17 years so I figured he knew what he was doing. So sorry but I won't be using nor recommending zerorez again. Three strikes and you're out.
I sent in a couple questions about my job and the estimate that was left with me for additional work
All of your staff are very dedicated. We've had several people. It's a clean product that can clean lots of surfaces and you do it relatively reasonably price and in in the retirement only friendly way.
Name removed
Environmentally friendly ! Reliable ! Professional!
Very honrst and professional, did a great job.
I like everything about Zerorez.No soap residue so spots never return.
Did a very professional job would highly recommend.
Available appointments, reasonable cost, excellent service
The technician was friendly, efficient and did a fabulous job. My carpets stay clean longer since I started using your service.
Everything!
It worked. My carpets are clean. The tech was very plight.
My carpet looks awesome!
Quality work done by friendly service men.
Very thorough and clean