Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34889 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 12, 2017 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

Prompt courteous service and a great clean carpet!!!!

Report a concern   July 11, 2017 — Rated 10 out of 10 by R.W. Zerorez Los Angeles
What do you like about our products and services?

They did a nice job. Very professional. Very nice staff.

Report a concern   July 11, 2017 — Rated 10 out of 10 by E.C. Zerorez Los Angeles
What do you like about our products and services?

Professional, on time, clean, careful around furniture.
I will gladly use their services again!
Thank You!!!

Report a concern   July 11, 2017 — Rated 10 out of 10 by L.L. Zerorez Los Angeles
What do you like about our products and services?

Sal did and excellent job. He was very professional. I would recommend your services!

Report a concern   July 11, 2017 — Rated 2 out of 10 by K.R.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I called because the dog threw up on our white wool area rug. The technician was not able to get the stain out and let me know he was doubtful about getting it out from the beginning. I wish I would have been told that on the phone--that it was unlikely the stain would come out with your products. He said it was because I put baking soda on the stain, which according to him I shouldn't have done (it was recommended on the internet for getting pet vomit out of a run) I wouldn't have paid to have someone come out if I'd known the stain would look no different. It felt like a waste of money. The back area rug was cleaned and it looks good.I have now called another carpet cleaning company to see if they can do better on the stain.

Report a concern   July 11, 2017 — Rated 10 out of 10 by D.R.G. Zerorez Los Angeles
What do you like about our products and services?

We are very pleased with the service that we receive from Zerorez! They are prompt
and courteous and always do an excellent job!

Report a concern   July 10, 2017 — Rated 10 out of 10 by R.D. Zerorez Los Angeles
What do you like about our products and services?

Customer service and environmental friendly

Report a concern   July 10, 2017 — Rated 10 out of 10 by A.B. Zerorez Los Angeles
What do you like about our products and services?

My carpets look great. Wonderful service.

Report a concern   July 10, 2017 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

Safe products used.

Report a concern   July 10, 2017 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

No chemicals

Report a concern   July 10, 2017 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Great service, timely and efficient. Carpets came out great!

Brett Spence is an outstanding technician and a very pleasant person to have in my home.

Report a concern   July 10, 2017 — Rated 10 out of 10 by R.L. Zerorez Los Angeles
What do you like about our products and services?

Wonderful Experience. My carpet looks like new. My indoor allergies are nearly gone. My technician Brett Spence was very professional and quite knowledgeable. I will definitely use this cleaning method again. I highly recommend the zerorez cleaning method for all carpet!!

Report a concern   July 9, 2017 — Rated 10 out of 10 by N.H. Zerorez Los Angeles
What do you like about our products and services?

I have never had any company clean so thoughtful. Robert did an excellent job!

Report a concern   July 9, 2017 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

Robert was very professional and polite! Carpet looks great!
Name removed

Report a concern   July 9, 2017 — Rated 10 out of 10 by L.K. Zerorez Los Angeles
What do you like about our products and services?

Your people, in this case, Marcel, do great work and are a pleasure to deal with.

Regards,

Andy Last name removed
Phone number removed (mobile)
Email address removed

Report a concern   July 9, 2017 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Tech, Jonathon, arrived on time, as scheduled. He was efficient, professional, and the carpets look great.

Report a concern   July 9, 2017 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Reliable, quick and did a good job for a good price.

Report a concern   July 9, 2017 — Rated 10 out of 10 by Y.M. Zerorez Los Angeles
What do you like about our products and services?

It's Non toxic and my husband and I can see the how much the difference before and after. Love your service!!!

Report a concern   July 8, 2017 — Rated 10 out of 10 by N.J.Z. Zerorez Los Angeles
What do you like about our products and services?

Very pleased with the cleaning process. Happy because no powerful chemicals were used with the major carpet cleaning process. We were able to clean more of the hard to get to areas of the rooms cleaned. Very polite, good service person did our carpet cleaning job. We had two bad spill areas and he was able to clean both so there is no evidence of spills. Punctual and polite person thoroughly satisfied our carpet cleaning needs.

Report a concern   July 8, 2017 — Rated 10 out of 10 by B.B. Zerorez Los Angeles
What do you like about our products and services?

very happy with process and Robert. Please opt me out of the "spam" on my email

Report a concern   July 8, 2017 — Rated 9 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

Great job! Carpet looks quite nice

Report a concern   July 8, 2017 — Rated 7 out of 10 by S.M. Zerorez Los Angeles
What could we do to improve?

The first time we used your company it was terrific. This time was only so-so. The technician phoned at 8:15 said he'd be tonus between 8:30-9. Showed up at 9:15. Not a really big deal, but now that the carpet is dry we have some streaks.

Report a concern   July 8, 2017 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Great service, always prompt. I'm very impressed by the customer service each time.

Report a concern   July 8, 2017 — Rated 0 out of 10 by R.A. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Train your office manager Jennifer to have better customer service skills. You may have good product but your employer lacks professionalism

Report a concern   July 8, 2017 — Rated 9 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Technician was on time

Report a concern   July 8, 2017 — Rated 10 out of 10 by B.A.E. Zerorez Los Angeles
What do you like about our products and services?

The technician always arrives on time. Our carpet stays clean longer because it doesn't have any residual soap left in it. The technician is always very professional, clean and friendly. The carpet looks brand new when the job is completed.

Report a concern   July 8, 2017 — Rated 9 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Quick friendly service.

Report a concern   July 7, 2017 — Rated 10 out of 10 by S.A.D.N. Zerorez Los Angeles
What do you like about our products and services?

Fast and efficient. Polite amd accommodating.

Report a concern   July 7, 2017 — Rated 10 out of 10 by H.F. Zerorez Los Angeles
What do you like about our products and services?

Prompt service, excellent cleaning, quick drying.

Report a concern   July 7, 2017 — Rated 10 out of 10 by B.W. Zerorez Los Angeles
What do you like about our products and services?

Third time using.


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