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based on 34718 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality.....always good.
The natural product and your staffs professional
Demeanor.
Like how clean the carpets are now. No perfumy smells, just clean!
Professional. The appointment was easy to schedule and the tech arrived on time. The carpet in my motorcoach looks great!
Don't use anyone else! Zerorez is GREAT!
Zerorez is the best rug cleaned.
This last visit was not as satisfactory as previous ones. However, I have been using Zerorez since 2000 and will continue to recommend.
count be happier come again
Nice man great work. Clean and caring
Before I wasn't charged extra for
scotch guard. the last person I tried
had it in the price.
Love it!
They work!
On time, technician very courteous and knowledgeable and clean
I have been a customer for 6 years, I do feel as if I did not get my money's worth. I have the same areas always cleaned for less than $350 this time my total was close to $400, I was charged a fuel charge which has been waived in the past additionally I was told June specials don't apply to carpet. In November I will be looking for a different carpet cleaner
No hidden fees, always on time, and getting the stains out without chemicals.
We love Robert. He always does a fantastic job. He's friendly, professional, and knows what he's doing. Zerorez is the only carpet cleaning company we use now because the process really works. Robert is the only technician we use now because he always does a superior job.
Thank you.
The carpet looks great when it's done and stays that way much longer. The technicians are always friendly and professional, and I wouldn't use any other carpet cleaning company.
Cleans without harsh chemicals
My Carpet and furniture did not come out nearly as clean as I had hoped. The Tech was very nice and worked very hard to try to get everything clean. However not sure I agree that your water solution works as well as carpet detergent. Sorry! I would love to say that I was happy, but I am not.
Name removed
Levon did a great job. He was careful and thorough and a very cheerful and pleasant young man.
Prompt, pleasant, and carpet looks great. Stains and pet odors are gone.
No residue and great smell!
Great service,nice customer service
Robert has been here three times , for a couch , tile floors and carpet . The work done was excellent.
No chemicals or soaps used! Spots gone! Juan was a very efficient tech. Thanks!
On-time arrival
Work thoroughly done
No harsh chemicals
I had great results, my carpets are clean and fresh.
I like the chemical- free process for cleaning the rugs. I like how effective this process is in
cleaning the rugs. They look new afterward.
The workmen are always thorough, thoughtful and professional.
I'm delighted I discovered Zerorez and will continue to use the service every year as I've
done for several years now.
I just had my carpets cleaned by Zerorez for the first time ever. It was also the first professional clean we've had in almost five years! My carpet looks AMAZING. My biggest concern about carpet shampoos is the potential skin reaction on my bulldog. He is sensitive to everything and he hasn't had a negative reaction whatsoever. I'm so impressed and will call them in the future.
Our business does not have a convenient water hook-up, so the self contained water function is very desirable.
On time, Daniel called to say he was on his way! Once here, we discussed the areas I wanted to have cleaned & welcomed his suggestions on what was best for each rug. Daniel was great, very professional & at the same time, personable. He paid attention to detail & took precautions to protect my hardwood floors.