Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34889 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 7, 2017 — Rated 10 out of 10 by T.W. Zerorez Los Angeles
What do you like about our products and services?

The technician was very professional. He explained everything about how the cleaning process works and what type of results we could expect. The fact that the cleaning process does not use any detergents or chemicals that can build up in your carpets is what sold us on the product. The price we were quoted was what we paid; there was no up selling or hidden charges. The final results exceeded our expectations but were what we had really hoped for. The carpet looks and feels great and hopefully the clean appearance will last for many months to come.

Report a concern   July 7, 2017 — Rated 10 out of 10 by B.I. Zerorez Los Angeles
What do you like about our products and services?

I can always count on Zerozez to do a great job in cleaning my carpets. Sal Alvarez is so thorough and takes such pride in his work! In the future, my next job for Sal will be cleaning my kitchen tile and grout. Thanks Again for a job well done! Name removed

Report a concern   July 7, 2017 — Rated 10 out of 10 by L.H. Zerorez Los Angeles
What do you like about our products and services?

Very good work

Report a concern   July 7, 2017 — Rated 10 out of 10 by E.C. Zerorez Los Angeles
What do you like about our products and services?

Professional technicians, clean scent

Report a concern   July 7, 2017 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

Technician was great and did a wonderful job as usual.

Report a concern   July 6, 2017 — Rated 10 out of 10 by B.I. Zerorez Los Angeles
What do you like about our products and services?

The service is good and the products do a good job.

Report a concern   July 6, 2017 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

I love the product results and professionalism.

Report a concern   July 6, 2017 — Rated 10 out of 10 by B.B. Zerorez Los Angeles
What do you like about our products and services?

Friendly technicians who do a great job, product leaves carpets fresh and clean.

Report a concern   July 6, 2017 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

My technician, Marcel Costamaillere, was super duper. Hard working, NICE as pie. As a consumer, this is a great combination. Please give Marcel a gold star!

Having used Zerorez in the past, I used a different service after a friend passed away--after a SHORT time, the carpets looked terrible.

So, I came back to Zerorez. I have before/after pictures, which I think are very good, showing the results of Marcel's efforts.

Report a concern   July 6, 2017 — Rated 10 out of 10 by K.D. Zerorez Los Angeles
What do you like about our products and services?

We've used Zerorez for years and have been very satisfied with your service. We have light carpeting and a black dog and she tends to shed. However, this last time, Darla (our dog) threw up on the carpet yesterday morning and I thought there was no way Zerorez could get those stains out. The technician came in and cleaned the carpet in a little over an hour. It looks as if Darla's accident never happened! Thank you Zerorez!

Report a concern   July 6, 2017 — Rated 9 out of 10 by R.G. Zerorez Los Angeles
What do you like about our products and services?

On time and professional.
The carpet cleaning works well.

Report a concern   July 6, 2017 — Rated 10 out of 10 by B.V. Zerorez Los Angeles
What do you like about our products and services?

The technicians are professional and my carpets always look good once they have been cleaned. Also like the fact that it is environmentally friendly and no residue is left behind.

Report a concern   July 6, 2017 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

Excellent

Report a concern   July 5, 2017 — Rated 10 out of 10 by P.S. Zerorez Los Angeles
What do you like about our products and services?

Your process gets my 17 year old WHITE carpet looking reasonably new, even with two boys, husband and cats doing their best to destroy it....it always amazes me, and guests, how nice they look. Thank you!

Report a concern   July 5, 2017 — Rated 10 out of 10 by J.J.P. Zerorez Los Angeles
What do you like about our products and services?

Eric did a great job.

Report a concern   July 5, 2017 — Rated 10 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

Robert was friendly and did a great job cleaning my chair.

Report a concern   July 5, 2017 — Rated 10 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

Your employees not only clean the carpet or pick up area rugs to be cleaned at your facility (I've had experience with both), they explain what they are doing and give tips on how to do spot cleaning and maintain the carpet or area rugs between cleanings. I am so happy to have found your company as you are much, much better than any carpet cleaners I have used in the past.

Report a concern   July 5, 2017 — Rated 10 out of 10 by E.L. Zerorez Los Angeles
What do you like about our products and services?

The service that Zerorez provided fro our facility was very detailed. We were happy with the work the workers have provided for us in the past.

Report a concern   July 5, 2017 — Rated 10 out of 10 by P.P. Zerorez Los Angeles
What do you like about our products and services?

Great service from Robert.

Report a concern   July 5, 2017 — Rated 10 out of 10 by L.B.J. Zerorez Los Angeles
What do you like about our products and services?

I like the idea of cleaning with water, no chemicals, no scum.

Report a concern   July 5, 2017 — Rated 10 out of 10 by A.B. Zerorez Los Angeles
What do you like about our products and services?

Professional & thorough - an all around great experience & a job well done. Looking forward to scheduling our next service!

Report a concern   July 5, 2017 — Rated 10 out of 10 by A.T. Zerorez Los Angeles
What do you like about our products and services?

Timely, friendly, well done

Report a concern   July 5, 2017 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Clean and thorough

Report a concern   July 5, 2017 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

I like the feel of the carpets after the cleaning, it's like have a clean fresh towel. Matt our technician was polite, on time and answered all our questions. I would have liked to see the water after the cleaning, to see how much dirt had been collected. I hope the clean feel of the carpet lasts a long time.

Report a concern   July 4, 2017 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Great, thorough carpet cleaning. The person who worked at my house was on time and very polite.

Report a concern   July 4, 2017 — Rated 8 out of 10 by T.D. Zerorez Los Angeles
What could we do to improve?

Lower price. On time cleaning.
For the amount of time hear it's expensive.

Report a concern   July 4, 2017 — Rated 10 out of 10 by K.L.D. Zerorez Los Angeles
What do you like about our products and services?

already filled one out

Report a concern   July 4, 2017 — Rated 10 out of 10 by E.H. Zerorez Los Angeles
What do you like about our products and services?

Carpet on stairs is clean and walking on the steps so much has not caused any stains to come through the carpet as it did the time I had it cleaned by another company. I was told by someone who knows about cleaning carpet that too much soap was used and left in the carpet that left the stains when weight was on carpet over time.
Thank you for using a method that left no stains with use.

Report a concern   July 4, 2017 — Rated 10 out of 10 by J.I. Zerorez Los Angeles
What do you like about our products and services?

Trustworthy to be truthful about what can be expected in the outcome. Satisfaction when job is done.

Report a concern   July 4, 2017 — Rated 7 out of 10 by C.R. Zerorez Los Angeles
What could we do to improve?

scheduling appointments is too cumbersome. I had to call on three separate occasions and left two voicemail(s). The VMs weren't returned until three days after leaving...


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