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based on 34889 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the great service and friendliness of the technicians. And the the fact that the company is amenable to tweaking the service i actually need versus what I requested. There's never a problem!
Dennis Smith is a very hard worker and makes sure he has more than met your expectations. The carpets look and smell so good after the thorough cleaning process he used. I have used this company twice now, and both times I found them to be very professional and efficient.
They do a great job and the technicians are always awesome!
As usual, great job! Technician bright, friendly, on time and was great.
I really appreciate the friendly service and quick easy approach that Zero-rez incorporates in their customer service...
daniel was professional, knowledgeable and efficient. great asset to your organization!
Our floors and counter look amazing NOW. Simple and easy. We had our dental office with hard wood floors brought back to life. After years of tracking dirt and build up from cleaners they were pretty dingy. After the service from zerorez they are just beautiful! We had the counter sanitized for everyone's safety. Very reasonable pricing and great customer service.
I say quit breaking your back trying to restore your floors and let them do it for you. The whole process took about an hour. So worth and your back will thank you for leaving it to the professionals. We are a Highly satisfied customer.
No chemicals and the carpet looks great.
Always very professional and friendly. I have been a client for years. Beautiful job on my carpets. Thank you!!!!!!!
Your conscientious service representative did the work agreed upon quickly and well.
We are satisfied with the results and costs, and will use Zerorez for future needs.
Very impressed with Daniel very professional and knowledgeable. Your products cleaned our carpets and they look fantastic. We had Daniel come out again and clean our grout and what a difference it made.
First of all, It was an emergency situation for me, and your company did their best to get to my home and remedy the problem first thing in the morning after calling.
I would certainly use Zerorez again when my carpets need cleaning and refreshing.
I have used Zerorez for years at two different homes and have recommended Zerorez to many of my friends and family. All who have used your company have been extremely satififed as have I.
Very professional, great job: wine stains, paint and main foot traffic areas removed, my carpets look brand new.
Very quick and efficient and courteous.
Our carpets always feel so clean for months afterwards; not like those $99 carpet cleaners. There is no residue to deal with. Cleaners arrive on time; are professional & do a great job!
Service is great; good communication about arrival time.
Results are great; the carpet looks like new again!
Everything!!!!
Service is prompt. they do a great job have used for about 15-20 years never have I had a complaint about the work.
Marcel did a fabulous job. Two hard days. Our couch and floors, well lived on, not like new, but very close; certainly to us! Thanks Marcel and Zerorez!
I was hesitant to use Zerorez based on the online reviews. I went ahead based on the recommendation of a friend. They were timely, quick, efficient, and the pricing was accurate. They didn't try to upsell us any additional services. We were curious about the hard tile cleaning so he did a test Area for us to see. Great service! Reasonable pricing. Ask for Daniel or Sal.
Fast drying! Great results
called numerous times recording said I was 3rd in line then 1st in line waited and then went to a recording. Before that left message and never heard back however got an e-mail that I was on the schedule for Friday July 7 from 1-3. I currently use Zerorez for Concordia University I call and maybe because it is a commercial account and a larger paycheck there is more attention to us.
Professional employees and thorough cleaning
technician was exceptional
results were great
was on time,called ahead
the whole experience was exceptional-quite different than other services I have experienced in the past
Richard knowledge and experience and kindness and professionalism
ONTIME SERVICE, GREAT CLEANING JOB TOO!
I've used several carpet cleaning services over my many years, and Zerorez is superior by far. I have light carpet, a large backyard, and three dogs that are in and out at will. After last weeks cleaning I can honestly say that my carpet looks as good as the day it was installed, six years ago! The difference is amazing. Of course I've had it cleaned several times before, but the care shown by Robert Keith, the technician, the equipment, the cleaning products they use, the dedication to do the finest cleaning job and satisfying their customers shows in the results. I have already sung their praises to my friends and family. My daughter is calling today to schedule service at her home. Zerorez and Robert are the Best!
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Everything

Not really sure. It just seemed to take longer than expected to dry, and there was a little more smell than I had expected. other than that, all was fine