Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34889 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 27, 2017 — Rated 8 out of 10 by F.D. Zerorez Los Angeles
What could we do to improve?

Tell me what I must move.

Report a concern   July 27, 2017 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Easy scheduling. On time or before. Technician calls ahead and does a thorough job.

Report a concern   July 27, 2017 — Rated 10 out of 10 by T.K. Zerorez Los Angeles
What do you like about our products and services?

Awesome as always. Will call again soon.

Report a concern   July 27, 2017 — Rated 5 out of 10 by R.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

It's our first time doing grout cleaning so no idea what to expect.
Although, the technician did a decent job, there were some areas missed and for the price we paid, it seems fairly high for not a stellar job.

Report a concern   July 27, 2017 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

No chemicals. Alkaline water.

Report a concern   July 27, 2017 — Rated 10 out of 10 by G.S. Zerorez Los Angeles
What do you like about our products and services?

All went well.

Report a concern   July 27, 2017 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

Outstanding - quick and clean

Report a concern   July 27, 2017 — Rated 10 out of 10 by A.R. Zerorez Los Angeles
What do you like about our products and services?

The service was amazing, he did a wonderful job and he was so professional, that is why we continue to use Zerorez.

Report a concern   July 27, 2017 — Rated 10 out of 10 by C.L. Zerorez Los Angeles
What do you like about our products and services?

Very courteous, on time, very clean!

Report a concern   July 27, 2017 — Rated 10 out of 10 by R.B.K. Zerorez Los Angeles
What do you like about our products and services?

Fast and efficient, great job, nice service people'

Report a concern   July 27, 2017 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Good service. Good product. Thank you.

Report a concern   July 27, 2017 — Rated 10 out of 10 by J.V. Zerorez Los Angeles
What do you like about our products and services?

My carpets are always sparkling when you're done.

**i don't know if you have changed the solution, but this time the smell is horrible. It smells very, very musty or swampy. Not a pleasant smell at all!!

Report a concern   July 26, 2017 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

You did a great job!

Report a concern   July 26, 2017 — Rated 5 out of 10 by K.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Super disappointed in the cleaning of my tile and wood floor. Carpet the week prior great. Tile not so much. The normal stuff my everyday house cleaning service cleans in the tile is better. There was soap scum still there and the darker areas I thought would be cleaned are still there. I was expecting a before and after like your marketing pics. My tile not so much.

Report a concern   July 26, 2017 — Rated 10 out of 10 by P.D. Zerorez Los Angeles
What do you like about our products and services?

The process really gets the stains and dirt out, leaving the carpet looking like new.

Report a concern   July 26, 2017 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

BS"D

I like how careful your workers are to get out every last spot and how thorough they are. Best of all, I like the fact that the stains stay out and do not reappear when the carpet dries as they do with all the other carpet companies I've used. Since I've discovered Zero Res, I've used them exclusively.

Report a concern   July 26, 2017 — Rated 10 out of 10 by N.B. Zerorez Los Angeles
What do you like about our products and services?

My carpets are very clean, amazingly clean, and without toxic chemicals. And the technician was very nice and very helpful. (First name removed)

Report a concern   July 25, 2017 — Rated 10 out of 10 by B.D. Zerorez Los Angeles
What do you like about our products and services?

The gentleman that cleaned my carpet was great and very polite. Thank you very much. I will always recommend you to my friends. First name removed Dalla Corte

Report a concern   July 25, 2017 — Rated 10 out of 10 by K.P. Zerorez Los Angeles
What do you like about our products and services?

Great product and service!

Report a concern   July 25, 2017 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Do you guys do a great job on my carpets. You always show up on time and the process always goes smoothly

Report a concern   July 25, 2017 — Rated 10 out of 10 by B.M. Zerorez Los Angeles
What do you like about our products and services?

Always a good job!

Report a concern   July 25, 2017 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Carpets look fantastic. Service tech was professional and did a great job -- On time and outstanding results. Thank you

Report a concern   July 25, 2017 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

My dog has allergies & Zerorez is ok.

Report a concern   July 24, 2017 — Rated 8 out of 10 by L.F. Zerorez Los Angeles
What could we do to improve?

The office staff needs to have better communication with the customer and with their service tech. My service tech did not know all the info. I had provided the office staff regarding size of the surfaces to be cleaned and extra services requested. For instance, we needed some furniture moved and the office didn't say there was an extra charge for that. So the service tech said more $ would need to be added for services he should have know about before he came. Consequently, it took him WAY longer to complete the job once he started. We agreed on a fair price but it was left for the service tech to figure it all out.

Report a concern   July 24, 2017 — Rated 10 out of 10 by S.G. Zerorez Los Angeles
What do you like about our products and services?

Very pleased with the service. Tile and grout much better.

Report a concern   July 24, 2017 — Rated 10 out of 10 by G.O.D. Zerorez Los Angeles
What do you like about our products and services?

Good product, consistent good results.

Report a concern   July 24, 2017 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Can't believe that our 13 year old cream colored tile grout could actually look new again. Such a great job!

Report a concern   July 23, 2017 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

No chemicals.
Juan Morales was very professional.

Report a concern   July 23, 2017 — Rated 10 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

Robert is the best. He always goes the extra mile.

Report a concern   July 23, 2017 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

Good communication, friendly staff, and great cleaning job.


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