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based on 34718 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean and thorough
I like the feel of the carpets after the cleaning, it's like have a clean fresh towel. Matt our technician was polite, on time and answered all our questions. I would have liked to see the water after the cleaning, to see how much dirt had been collected. I hope the clean feel of the carpet lasts a long time.
Great, thorough carpet cleaning. The person who worked at my house was on time and very polite.
Lower price. On time cleaning.
For the amount of time hear it's expensive.
already filled one out
Carpet on stairs is clean and walking on the steps so much has not caused any stains to come through the carpet as it did the time I had it cleaned by another company. I was told by someone who knows about cleaning carpet that too much soap was used and left in the carpet that left the stains when weight was on carpet over time.
Thank you for using a method that left no stains with use.
Trustworthy to be truthful about what can be expected in the outcome. Satisfaction when job is done.
scheduling appointments is too cumbersome. I had to call on three separate occasions and left two voicemail(s). The VMs weren't returned until three days after leaving...
Fantastic job once again. The cleaning was immaculate and the staff was courteous. Thanks!
Robert was awesome! We initially wanted to cancel the morning of our appointment, because my girlfriend was feeling a little under the weather. He was very understanding and agreed to just clean our living/dining room, hallway and sectional. The equipment, prep work and end result were top notch. We will definitely be using Zerorez again!!
Good Communication prior and after service. Very professional and could understand the people we were talking to throughout the entire process.
Great job on hardwood floors and carpets.
We have many pets so I use Zerorez because of their chemical-free cleaning system. I had the tile floor and grout cleaned in my kitchen, family room and long hallway. The floors looked like new after he was done. The tech also advised me to use vinegar and water when mopping the tile floors and that has really helped keep the grout from getting discolored. I have recommended your service to my mom and she has been using Zerorez also for her carpets.
Very professional and courteous technician.
My carpets cleaned up beautifully both times I used Zerorez. They actually look like new again.
I wouldn't use any other company for cleaning my carpet.
Eric, was great! Carpets are great! Thank you!
The zerorez service is outstanding. this is the only company that I would use and recomend to friends. thanks so much !
Great cleaning and well done by Robert Keith. Very professional and knowledgeable employee. We hope the carpet stays clean and that the stained areas do not emerge again.
Nice to experience your services.
Name removed
Professional appearance. This is the first carpet cleaning service we used where they didn't try to charge more than was quoted. On time and called ahead.
Great service, polite, clean carpet.
Workers are caring . The cleaning lasts
Edwarto is the best carpet cleaner i ever had!
Efficient, carpet looked great, on time and done in a timely manner!
Carpet looks great, Robert is superb
Very satisfied but you need to let us know about the water purification charge of $19.00. That was an unexpected surprise. Phone estimate didn't even come close to what I ended up paying - not pleased with that either.
I have used Zerorez since 2009, when I moved into my current home. The service is always professional--I have always asked for Robert Keith since the first time I used Zerorez. I appreciate your new pricing ($60 per room); it allowed me to use the service this time. I am retired and on social security, so the new pricing fit right in. I will continue to use Zerorez (and Robert Keith) in the future, as well as recommend your products to friends and family. Thank you.
YOU GOT THE SPOTS OUT!
NOONE ELSE HAS ACHIEVED SUCH CLARITY AND BRIGHTNESS!
ARRIVED ON TIME
TECHNICIAN WAS POLITE AND EFFICIENT
FINISHED WITHIN TIME ALLOTTED
DON'T FORGET TO GIVE EDWARD BARRIOS HIS $25 COUPON FOR REFERRAL!
Jonathan did a really good job and is a very pleasant fellow. I am just waiting to see if the soiled areas "come back up".
I love the truly clean look and feel of my carpet after cleaning. Having a young child in my home as well as pets, I'm glad to have chemical-free way if cleaning carpet. I can't afford to replace my carpet. After cleaning, it looks like new!
You do a fine job.
You guys are extending the life of my 25 year old carpets. Going to schedule every 6 months to delay inevitable new carpet or tile floor purchase.
Timely, friendly, well done