What our clients think of us!

I was hesitant to use Zerorez based on the online reviews. I went ahead based on the recommendation of a friend. They were timely, quick, efficient, and the pricing was accurate. They didn't try to upsell us any additional services. We were curious about the hard tile cleaning so he did a test Area for us to see. Great service! Reasonable pricing. Ask for Daniel or Sal.

Fast drying! Great results

called numerous times recording said I was 3rd in line then 1st in line waited and then went to a recording. Before that left message and never heard back however got an e-mail that I was on the schedule for Friday July 7 from 1-3. I currently use Zerorez for Concordia University I call and maybe because it is a commercial account and a larger paycheck there is more attention to us.

Professional employees and thorough cleaning

technician was exceptional
results were great
was on time,called ahead
the whole experience was exceptional-quite different than other services I have experienced in the past

Richard knowledge and experience and kindness and professionalism

ONTIME SERVICE, GREAT CLEANING JOB TOO!

I've used several carpet cleaning services over my many years, and Zerorez is superior by far. I have light carpet, a large backyard, and three dogs that are in and out at will. After last weeks cleaning I can honestly say that my carpet looks as good as the day it was installed, six years ago! The difference is amazing. Of course I've had it cleaned several times before, but the care shown by Robert Keith, the technician, the equipment, the cleaning products they use, the dedication to do the finest cleaning job and satisfying their customers shows in the results. I have already sung their praises to my friends and family. My daughter is calling today to schedule service at her home. Zerorez and Robert are the Best!
Name removed

Everything

Very thorough and clean

the worker who came out was thorough & did an excellent job. The carpet looks great.

The high 12 PH alkaline water and less chemicals used cleaned my off white carpet well and are also better for my home and the environment.
The process was quick and technician explained everything. He gave me a suggestion to get a carpet runner for the high traffic area in front of our sofa.

The name says it all ~ Zerorez

Professionalism and knowledge from staff. Great service.

It was very easy to make the appointment, which was followed up with a confirmation email and a reminder phone call the day before.

Then on the day of service, Brad, our cleaning rep called 30 min before to inform us he was on his way. He set up the hoses and started the work right away. He answered my questions very efficiently.

When I came back, the carpet looked clean and smelled so nice. Brad provided the plastic shoes to walk around as carpet was wet from the cleaning. He gave me his advice on how to dry the carpet quicker.

Overall great service!

Service was fantastic, Robert is very professional and he did a great job on my home and my boat. Also he was on time!

Good job, timely, nice service.

Michael was amazing. He came in and was fast. Very friendly and got the carpet so it looks
new again. We will be calling again we were so happy with the results. Thank you

Safety of cleaner product. Efficiency and reliability of employees.

All

The technician was very knowledgeable and professional. He explained the system and its benefits and then in the end......what he said ACTUALLY came true (unlike half a dozen other carpet cleaners I've used! The carpet was super clean and smelled great. He was fast yet thorough and so courteous. The carpet was dry when he said it would be and left us booties to wear too!! Very happy. I am moving out so I'm a little jealous of the new owner. I wish I could stay and enjoy it!!

Service this time was best ever!

Great cleaning job, quick, on time, Keith was very professional and carefully took care of our problems.

SERVICE WAS RELIABLE AND THE RESULTS WERE SATISFACTORY. I WOULD USE YOUR SERVICES AGAIN.

I adore Gabriel! Jonathan came this time to do our carpets and did a great job. He was friendly, professional and explained how your service deals with cat urine in the carpet and what your service would do for us.
Will need to see you often if the cat doesn't get herself together!!!
Many Thanks and we'll see you soon!!
First name removed

Thorough and detail oriented. Brett is very professional and gives good customer service.

ZeroRez is simply the only cleaning service we've used for over a decade, and it's the best. Technicians always courteous & a pleasure to have in your home. Techs also clearly love this company and their jobs - which means the company is run well. It's just a smart, healthy way to clean your carpets and flooring!

I've used zero Rez three times. The first time I was sold. An excellent job was done on my carpets as well as the stairs. I was especially impressed because we hadn't had our carpets cleaned in about five years. The second time, not so good or thorough. We had our fabric couch cleaned because of smell at where the head rests but the smell was never removed. I decided to give it one more go(remembering how impressed I was with the first job) and I was greatly disappointed again. It seemed as though the guy just straight out neglected problem spots that I had pointed out. He said that he'd been cleaning carpets for 17 years so I figured he knew what he was doing. So sorry but I won't be using nor recommending zerorez again. Three strikes and you're out.

I sent in a couple questions about my job and the estimate that was left with me for additional work

All of your staff are very dedicated. We've had several people. It's a clean product that can clean lots of surfaces and you do it relatively reasonably price and in in the retirement only friendly way.
Name removed

Environmentally friendly ! Reliable ! Professional!