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based on 35022 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Poor experience when technician came out after I referred your company highly. They called another company.
Richard Madero was my Technician. Very thorough and personable.
I will be requesting him next time for sure.
Brett was punctual pleasant and thorough. Good job.
No upsell, excellent service!
Livingston was great. It is our third time using him.
You do what is expected and if there is an issue you handle it very nicely
Nothing. The carpet came out clean and did not smell of chemicals. Now that's success
No chemicals
Service man did an excellent job.
Good work, on time and knowledgeable yech
A really good job was done on our carpet.
Your representative did a great job and was very professional.
Eduardo our technician is great. Very personable and does a fantastic job.
We've used your services several times and have always been very satisfied. The technicians who came to the house were always pleasant and careful, and they all have done a wonderful job with cleaning our carpet (a very light color) and sometimes, as this time, the sofa. The young man this time worked efficiently and quickly, but very thoroughly (as the others have in the past, also). We will definitely use your company again and recommend it to others.
Quick, easy and results are great.
Everything
I love the idea that the water is so pure without using harsh chemicals. I also don't need to have my carpet or tile cleaned as often with this method.
Robert is outstanding.
your product, and the people you have working for you.
I have used Zerorez for more than 10 years and wouldn’t use ANYONE else! The fact that they do not use soap or chemicals leaves your carpet soft (not crunchy), does not attract dirt and is great for pet owners.
Tile & upholstery cleaning also results in a superior outcome. If you can’t remember the true color of your grout or furniture, Zerorez will show you!
Cynthia C.
Laguna Beach
Very professional worker that came to do the job. Brett was on time, and did the job perfectly. He advised me to leave on the fan for the carpets to dry off more quickly and when coming in to see everything he has done, he provided me with shoe covers so I wouldn't slip or dirty the newly cleaned floors (it was raining outside). Would def recommend to my friends. And all commendations to Brett!
Thanks!
I can always get an appointment when I request one. The technicians are prompt, courteous and very efficient. The cleaning is thorough and very satisfactory and done quickly. I have only been disappointed once by Zerorez, but my concerns were addressed by the company. I am happy to recommend them.
My granite kitchen counter still has the same cloudy look. No improvement after your service.
Robert did an excellent job...again!
Brett(?) was very professional, polite, courteous and proficient at his job! He felt bad but was honest when he accidentally scratched the wood floors when moving our sectional. I didnt mind too much and showed him how walnuts rubbed on the floor can cover up the scratches and he ended up using them to cover up the few other scratches. The floors look great! Thanks!
Great service, knowledgeable technician. Although it has taken longer for the carpets to all dry than expected, they look much better.
Always happy to work with Zerorez..., fast, efficient..., and the floors look great. Add to that, exceptional customer service!
Great service
Quality of the people.
I love how the tile and grout comes out like new.
Refreshing no ofor