Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34885 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 11, 2019 — Rated 10 out of 10 by T.R.O. Zerorez Los Angeles
What do you like about our products and services?

Robert is outstanding.
Report a concern   February 11, 2019 — Rated 10 out of 10 by T.R. Zerorez Los Angeles
What do you like about our products and services?

your product, and the people you have working for you.

Report a concern   February 11, 2019 — Rated 10 out of 10 by Cynthia Cooper Zerorez Los Angeles
What do you like about our products and services?

I have used Zerorez for more than 10 years and wouldn’t use ANYONE else! The fact that they do not use soap or chemicals leaves your carpet soft (not crunchy), does not attract dirt and is great for pet owners.

Tile & upholstery cleaning also results in a superior outcome. If you can’t remember the true color of your grout or furniture, Zerorez will show you!

Cynthia C.
Laguna Beach

Report a concern   February 11, 2019 — Rated 10 out of 10 by B.F.I. Zerorez Los Angeles
What do you like about our products and services?

Very professional worker that came to do the job. Brett was on time, and did the job perfectly. He advised me to leave on the fan for the carpets to dry off more quickly and when coming in to see everything he has done, he provided me with shoe covers so I wouldn't slip or dirty the newly cleaned floors (it was raining outside). Would def recommend to my friends. And all commendations to Brett!
Thanks!
Report a concern   February 11, 2019 — Rated 10 out of 10 by T.Y. Zerorez Los Angeles
What do you like about our products and services?

I can always get an appointment when I request one. The technicians are prompt, courteous and very efficient. The cleaning is thorough and very satisfactory and done quickly. I have only been disappointed once by Zerorez, but my concerns were addressed by the company. I am happy to recommend them.
Report a concern   February 11, 2019 — Rated 0 out of 10 by J.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

My granite kitchen counter still has the same cloudy look. No improvement after your service.
Report a concern   February 11, 2019 — Rated 10 out of 10 by B.M. Zerorez Los Angeles
What do you like about our products and services?

Robert did an excellent job...again!
Report a concern   February 11, 2019 — Rated 9 out of 10 by Jon Lara Zerorez Los Angeles
What do you like about our products and services?

Brett(?) was very professional, polite, courteous and proficient at his job! He felt bad but was honest when he accidentally scratched the wood floors when moving our sectional. I didnt mind too much and showed him how walnuts rubbed on the floor can cover up the scratches and he ended up using them to cover up the few other scratches. The floors look great! Thanks!
Report a concern   February 11, 2019 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

Great service, knowledgeable technician. Although it has taken longer for the carpets to all dry than expected, they look much better.

Report a concern   February 10, 2019 — Rated 10 out of 10 by M.F. Zerorez Los Angeles
What do you like about our products and services?

Always happy to work with Zerorez..., fast, efficient..., and the floors look great. Add to that, exceptional customer service!
Report a concern   February 9, 2019 — Rated 10 out of 10 by C.O. Zerorez Los Angeles
What do you like about our products and services?

Great service
Report a concern   February 9, 2019 — Rated 10 out of 10 by R.G. Zerorez Los Angeles
What do you like about our products and services?

Quality of the people.

Report a concern   February 9, 2019 — Rated 10 out of 10 by Irene Casella Zerorez Los Angeles
What do you like about our products and services?

I love how the tile and grout comes out like new.
Report a concern   February 9, 2019 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

Made our dingy carpet look like new again!
Report a concern   February 9, 2019 — Rated 10 out of 10 by E.O. Zerorez Los Angeles
What do you like about our products and services?

My wife has been using Zerorez services for several years, and she referred to us. We are happy with the carpet cleaning service provided by Zerorez, service person was polite, efficient and did an excellent job at cleaning the carpet.

Thank you!

Miguel & Name removed
Mission Viejo CA

Report a concern   February 9, 2019 — Rated 10 out of 10 by H.S. Zerorez Los Angeles
What do you like about our products and services?

Your system of cleaning is great but our Carpet is 20 years old. It is no longer easy to clean. Your guy did a great job. As good a job as can be done. Thank you!
Report a concern   February 9, 2019 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

Everything

Report a concern   February 9, 2019 — Rated 10 out of 10 by A.H. Zerorez Los Angeles
What do you like about our products and services?

No chemicals is my favorite thing. The last technician I had was unimpressive and I almost didn’t schedule with you again but I’m glad I did because Robert was amazing. He did a very thorough job and got some really tough stains out. I was impressed! Will be calling and requesting Robert every time!

Report a concern   February 8, 2019 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

Great job getting long time stains from our carpet and very thorough grout cleaning.
Report a concern   February 8, 2019 — Rated 10 out of 10 by K.D. Zerorez Los Angeles
What do you like about our products and services?

Matt showed up on time and was able to resolve our problem immediately. I had accidentally spilled some guacamole on the carpet and he said he couldn't guarantee it would completely come out. However, he worked diligently on the large spot and it looks as good as new! Very happy with your services. He also loved our dog, Darla (and Darla loved him) as well!
Report a concern   February 8, 2019 — Rated 10 out of 10 by Joy Brande Zerorez Los Angeles
What do you like about our products and services?

SAL WAS GREAT!! HE TOOK GREAT CARE TO MAKE SURE I WAS VERY HAPPY. LOVE TO USE HIM AGAIN!!
JOY BRANDE
Report a concern   February 8, 2019 — Rated 5 out of 10 by E.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

There were several stains left on carpet which I removed. I should have looked thrugh the house before he left but because i never found reason to in the past I didn't feel the need to. As you know, I've been a customer for years.
Report a concern   February 7, 2019 — Rated 10 out of 10 by Alecia Bernard Zerorez Los Angeles
What do you like about our products and services?

Brett was amazing. He provided with all the necessary information regarding the products not leaving residue or having an after odor. He was professional in his attire and behavior. Worked diligently to clean a 30+ year old sofa and I have to say it looks amazing. I will definitely utilize your services again.
Report a concern   February 7, 2019 — Rated 10 out of 10 by Natalie Hastings Zerorez Los Angeles
What do you like about our products and services?

My couch and chairs look great! There is a clean (not chemical) smell. The associate with whom we worked was friendly, professional, and clearly explained the cleaning process.

Report a concern   February 7, 2019 — Rated 10 out of 10 by P.P. Zerorez Los Angeles
What do you like about our products and services?

I really like the way the carpet feels after it drys. very soft

Report a concern   February 7, 2019 — Rated 10 out of 10 by G.F. Zerorez Los Angeles
What do you like about our products and services?

Great job! Done on time.
Report a concern   February 7, 2019 — Rated 8 out of 10 by M.S. Zerorez Los Angeles
What could we do to improve?

Good result. Carpet looks so much better!

Report a concern   February 7, 2019 — Rated 10 out of 10 by Cari Okamoto Zerorez Los Angeles
What do you like about our products and services?

The tech was extremely friendly and on time.
Report a concern   February 6, 2019 — Rated 10 out of 10 by J.N. Zerorez Los Angeles
What do you like about our products and services?

My family room tile looks fantastic after it is cleaned.
Report a concern   February 5, 2019 — Rated 10 out of 10 by B.A. Zerorez Los Angeles
What do you like about our products and services?

My old carpet looks great again. The young man was very nice and could speak English.


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